Communications and Event Assisant

• Aug 2020 - Present

Travel Agent

• Jan 2020 - Apr 2020

✦ I created tailored travel packages for my customers, being in charge of the whole process while delivering high standard customer service. My main customer group were groups of 15-45 people. ✦ I had a wide variety of tasks starting from the sales pitching process all the way until the billing and visa arrangements.(Due to the economic implications on tourism industry of COVID-19 the work abruptly ended before intended.)

Promoter

• Sep 2017 - Jan 2020

- Event organizing- Creating marketing campaigns- Public Speaking in High Schools on telling about University Life. - Promotion work

Concierge to a Keynote Speaker // Volunteer

• Oct 2019 - Nov 2019

I was a concierge of a Slush keynote speaker during the event. I created the very best and smooth experience for my guest under a dynamic and ever-changing event environment. The tasks required a high level of quick problem-solving skills as well good social skills.Slush is the world's leading startup and tech event. Slush facilitates meetings between the founders of startups and investors such as venture capitalists, accomplished with events such as matchmaking and pitching… I was a concierge of a Slush keynote speaker during the event. I created the very best and smooth experience for my guest under a dynamic and ever-changing event environment. The tasks required a high level of quick problem-solving skills as well good social skills.Slush is the world's leading startup and tech event. Slush facilitates meetings between the founders of startups and investors such as venture capitalists, accomplished with events such as matchmaking and pitching competitions. Slush aims to build a worldwide startup community. Show more Show less

BA Thesis Project

• Sep 2018 - Mar 2019

A pilot project testing a new sales channel concept for the company. The thesis is built on acquiring academic knowledge gained from relevant literature as well as by acquiring practical knowledge by conducting field trips to the destination villages in Bali, Indonesia.The thesis includes a guideline for conducting further pilot projects in Duara Travels' destinations.

Associate Project Manager & Guide

• Jun 2018 - Aug 2018

Exhibition of Historical Arms and Armour

Project Manager @ FUELEDxResto

• Nov 2016 - Mar 2017

FUELED is a non-profit event with several coherent goals. The major idea behind it is to encourage attendees to fight the fear of the unknown and promote the risk-taking as the only way of achieving success.FUELEDxResto brings this attidude to the realm of hospitality breaking the assumption that entrepreneurship and startup culture is predominantly technology oriented.Attendees✦ 255 registeredKeynote speakers✦ Anders Westerholm, WE ARE GROUP - Co-Founder &… FUELED is a non-profit event with several coherent goals. The major idea behind it is to encourage attendees to fight the fear of the unknown and promote the risk-taking as the only way of achieving success.FUELEDxResto brings this attidude to the realm of hospitality breaking the assumption that entrepreneurship and startup culture is predominantly technology oriented.Attendees✦ 255 registeredKeynote speakers✦ Anders Westerholm, WE ARE GROUP - Co-Founder & CEO✦ Juhani Mykkänen, Wolt - Co-Founder✦ Jaajo Linnonmaa, Virtual Traveller - Co-Founder & ChairmanPartner CompaniesSmile Henkilöstöpalvelut, CMB Restaurants, Nokian Panimo, Estrella, Copy-Set Oy, Tiitus, Duara Travels, Bailataan.fi, Slush, MicrosoftFeedback on overall event experience:✦ 52.6% answered - Very Satisfied✦ 41.1% answered - Satisfied Show more Show less

Event Organizer & Host

• Sep 2016 - Jan 2017

Meet Finland 2017 ✦ I was part of a team creating the biggest annual professional travel industry sales event 'Meet Finland 2017' in Finland✦ I planned and organized 2 familiarization trips to Tallinn and worked as a host on a second of them.✦ I was in charge of a group of six students that were helping me throughout the project. ✦ I learned managerial and leadership skills as well as gained deeper knowledge on the international travel industry. The project included my first… Meet Finland 2017 ✦ I was part of a team creating the biggest annual professional travel industry sales event 'Meet Finland 2017' in Finland✦ I planned and organized 2 familiarization trips to Tallinn and worked as a host on a second of them.✦ I was in charge of a group of six students that were helping me throughout the project. ✦ I learned managerial and leadership skills as well as gained deeper knowledge on the international travel industry. The project included my first professional work trip overseas alone, which was exciting! 😊 Show more Show less

Travel Agent

• Apr 2015 - Aug 2015

✦ I created tailored travel packages for my customers, being in charge of the whole process while delivering high standard customer service. ✦ At times I worked at the Helsinki Railwaystation customer service point. My tasks were predominantly visa-arrangement related. ✦ Working at Russian Tours has given me deeper knowledge and practical examples on the art of personal customer service and personal sales. As a customer service minded person the experience gave me a lot. Working at… ✦ I created tailored travel packages for my customers, being in charge of the whole process while delivering high standard customer service. ✦ At times I worked at the Helsinki Railwaystation customer service point. My tasks were predominantly visa-arrangement related. ✦ Working at Russian Tours has given me deeper knowledge and practical examples on the art of personal customer service and personal sales. As a customer service minded person the experience gave me a lot. Working at the customer service during the rush-hours helped me to learn to work under pressure while delivering the same quality of service.✦Working in an international environment was a big plus and I was able to use my Russian and English language skills! 🌏 Show more Show less

Project Assistant

• Jan 2014 - Apr 2014

✦ I was invlolved in day-to-day tasks at the company offices.✦ I was helping on work trips in Finland as well as in Russia. Work trips consisted giving customer service at various seminars and conferences.✦ This was my first ever long-term work experience and it was very eye-opening. I got my first experiences at serving customers. I worked a lot with international customers and it strenghtened my interest in working at multicultural settings. The experience also sparked my interest in… ✦ I was invlolved in day-to-day tasks at the company offices.✦ I was helping on work trips in Finland as well as in Russia. Work trips consisted giving customer service at various seminars and conferences.✦ This was my first ever long-term work experience and it was very eye-opening. I got my first experiences at serving customers. I worked a lot with international customers and it strenghtened my interest in working at multicultural settings. The experience also sparked my interest in event management since I participated in many during the time. 📝 Show more Show less