Anuna Benedicta

Bank Teller at SHALOM MICROFINANCE BANK LIMITED
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Contact Information
us****@****om
(386) 825-5501
Location
Lagos, Lagos State, Nigeria, NG

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Experience

    • Nigeria
    • Banking
    • 1 - 100 Employee
    • Bank Teller
      • Jun 2022 - Present

      Recording transactions, which involves logging checks and preparing transaction reports. Counting and packaging currency. Opening new accounts and helping with loan applications. Promoting the bank’s products and services. Keeping customers’ personal information confidential. Recording transactions, which involves logging checks and preparing transaction reports. Counting and packaging currency. Opening new accounts and helping with loan applications. Promoting the bank’s products and services. Keeping customers’ personal information confidential.

    • Nigeria
    • Financial Services
    • 1 - 100 Employee
    • Debt Collector
      • Jun 2021 - Jan 2022

      • Assisted Borrowers over the phone via 3rd party, to resolve and negotiate repayments • Gathered information and prepared daily reports using Microsoft Excel and PowerPoint • Helped customers with money management and payment plans. • Recorded information about financial status of customers and status of collection efforts • Advised customers of necessary actions and strategies for debt repayment • Collected outstanding debts from clients and achieved collection target goals to ensure positive cash flow • Reviewing the arrears of clients. • Negotiating settlements with clients. • Following up clients on previous payment arrangements Show less

    • South Africa
    • Broadcast Media Production and Distribution
    • 700 & Above Employee
    • Customer service Representatives
      • Dec 2018 - Dec 2019

      • Assisted Customers with Real-time support to quoted queries. • Cross-sold and provided customers with updates on the organization’s promotion on various products and services rendered. • Provided support with the retention of over thirty thousand clients. • Won the Happy hour challenge for the best client relations group as a team on three occasions. • Assisted Customers with Real-time support to quoted queries. • Cross-sold and provided customers with updates on the organization’s promotion on various products and services rendered. • Provided support with the retention of over thirty thousand clients. • Won the Happy hour challenge for the best client relations group as a team on three occasions.

    • Nigeria
    • Banking
    • 700 & Above Employee
    • Data Entry Staff
      • Nov 2017 - Jul 2018

      • Aided in the creation and verification of client’s bank verification number. • Collaborated with the client support officer for creation of new account for customers. • Maintained client’s account with the research report conducted by the client support officers. • Managed the databases for the organisations activities. • Aided in the creation and verification of client’s bank verification number. • Collaborated with the client support officer for creation of new account for customers. • Maintained client’s account with the research report conducted by the client support officers. • Managed the databases for the organisations activities.

    • Mathematics Teacher
      • Jan 2012 - Jul 2017

      • Evaluated students’ progress and graded accordingly as required by the curriculum. • Supported the success of every Parent-Teachers Association Meeting as the secretary and finance officer. • Awarded the best teacher for innovation and excellence on two occasions. • Evaluated students’ progress and graded accordingly as required by the curriculum. • Supported the success of every Parent-Teachers Association Meeting as the secretary and finance officer. • Awarded the best teacher for innovation and excellence on two occasions.

Education

  • College of Education Ekiadolor
    NCE, Computer Science/Biology
    2008 - 2011

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