UX Design Lead

• Sep 2022 - Present

Synesis IT Ltd. is an ICT Organization that has been certified on CMMI LEVEL 3, ISO 27001 & ISO 9001. With over 550 employees providing solutions to the local economy of Bangladesh, particularly in Health, Education, Agriculture, Telecom, Finance, Local Governance, and Energy & Power. With over 15 years of experience working in the private and public sectors, we are recognized as one of the best ICT organizations in Bangladesh. We believe in building meaningful partnerships through innovative change and fostering mutually beneficial relationships with our partners. With the help of our diversified team members, we provide high-quality service to Government, Donors, Private Establishments, Academic Institutions, Industrial Entities, NGOs, and Corporations. Major Responsibilities: - Managing a team of amazing UX professionals. - Ideating Product Development Scopes - Defining Product Design Strategy - Managing Product Public Releases - Identifying Product Market Fit - Analyzing Analytics & Heatmap - Exploring Product Research Scopes (User Interviews, Feedback Analysis), etc. Show less

Mentor

• Dec 2022 - Present

Consultant

• Sep 2022 - Present

- Maintain product design & development process of internal & external applications.- Operational integration with partners. - Product growth scopes.

Product Manager

• Jun 2022 - Aug 2022

AmarLab is a home-based pathology test service bridging the gap between individuals and diagnostic centers of their choice. We provide medical services for those who face difficulty traveling to healthcare facilities for reasons including inaccessible transport, busy schedules, traffic congestion, or immobility. Notable Achievements:- Transformed AmarLab from a manual process to a fully automated process.- Led the design, development, and research process of the AmarLab android mobile application.- Released AmarLab website which contributes around 18% of total revenue. (As of Aug 2022).- Released ops automation solutions that increased efficiency in order processing at a large scale (ops dashboard, logistics app for medical technologists).- Released a business intelligence solution that allows viewing and automating business metrics and reports.- A digital prescription writing solution has been released and integrated with AmarLab's core service (Mobile app & website).- A partner management dashboard and API has been released that helps partners integrate AmarLab solution into their platform and AmarLab can also serve their customers. Show less

Product Manager (Consultant)

• May 2021 - May 2022

AmarLab is a home-based pathology test service bridging the gap between individuals and diagnostic centers of their choice. We provide medical services for those who face difficulty traveling to healthcare facilities for reasons including inaccessible transport, busy schedules, traffic congestion, or immobility. Key Responsibilities:- Lead the product design process- Prepare product development roadmap based on the business needs- Identify product improvement opportunities- Analyse data to get customer & business insights- Collaborate with stakeholders & partners- Identify product growth opportunities and implement those accordingly- Product UATKey Projects:- AmarLab website (amarlab.com) (Users can order diagnostics tests from the country's best diagnostics service providers)- AmarLab Mobile App- Logistics Solutions (Android Application for Medical Technologist & Dashboard for Customer Relationship Department)- e-laj (Prescription writing android application)- Business Intelligence Platform Show less

Senior UX Designer

• Apr 2021 - May 2022

Bproperty.com is Bangladesh’s only full-service real estate marketplace in Bangladesh. Offering the most accessible platform enabling you to consume property content in the comfort of your own surroundings, this allows anyone to buy, rent or sell properties in Bangladesh. Bproperty.com is part of the Emerging Markets Property Group (EMPG) which also owns and operates market-leading real estate businesses in the sub-continent, Middle East, and North Africa. Notable Achievements: - Led the design and user research process of the bproperty app. - Increased service requests by improving the user experience of required web pages and lead generation pages. Show less

IT Specialist

• Nov 2021 - Apr 2022

Innovision Consulting Private Ltd. is specialized in research, technical assistance, and project management services to facilitate business and social innovation for poverty alleviation. Notable Achievements: - Lead the design of the newly launched website of Innovision. - Devised project roadmap, wireframes, and high-fidelity mockups. - Devised the information architecture for the revamped website etc. Innovision Consulting Private Ltd. is specialized in research, technical assistance, and project management services to facilitate business and social innovation for poverty alleviation. Notable Achievements: - Lead the design of the newly launched website of Innovision. - Devised project roadmap, wireframes, and high-fidelity mockups. - Devised the information architecture for the revamped website etc.

UX Consultant (Remote)

• Apr 2021 - Jan 2022

Senior UX Designer (Remote)

• Jun 2020 - Mar 2021

TechnoVen is a full-featured web solution, development, and service company providing complete solutions for companies or individuals interested in outsourcing their website design and development needs.Responsibilities: - Design digital products by aligning with business goals.- Coordinate the creation of digital content.- Information Architecture / User Flows / Site Maps / Usability Tests etc.- Manage the development flow of designed products.

Chief of Product

• May 2020 - Apr 2021

On Call Medico is building the digital infrastructure for doctors. On Call Medico is working towards making online appointment management, e-prescription generation, personal branding, and establishing a digital presence for doctors, instant and hassle-free. Notable Achievements: - Launched a healthcare service automation system for doctors which allows activating their own domain instantly with all necessary telemedicine features. - Managed product design, development, operations & marketing activities. Show less

Acting Product Manager

• Oct 2019 - May 2020

USAID's Obirodh Project.Achievements:- Developed CareerKi assessment based talent acquisition portal for businesses/organizations. - Supervised product development activities.

UX Designer

• Mar 2019 - Sep 2019

USAID's Obirodh Project.Achievements:- Designed 120+ Web & App UI’s & several product landing pages. - Present product ideas to relevant team members for brainstorming.- Employ design concepts into functional prototypes.- Suggest improvements to design and performance to engineers.

User Experience Designer

• Mar 2018 - Feb 2019

evaly is an e-commerce site that will be capable of providing every kind of goods and products from every sector to every consumer located in Bangladesh. Notable Achievements: - Designed Web & App Interface, Evaly content management system, Evaly merchant portal, Evaly Connect App. - Research product features & ensure the alignment with the business goals. evaly is an e-commerce site that will be capable of providing every kind of goods and products from every sector to every consumer located in Bangladesh. Notable Achievements: - Designed Web & App Interface, Evaly content management system, Evaly merchant portal, Evaly Connect App. - Research product features & ensure the alignment with the business goals.

Senior Instructor

• Sep 2015 - Dec 2017

Institute of Graphic Media & Technology is skill based education service provider in Bangladesh. This institute is affiliated by Bangladesh Technical education Board & some foreign institutions based in Malaysia & UK. Conducted Training on: UI/UX Design, Brand Design. Institute of Graphic Media & Technology is skill based education service provider in Bangladesh. This institute is affiliated by Bangladesh Technical education Board & some foreign institutions based in Malaysia & UK. Conducted Training on: UI/UX Design, Brand Design.

UI/UX Designer

• Aug 2015 - Nov 2017

A Dhaka based software development company. Achievements: I have designed UI’s for various type of project both for local & international clients. Such as: Jobtic Pty (Australia), Todays technologies (UK), Several Themeforest authors & many more. A Dhaka based software development company. Achievements: I have designed UI’s for various type of project both for local & international clients. Such as: Jobtic Pty (Australia), Todays technologies (UK), Several Themeforest authors & many more.

Organizing Secretary

• Oct 2015 - Dec 2016