Anupama R.
Technical Writer | Information Developer at 12d Synergy- Claim this Profile
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Bio
Amtul Aziz
I have known Anupama as quick learner, passionate towards her work and eager to learn new things. She started off handling the product documentation for the Captital Markets products, then moved on to handling for the Banking products as well. She has shown tremondeous growth during her tenure in 3i Infotech. She is a quality conscious and result oriented individual. Her inter personnel skills has helped in working collaboratively with the development teams and there by delivering the help files, user manuals under stringent dealines. She has always ensured that error free documentation reaches the end users. I wisk her all the best for her future.
Abhijit Das
Anupama is a bundle of energy, quick to make acquaintances, she gets along well with everybody. As a worker, she's dedicated and focused to get things done. She's a good mentor and manages people well too. Her biggest asset though, is her passion and energy that she brings to the table. Deadline oriented and sure of her abilities, the confidence and quality of work comes through in the deliverable s she works on, both as an individual and as a team lead. I wish her well in all her future endeavors!
Amtul Aziz
I have known Anupama as quick learner, passionate towards her work and eager to learn new things. She started off handling the product documentation for the Captital Markets products, then moved on to handling for the Banking products as well. She has shown tremondeous growth during her tenure in 3i Infotech. She is a quality conscious and result oriented individual. Her inter personnel skills has helped in working collaboratively with the development teams and there by delivering the help files, user manuals under stringent dealines. She has always ensured that error free documentation reaches the end users. I wisk her all the best for her future.
Abhijit Das
Anupama is a bundle of energy, quick to make acquaintances, she gets along well with everybody. As a worker, she's dedicated and focused to get things done. She's a good mentor and manages people well too. Her biggest asset though, is her passion and energy that she brings to the table. Deadline oriented and sure of her abilities, the confidence and quality of work comes through in the deliverable s she works on, both as an individual and as a team lead. I wish her well in all her future endeavors!
Amtul Aziz
I have known Anupama as quick learner, passionate towards her work and eager to learn new things. She started off handling the product documentation for the Captital Markets products, then moved on to handling for the Banking products as well. She has shown tremondeous growth during her tenure in 3i Infotech. She is a quality conscious and result oriented individual. Her inter personnel skills has helped in working collaboratively with the development teams and there by delivering the help files, user manuals under stringent dealines. She has always ensured that error free documentation reaches the end users. I wisk her all the best for her future.
Abhijit Das
Anupama is a bundle of energy, quick to make acquaintances, she gets along well with everybody. As a worker, she's dedicated and focused to get things done. She's a good mentor and manages people well too. Her biggest asset though, is her passion and energy that she brings to the table. Deadline oriented and sure of her abilities, the confidence and quality of work comes through in the deliverable s she works on, both as an individual and as a team lead. I wish her well in all her future endeavors!
Amtul Aziz
I have known Anupama as quick learner, passionate towards her work and eager to learn new things. She started off handling the product documentation for the Captital Markets products, then moved on to handling for the Banking products as well. She has shown tremondeous growth during her tenure in 3i Infotech. She is a quality conscious and result oriented individual. Her inter personnel skills has helped in working collaboratively with the development teams and there by delivering the help files, user manuals under stringent dealines. She has always ensured that error free documentation reaches the end users. I wisk her all the best for her future.
Abhijit Das
Anupama is a bundle of energy, quick to make acquaintances, she gets along well with everybody. As a worker, she's dedicated and focused to get things done. She's a good mentor and manages people well too. Her biggest asset though, is her passion and energy that she brings to the table. Deadline oriented and sure of her abilities, the confidence and quality of work comes through in the deliverable s she works on, both as an individual and as a team lead. I wish her well in all her future endeavors!
Credentials
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HTML Essential Training
LinkedInNov, 2021- Nov, 2024
Experience
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12d Synergy
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Australia
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Software Development
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1 - 100 Employee
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Technical Writer | Information Developer
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Mar 2021 - Present
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Legacy Australia
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Australia
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Philanthropic Fundraising Services
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1 - 100 Employee
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Freelance Article Writer (voluntary) and community service volunteer
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Oct 2019 - Present
I capture and document moments of joy, celebration and friendship tales of beneficiaries to be shared in Legacy’s Torchlight magazine. I also visit beneficiaries and spend time with them and ensure they are happy and secure. I capture and document moments of joy, celebration and friendship tales of beneficiaries to be shared in Legacy’s Torchlight magazine. I also visit beneficiaries and spend time with them and ensure they are happy and secure.
