Experience

UKinbound

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Head of Business Development and Membership at UKinbound

  • Dec 2016 - Present

  Achieved year on year growth in members and revenue. I have overseen the diversification of members and partners. Bringing on board a diverse range of accounts that covers the whole range of suppliers and tour operators in the UK. I also developed a territorial strategy to encompass a far wider reach of the UK, prioritising key areas to bring maximum growth. A key strategy has been to support all our members and partners, including crucially the onboarding of new members. I've… Show more Achieved year on year growth in members and revenue. I have overseen the diversification of members and partners. Bringing on board a diverse range of accounts that covers the whole range of suppliers and tour operators in the UK. I also developed a territorial strategy to encompass a far wider reach of the UK, prioritising key areas to bring maximum growth. A key strategy has been to support all our members and partners, including crucially the onboarding of new members. I've developed great relationships through account management, regular communication, taking time to visit members across the UK, and understand their needs and how we can both support each other through effective collaboration. This is further enhanced by collaborating with internal departments. All this is backed up by market intelligence, monitoring market trends, attending industry events including networking, trade shows and B2B workshops. Taking time to build strong relationships with companies and industry colleagues at all levels.

• Business Development and Membership Manager

  • Jul 2014 - Dec 2016



Marylebone Cricket Club

• United Kingdom
• Spectator Sports
• 200 - 300 Employee

• Tours and Museum Manager Lord's Cricket Ground

  • Feb 2006 - Jun 2014

  Responsible for more than tripling direct income and total income by five fold. Led sales and marketing, driving income through working with B2B and B2C business. Maximise sales through secondary spend and develop new tours. Manage the commercial and operational aspects of the tours and museum at Lord's Cricket Ground Development of new relationships to increase sales performance. New business development growth of third-party ticket sales though partnership… Show more Responsible for more than tripling direct income and total income by five fold. Led sales and marketing, driving income through working with B2B and B2C business. Maximise sales through secondary spend and develop new tours. Manage the commercial and operational aspects of the tours and museum at Lord's Cricket Ground Development of new relationships to increase sales performance. New business development growth of third-party ticket sales though partnership marketing. Developed the marketing and advertising plan. Operational and department budget. Recruitment, training, motivation and performance management. Manage and develop the visitor experience including a better understanding of visitor needs Tours and Museum Assistant February 2005 - January 2006 Show less Responsible for more than tripling direct income and total income by five fold. Led sales and marketing, driving income through working with B2B and B2C business. Maximise sales through secondary spend and develop new tours. Manage the commercial and operational aspects of the tours and museum at Lord's Cricket Ground Development of new relationships to increase sales performance. New business development growth of third-party ticket sales though partnership… Show more Responsible for more than tripling direct income and total income by five fold. Led sales and marketing, driving income through working with B2B and B2C business. Maximise sales through secondary spend and develop new tours. Manage the commercial and operational aspects of the tours and museum at Lord's Cricket Ground Development of new relationships to increase sales performance. New business development growth of third-party ticket sales though partnership marketing. Developed the marketing and advertising plan. Operational and department budget. Recruitment, training, motivation and performance management. Manage and develop the visitor experience including a better understanding of visitor needs Tours and Museum Assistant February 2005 - January 2006 Show less


Travel
• Bangladesh
• Travel Arrangements
• USA/Europe

  • 2003 - 2004


Sanctuary Records

• United Kingdom
• Musicians

• Product Manager - Special Markets

  • Apr 2001 - Aug 2003

  10 releases a month from inception through to release. Worked directly with artists, managers, freelance designers and studios on a daily basis. Marketing - writing copy for advertisements in music magazines, and sales sheets. Researching artists, tracks and copyright details. Part of a team that always achieved targets. Music Library Manager 1996 - 2001 10 releases a month from inception through to release. Worked directly with artists, managers, freelance designers and studios on a daily basis. Marketing - writing copy for advertisements in music magazines, and sales sheets. Researching artists, tracks and copyright details. Part of a team that always achieved targets. Music Library Manager 1996 - 2001



various

• Financial Services
• 1 - 100 Employee

• Various

  • Apr 1985 - Apr 1996

  Various positions Various positions