Experience

Lapp Connecto
• Finland
• Industrial Automation
• 1 - 100 Employee
• Key Account Manager

  • Nov 2022 - Present


Azets Insight Oy

• Service Specialist

  • Jan 2019 - Nov 2022

  My current main task is our systems Service invoicing. I am involved in the whole life cycle of our invoicing from the data collection to the reclamation process. As a member of our Service Management team I also handle customer contacts in challenging situations when the customer does not know who to contact. My current main task is our systems Service invoicing. I am involved in the whole life cycle of our invoicing from the data collection to the reclamation process. As a member of our Service Management team I also handle customer contacts in challenging situations when the customer does not know who to contact.



Azets Insight

• Junior Consultant

  • Nov 2017 - Dec 2018

  I work in ERP Consulting. Working with Microsoft Dynamics and especially on Microsoft NAV. Developing Microsoft Dynamics 365 proficiency With Microsoft Academy. I work in ERP Consulting. Working with Microsoft Dynamics and especially on Microsoft NAV. Developing Microsoft Dynamics 365 proficiency With Microsoft Academy.



Stereoscape

• Finland
• IT Services and IT Consulting
• 1 - 100 Employee

• Solutions Sales Manager

  • Feb 2017 - May 2017

  I was responsible for sales of our ProScape solution. We are providing Virtual reality, Augmented reality and Mixed reality and interactive video solutions for training services for B2B customers. I was responsible for sales of our ProScape solution. We are providing Virtual reality, Augmented reality and Mixed reality and interactive video solutions for training services for B2B customers.



LänsiAuto

• Finland
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Account Manager Training Program

  • May 2016 - Sep 2016

  I was responsible for named customers as well as gaining more clientele for the company and myself. I service both b2c and b2b customers. We provide our customers nine different brands of cars as well as authorized garage services for selected brands. We also provide financing to our customers and deal used cars. If you have any automotive related questions I'd be happy to help. I was responsible for named customers as well as gaining more clientele for the company and myself. I service both b2c and b2b customers. We provide our customers nine different brands of cars as well as authorized garage services for selected brands. We also provide financing to our customers and deal used cars. If you have any automotive related questions I'd be happy to help.



Kiinteistömaailma

• Real Estate
• 200 - 300 Employee

• Realtor

  • Oct 2015 - Dec 2015

  Rent, buy, or sell property for clients. Perform duties, such as study property listings, interview prospective clients, accompany clients to property site, discuss conditions of sale, and draw up real estate contracts. I decided to move on and pursue a steady paycheck instead of 100 % commission based salary model. Rent, buy, or sell property for clients. Perform duties, such as study property listings, interview prospective clients, accompany clients to property site, discuss conditions of sale, and draw up real estate contracts. I decided to move on and pursue a steady paycheck instead of 100 % commission based salary model.



Tieto

• Finland
• Information Technology & Services
• 700 & Above Employee

• Service Manager

  • 2013 - Apr 2015

  Responsible for operational issues for the Procurement and Lifecycle Management Service in the Business Unit. Customer relations relatetd to the service. Customers from a wide range of industries: Banking and Insurance, Retail and Logistics, Manufacturing and Construction.

• Product Manager

  • Aug 2010 - Aug 2013

  Responsible for Software Asset Management and Managed Printing Service provided to the customers. Sales and marketing for the services and operational issues involving the services. Project Manager / Error Manager: Windows 7 upgrade projects for various customers

• Customer Service Manager

  • Mar 2009 - Aug 2010

  Responsible for Digital Workspace Manager for a key customer Financial responsibility for invoicing of the service

• Customer Problem Manager

  • Feb 2009 - Mar 2009

  Owner of the Problem Management Process for a key customer based on ITIL

• Systems Specialist

  • Sep 2008 - Jan 2009

  Critical help in closing multiple sales cases Owner of various sales materials

• Systems Analyst

  • Nov 2006 - Aug 2008

  Four major development projects using J2EE-based technologies. Requirements Management, Software Design and Implementation, Testing.