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I Support The Girls
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United States
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Civic and Social Organizations
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1 - 100 Employee
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Volunteer
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Jul 2019 - Feb 2020
Volunteered actively with Support the Girls Australia - an organisation that donates garment to the underprivileged women of Australia, so that they can live with dignity. Volunteered actively with Support the Girls Australia - an organisation that donates garment to the underprivileged women of Australia, so that they can live with dignity.
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TAFE NSW
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Education Administration Programs
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700 & Above Employee
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Student
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Jun 2019 - Aug 2019
Successfully Completed Statement of Attainment - "Writing for the Media", a short course that enables me write for all forms of media and different kinds of audience. Successfully Completed Statement of Attainment - "Writing for the Media", a short course that enables me write for all forms of media and different kinds of audience.
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Freelancer
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Jan 2015 - Jan 2019
Relocated to Australia in 2015 and then was in maternity leave. Attempted to stay in touch with the Technical Writing industry updates through various news letters, discussions in different platforms, and conversations with ex-colleagues. Volunteered as a community ambassador in promoting mental health awareness within Indian communities in NSW from April 2018 to July 2018; Attended a Mobile Video Making session, Media training and Photovoice session as a part of this program. Attended training for PMI-ACP Certification. Preparing for the certification. Mentored final year university students on how to communicate in the professional world. Provided them tips for effective communication, avoidance of common errors, and simple editing techniques. Working on my long time passions. Painting and Photography! Attended workshops and practicing at home.
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Cigniti Technologies
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Technical Writer
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Dec 2014 - Apr 2015
Updated, reviewed and edited the documentation of the Test Advisory Consulting team Evaluated, implemented, and evangelized content standards that reflect the voice of Cigniti Updated, reviewed and edited the documentation of the Test Advisory Consulting team Evaluated, implemented, and evangelized content standards that reflect the voice of Cigniti
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Consultant Information Developer
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Dec 2009 - Jun 2014
Created and updated end-user documentation in Agile and Waterfall models of delivery Set up a documentation process; defined and reported metrics that apply to the team Started a Special Interest Group for Technical Writers and Information Developers Conducted Software Quality Assurance audits as an internally trained auditor Created and updated end-user documentation in Agile and Waterfall models of delivery Set up a documentation process; defined and reported metrics that apply to the team Started a Special Interest Group for Technical Writers and Information Developers Conducted Software Quality Assurance audits as an internally trained auditor
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Tata Consultancy Services
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India
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IT Services and IT Consulting
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700 & Above Employee
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Project Lead - Technical Publications
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Aug 2008 - Nov 2009
Managed a team of 16 technical writers (three sub teams) for developing/enhancing the product documentation of 17 products Studied customer inputs, understood their documentation needs, estimated timelines and effectively allocated tasks for on time delivery Established and updated documentation processes for quality deliverables Developed, enhanced, reviewed product documentation such as release notes, user guides, installation guides and training guides, and business documents such as corporate assets and proposals Collected, analysed and reported metrics Conducted internal audits as a trained Internal Auditor
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3i Infotech Ltd.
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India
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IT Services and IT Consulting
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700 & Above Employee
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Technical Writer
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Dec 2005 - Jun 2008
Written, reviewed and delivered end-user documentation for products related to Capital Markets Coordinated with the Project team to prepare, review and maintain the release-wise product help files, guides and release notes for Support and Marketing team Prepared process flow diagrams Collected, analysed and reported metrics Conducted training sessions for programmers to help them communicate their work to technical writers effectively Written, reviewed and delivered end-user documentation for products related to Capital Markets Coordinated with the Project team to prepare, review and maintain the release-wise product help files, guides and release notes for Support and Marketing team Prepared process flow diagrams Collected, analysed and reported metrics Conducted training sessions for programmers to help them communicate their work to technical writers effectively
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Education
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2013 - 2015
Mahatma Gandhi University, Meghalaya
Masters in Business Administration, Project Management -
2001 - 2005
Sreenidhi Institute of Science and Technology
B.Tech, CSE
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