IT Applications Support Analyst

• Apr 2019 - Present

IT Applications Analyst

• Nov 2018 - Feb 2019

Key Responsibilities • Troubleshooting support issues affecting all systems within the application environment (Dev-UAT-Live) • Maintaining good third-party vendor relationships and support their business/technical requirements • Creating and maintaining documentation for the purpose of building a knowledge base • Out-of-hours weekend support (Application Server maintenance e.g. patching, rebooting) Key Responsibilities • Troubleshooting support issues affecting all systems within the application environment (Dev-UAT-Live) • Maintaining good third-party vendor relationships and support their business/technical requirements • Creating and maintaining documentation for the purpose of building a knowledge base • Out-of-hours weekend support (Application Server maintenance e.g. patching, rebooting)

Systems DBA

• May 2017 - Sep 2017

SQL Server DBA

• Jun 2016 - Sep 2016

Responsibilities Included: • Maintaining SQL Server estate comprising of SQL Server 2005/SQL Server 2008R2 environments, hosted on site and with third parties • Maintain SQL Server backups across the estate • Adopt SQL Server best practices • Day to day troubleshooting • SQL Server Monitoring • Review SQL Server scripts • Supporting SQL Server estate Out of Hours • Supporting Transactional Replication Responsibilities Included: • Maintaining SQL Server estate comprising of SQL Server 2005/SQL Server 2008R2 environments, hosted on site and with third parties • Maintain SQL Server backups across the estate • Adopt SQL Server best practices • Day to day troubleshooting • SQL Server Monitoring • Review SQL Server scripts • Supporting SQL Server estate Out of Hours • Supporting Transactional Replication

SQL Server DBA

• Sep 2013 - May 2016

Responsibilities Included: • Maintaining SQL Server estate comprising of SQL Server 2008/SQL Server 2008R2/2012/2014 environments • Maintain SQL Server backups across the estate • Day to day troubleshooting • SQL Server Monitoring • Maintain SQL Server Estate with up-to-date SQL Server updates • Adopt SQL Server best practices • Review application changes prior to production release • Deploy application scripts into production environment • Support SQL Server estate out of hours • Perform Disaster Recovery Simulations • SQL Server 2014/2016 Automated Installations using Powershell • Manage High Availability Technologies: Log Shipping, Database Mirroring Show less

SQL Server DBA

• Aug 2010 - Apr 2013

• Maintaining SQL Server estate comprising of SQL Server 2008/SQL Server 2008R2/2012/2014 environments • Maintain SQL Server backups across the estate • Day to day troubleshooting • SQL Server Monitoring • Maintaining SQL Server Estate with up-to-date SQL Server updates • Adopt SQL Server best practices • Deployment application scripts into production environment • Review of application changes prior to production release • Supporting SQL Server estate out of hours • Performing Disaster Recovery Simulations Show less

SQL Server / Oracle DBA

• Apr 2008 - Aug 2010

Clients Supported: - Financial Services Authority, (FSA). Platform: Oracle/SQL Server, hosted on Windows Server & Sun Solaris - Scottish Water | Platform: Oracle 9/10, hosted on Sun Solaris - Birds Eye Iglo (BEIG), Platform: Oracle/SQL Server, hosted on Windows Server Responsibilities Included: • Maintaining SQL Server estate comprising of SQL Server 2000/2005 • Maintaining Oracle 9/10g environment hosted on Sun Solaris/Microsoft Windows Server 2003 • Maintain SQL Server backups across the estate • Day to day troubleshooting • SQL Server Monitoring • Rebuilding Oracle databases • Maintaining SQL Server Estate with up-to-date SQL Server updates • Adopt SQL Server best practices • Review of application changes prior to production release • Deployment of SQL Server application scripts to UAT and production environments • Deployment of PL/SQL application scripts to Oracle UAT and production environments Show less

Systems Integration Engineer

• Jul 2000 - Nov 2007

Responsibilities Included: • Change Management Board | Release/Change Management • Maintaining a global Windows Server 2000/2003 application hosting estate across Ireland, Israel, India, USA, Hong Kong, Singapore, Japan, Malaysia • Maintaining a global SQL Server estate comprising of SQL Server 2000/2005 • Day to day troubleshooting (Windows Server/Application) • Maintaining SQL Server Estate with up-to-date SQL Server updates • Maintaining Windows Server 2003 (110+ servers) with up-to-date security updates • Deployment of global application changes end-to-end (Dev-UAT-Live) • Managing a global team to perform IIS Migrations • Awards Received a DRA (Divisional Recognition Award) from Intel Corporate VP, Chief Information Officer Dough Busch for establishing Internal Hosting Web Infrastructure Standards and Best Practices Show less