Antony Moore
Operations Director at PHD Mail Ltd- Claim this Profile
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Bio
Helen Withers
As Programme Dir. at Capita I had the pleasure of working with Antony on a number of complex Programmes. These Programmes required significant transformation within Antony's operation: new technology, new sectors and new service offerings. All within demanding timelines and requiring a high level of demonstrable readiness. Antony proved to be up-for-the-challenge every time. He is always open to learning from a challenge, a true team player, focussed on delivering quality and unfailing cheerful even under pressure.
Richard Hooper
Antony is without doubt one the the very best operation managers I have had the pleasure to work with. He was always professional in his approach and extermly knowledgeable. He was a key part of my management team and without his support, dedidcation and tenacity we would not have achieved what we did. I would certainly work with Antony again without question as he will add real and tangible value to any organisation.
Helen Withers
As Programme Dir. at Capita I had the pleasure of working with Antony on a number of complex Programmes. These Programmes required significant transformation within Antony's operation: new technology, new sectors and new service offerings. All within demanding timelines and requiring a high level of demonstrable readiness. Antony proved to be up-for-the-challenge every time. He is always open to learning from a challenge, a true team player, focussed on delivering quality and unfailing cheerful even under pressure.
Richard Hooper
Antony is without doubt one the the very best operation managers I have had the pleasure to work with. He was always professional in his approach and extermly knowledgeable. He was a key part of my management team and without his support, dedidcation and tenacity we would not have achieved what we did. I would certainly work with Antony again without question as he will add real and tangible value to any organisation.
Helen Withers
As Programme Dir. at Capita I had the pleasure of working with Antony on a number of complex Programmes. These Programmes required significant transformation within Antony's operation: new technology, new sectors and new service offerings. All within demanding timelines and requiring a high level of demonstrable readiness. Antony proved to be up-for-the-challenge every time. He is always open to learning from a challenge, a true team player, focussed on delivering quality and unfailing cheerful even under pressure.
Richard Hooper
Antony is without doubt one the the very best operation managers I have had the pleasure to work with. He was always professional in his approach and extermly knowledgeable. He was a key part of my management team and without his support, dedidcation and tenacity we would not have achieved what we did. I would certainly work with Antony again without question as he will add real and tangible value to any organisation.
Helen Withers
As Programme Dir. at Capita I had the pleasure of working with Antony on a number of complex Programmes. These Programmes required significant transformation within Antony's operation: new technology, new sectors and new service offerings. All within demanding timelines and requiring a high level of demonstrable readiness. Antony proved to be up-for-the-challenge every time. He is always open to learning from a challenge, a true team player, focussed on delivering quality and unfailing cheerful even under pressure.
Richard Hooper
Antony is without doubt one the the very best operation managers I have had the pleasure to work with. He was always professional in his approach and extermly knowledgeable. He was a key part of my management team and without his support, dedidcation and tenacity we would not have achieved what we did. I would certainly work with Antony again without question as he will add real and tangible value to any organisation.
Experience
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PHD Mail Ltd
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United Kingdom
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Outsourcing/Offshoring
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1 - 100 Employee
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Operations Director
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Feb 2017 - Present
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Capita
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United Kingdom
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IT Services and IT Consulting
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700 & Above Employee
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Operations Manager
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Feb 2007 - Feb 2017
* Primarily responsible for the day to day running of the Communications Out manufacturing site and reporting directly to the Operations Director. * Taking ownership of all operations, manufacturing, warehousing, HR, administration, quality and compliance. * Controlling and monitoring departmental budgets and solely responsible for departmental KPI and SLA delivery, quality management and process improvement. * Successfully implementing operational improvement strategies resulting… Show more * Primarily responsible for the day to day running of the Communications Out manufacturing site and reporting directly to the Operations Director. * Taking ownership of all operations, manufacturing, warehousing, HR, administration, quality and compliance. * Controlling and monitoring departmental budgets and solely responsible for departmental KPI and SLA delivery, quality management and process improvement. * Successfully implementing operational improvement strategies resulting in the achievement of record throughput: manufacturing output increasing from 25m images to 120m and mail pieces increasing from 11m to 55m in a period of 5 years. * Instrumental in monitoring teams, process and equipment and increased overall utilisation from 35% to 60%. * Opened a brand new multi-million pound state of the art print facility in 2016, implementing leading innovations and many firsts within the transactional print sector delivering tracking to mail piece level and providing 100% integrity on all outbound communications (using ADF software providing real-time MI). * Successfully introducing a Lean Manufacturing culture resulting in tangible improvements in the delivery of SMART objective KPIs and equipment utilisation. * Regularly hold team meetings to promote improvement strategies, analyse areas of success and align the team to build a “Centre of Excellence”. Show less * Primarily responsible for the day to day running of the Communications Out manufacturing site and reporting directly to the Operations Director. * Taking ownership of all operations, manufacturing, warehousing, HR, administration, quality and compliance. * Controlling and monitoring departmental budgets and solely responsible for departmental KPI and SLA delivery, quality management and process improvement. * Successfully implementing operational improvement strategies resulting… Show more * Primarily responsible for the day to day running of the Communications Out manufacturing site and reporting directly to the Operations Director. * Taking ownership of all operations, manufacturing, warehousing, HR, administration, quality and compliance. * Controlling and monitoring departmental budgets and solely responsible for departmental KPI and SLA delivery, quality management and process improvement. * Successfully implementing operational improvement strategies resulting in the achievement of record throughput: manufacturing output increasing from 25m images to 120m and mail pieces increasing from 11m to 55m in a period of 5 years. * Instrumental in monitoring teams, process and equipment and increased overall utilisation from 35% to 60%. * Opened a brand new multi-million pound state of the art print facility in 2016, implementing leading innovations and many firsts within the transactional print sector delivering tracking to mail piece level and providing 100% integrity on all outbound communications (using ADF software providing real-time MI). * Successfully introducing a Lean Manufacturing culture resulting in tangible improvements in the delivery of SMART objective KPIs and equipment utilisation. * Regularly hold team meetings to promote improvement strategies, analyse areas of success and align the team to build a “Centre of Excellence”. Show less
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HSBC
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United Kingdom
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Financial Services
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700 & Above Employee
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Shift Production Manager
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Oct 1998 - Feb 2007
* Took ownership of production shift performance, SLAs and deadlines. * Accurately scheduled and planned workloads to ensure quality and timely outputs in-line with agreed SLAs. * Managed waste, implemented new processes to enhance service delivery, quality and efficiencies. * Introduced comprehensive stock control procedures. * Managed multi-disciplined teams and provided training, mentoring and encouragement. * Successfully installed and set-up new printing and mailing… Show more * Took ownership of production shift performance, SLAs and deadlines. * Accurately scheduled and planned workloads to ensure quality and timely outputs in-line with agreed SLAs. * Managed waste, implemented new processes to enhance service delivery, quality and efficiencies. * Introduced comprehensive stock control procedures. * Managed multi-disciplined teams and provided training, mentoring and encouragement. * Successfully installed and set-up new printing and mailing equipment. * Ensured compliance with operational procedures and regulations. * Managed and controlled absence levels and took a leading role in team recruitment programmes resulting in increased retention.
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Print, Mail and Finishing Operator
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Oct 1991 - Sep 1998
* Operated and maintained varied printing, mailing and finishing equipment. * Ensured quality standards were maintained. * Accurately completed consumable stock checks to ensure no negative impact on productivity.
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Education
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2007 - 2018
Continued Personal Development
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1986 - 1991
Bartley Green
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Nonsuch Primary
Community
