Experience

Home2 Suites by Hilton

• United States
• Hospitality
• 700 & Above Employee

• Guest Services Manager

  • Jun 2022 - Present

• Guest Services Supervisor

  • Sep 2021 - Jun 2022

• Guest Service Representative

  • Jul 2019 - Sep 2021



Hampton

• United States
• Hospitality
• 700 & Above Employee

• Guest Services

  • Jul 2018 - Jul 2019



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Lead Teller

  • Mar 2017 - Aug 2017



TCF Bank

• Banking
• 700 & Above Employee

• Assistant Branch Manager

  • Jun 2015 - Feb 2017

  -leadership role that allows for coaching opportunities within the retail banking -opening and closing accounts (savings, CD's, checking, savings bonds,IRA's) -selling different products that could benefit the customer and relationship within the bank -training new employees to help growth and proper procedure practice -outside sales to possibly bring in new relationships -leadership role that allows for coaching opportunities within the retail banking -opening and closing accounts (savings, CD's, checking, savings bonds,IRA's) -selling different products that could benefit the customer and relationship within the bank -training new employees to help growth and proper procedure practice -outside sales to possibly bring in new relationships



BMO U.S.

• United States
• Banking
• 700 & Above Employee

• Contact center personal banker

  • Mar 2015 - Jun 2015

  received inbound calls that would lead to assisting customers with online banking, transactions, inquiries on products as well as building rapport to position ourselves for selling bank products. provided great customer service to ensure good review of phone calls. received inbound calls that would lead to assisting customers with online banking, transactions, inquiries on products as well as building rapport to position ourselves for selling bank products. provided great customer service to ensure good review of phone calls.



Guaranty Bank/ Best Bank

• United States
• Banking
• 100 - 200 Employee

• Asst branch manager

  • Jun 2013 - Mar 2015

  Ensuring policies and procedures are correctly followed, along with federal regulations, Servicing checking, savings, CD's,Savings bonds, wire transfers. Training new employees, delivering great customer service, performing monthly audits within the branch, coaching others. Ensuring policies and procedures are correctly followed, along with federal regulations, Servicing checking, savings, CD's,Savings bonds, wire transfers. Training new employees, delivering great customer service, performing monthly audits within the branch, coaching others.



Kohl's

• United States
• Retail
• 700 & Above Employee

• Men's Dept Supervisor

  • Oct 2011 - Jun 2013

  assisted customers with making selections or finding items maintained clean fitting rooms provided service as a cashier while offering store credit card unloaded truck and helped restock items to proper areas assisted customers with making selections or finding items maintained clean fitting rooms provided service as a cashier while offering store credit card unloaded truck and helped restock items to proper areas