Experience

Jaguar Security Services Pvt. Ltd.

• India
• Security and Investigations
• 200 - 300 Employee

• GSOC Command center operations

  • 2022 - Present

  GSOC Command center operations @ Google. GSOC Command center operations @ Google.



Quess Corp Limited

• India
• Business Consulting and Services
• 700 & Above Employee

• Assignment Manager

  • May 2022 - Oct 2022



ISS Facility Services India Private Limited

• India
• Facilities Services
• 700 & Above Employee

• Employees safety and security manager

  • Jun 2017 - Feb 2022

  Patrols assigned areas maintaining buildings and grounds security, responds to emergency situations, assists insearches, and observes and reports special hazards Responds to and assists with emergency and assistance calls, or other situations; notifies the appropriateemergency personnel as needed. Assists with building evacuations and Takes action in response to suspicious persons and situations, safety hazards, and unusual or illegal activity inassigned area. Completes logs or reports pertinent to duties or daily activities. Conducts fire and tornado drills and safety and fire prevention programs. Provides training on fire prevention, the proper use of fire suppression equipment and building evacuation procedures and conducts inspections for fire, safety or security risks or hazards and recommends corrective measures. Inspects and maintains emergency and safety equipment and vehicles and reports malfunctions. Show less



G4S secure solution india Pvt . Ltd

• Bangalore

• Assignment Manager

  • Jan 2013 - May 2017

  Responsible for monitoring and assessing hazardous and unsafe situations and developing measures to assure personnel safety. The Safety Officer will correct unsafe acts or conditions through the regular line of authority, although the Safety Officer may exercise emergency authority to prevent or stop unsafe acts when immediate action is required. Maintains awareness of active and developing situations. Ensures the Site Safety and Health Plan is prepared and implemented. Ensures there are safety messages in each Incident Action Plan. a. During initial response, document the hazard analysis process, hazard identification, exposure assessment and controls. b. Participate in planning meetings to identify any health and safety concerns inherent in the operations daily workplan. c. Review the Incident Action Plan for safety implications. d. Exercise emergency authority to prevent or stop unsafe acts. e. Investigate accidents that have occurred within incident areas. f. Ensure preparation and implementation of Site Safety and Health Plan (SSHP) g. Assign assistants and manage the incident safety organization. Show less



Genisys BPO & software

• banaglore

• Customer Support Officer

  • May 2010 - Jul 2011

  Customer support Manage large amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Show less