Recruiter

• Nov 2021 - Present

General Manager

• Jan 2020 - Nov 2021

• Ensured all operations are optimally staffed, and organized to maximize performance, service and delivery while meeting profit and growth objectives. • Managed company P&L and revenue growth, worked with owner to develop and implement a business plan to improve financial performance. • Ensured compliance with all applicable regulatory agencies, FMCSA, DOT and all company policies and procedures. • Established and maintained relationships with key decision makers at multiple levels within the customer’s organization. • Developed a balanced fleet/asset approach that promotes utilization, safety, service, and driver success. Show less

Director of Safety & Compliance

• Sep 2019 - Jan 2020

• Ensured all operations are optimally staffed, and organized to maximize performance, service and delivery while meeting profit and growth objectives. • Managed company P&L and revenue growth, worked with owner to develop and implement a business plan to improve financial performance. • Ensured compliance with all applicable regulatory agencies, FMCSA, DOT and all company policies and procedures. • Established and maintained relationships with key decision makers at multiple levels within the customer’s organization. • Developed a balanced fleet/asset approach that promotes utilization, safety, service, and driver success. Show less

Safety Director

• Jan 2015 - Jul 2017

Assess incidents, complaints, etc (e.g. safety issues, transportation routes, legal issues, department staffing, etc.) for the purpose of resolving or recommending a resolution to the situation. Collaborate with internal and external personnel (e.g. other administrators, public agencies, parents, transportation regulation agencies, vendors, etc.) for the purpose of implementing and/or maintaining services and programs. Oversee vehicle preventative maintenance programs and activities for the purpose of ensuring company vehicles are maintained in a safe and effective operating condition. Performs personnel functions (e.g. interviewing, evaluating, supervising, counseling, disciplining, directing, training, etc.) for the purpose of maintaining adequate staffing, enhancing productivity of personnel. Show less

Customer Service/ Fleet Dispatcher

• Jan 2015 - Aug 2015

Monitor and record movement and location of buses using GPS tracking, radio and telephone communication. Receive telephone or radio reports of accidents, delays, fires, equipment breakdowns, and other operating or maintenance difficulties from bus drivers, takes necessary steps to resolve problems efficiently. Maintain log of scheduled runs, numbers of vehicles, and names of drivers Maintain and update vehicle breakdown board Monitor and record movement and location of buses using GPS tracking, radio and telephone communication. Receive telephone or radio reports of accidents, delays, fires, equipment breakdowns, and other operating or maintenance difficulties from bus drivers, takes necessary steps to resolve problems efficiently. Maintain log of scheduled runs, numbers of vehicles, and names of drivers Maintain and update vehicle breakdown board

Dispatcher

• Jun 2014 - Jan 2015

Provided exceptional customer service by developing good working relationships with carries and drivers Received calls from customers, input their service needs into computer, print work orders Provided timely escalation of issues to management Alert Managers of driver and/or equipment problems (including trucks, trailers, containers, off site equipment) Tracked location of all trailers, roll off containers, all other units. Knowledgeable of multi-state geography, assist drivers with directions, instructions, mileage information Understanding driver Hours of Service for planning purposes, to ensure safe and legal load assignments to drivers while maximizing driver hours of service Utilized independent judgment and effectively manage work assignments within the department. Show less

Independent Agent

• Jan 2012 - May 2014

Consulting with CEO’s, business owners, HR Managers, determining which insurance benefit program suites their employer and employee needs. Educating decision makers about the program and products AFLAC offers and customizing programs. Help and assisting clients in filing and claim response. Consulting with CEO’s, business owners, HR Managers, determining which insurance benefit program suites their employer and employee needs. Educating decision makers about the program and products AFLAC offers and customizing programs. Help and assisting clients in filing and claim response.

Truck Driver

• Apr 2013 - Dec 2013

Transported finished goods and raw materials over land to and from manufacturing plants or retail and distribution centers Inspected vehicles for mechanical items and safety issues and perform preventative maintenance Planned routes and meet delivery schedules Documented and logged work/rest periods and miles spent driving and retain fuel/toll receipts Inputted “macros” into our automated system for each stage of the loading and unloading process Complied with truck driving rules and regulations (size, weight, route designations, parking and break periods) as well as with company policies and procedures Show less

Truck Driver

• Nov 2012 - Apr 2013

Transported finished goods and raw materials over land to and from manufacturing plants or retail and distribution centers Inspected vehicles for mechanical items and safety issues and perform preventative maintenance Planned routes and meet delivery schedules Documented and logged work/rest periods and miles spent driving and retain fuel/toll receipts Inputted “macros” into our automated system for each stage of the loading and unloading process Complied with truck driving rules and regulations (size, weight, route designations, parking and break periods) as well as with company policies and procedures Show less

Sales Manager

• Aug 2010 - Jun 2012

Set specific goals for store performance, customer satisfaction and coworker development Gauged store performance by monitoring weekly, monthly and quarterly performance and financial reports Reviewed expired accounts and respectfully communicate with customers to promote timely payments Set specific goals for store performance, customer satisfaction and coworker development Gauged store performance by monitoring weekly, monthly and quarterly performance and financial reports Reviewed expired accounts and respectfully communicate with customers to promote timely payments

Admin Assistant

• May 2009 - May 2010

Created, organized and maintained over 6000 client’s information using various database applications Managed calendars and prioritized multiple projects simultaneously for several executives Assisted 15-30 clients daily with loans and/or withdrawal request Created, organized and maintained over 6000 client’s information using various database applications Managed calendars and prioritized multiple projects simultaneously for several executives Assisted 15-30 clients daily with loans and/or withdrawal request

Sales Tech

• Aug 2007 - May 2009

Installed internet protocol television, voice over internet protocol, and high speed internet / DSL services. Performed inspection and troubleshooting on customer premise units to ensure services are working properly. Conducted technical and mechanical testing using multiple broadband, Ethernet, and network testing meters. Installed internet protocol television, voice over internet protocol, and high speed internet / DSL services. Performed inspection and troubleshooting on customer premise units to ensure services are working properly. Conducted technical and mechanical testing using multiple broadband, Ethernet, and network testing meters.

Facility Maintenance Assistant

• Apr 2006 - Aug 2007

Implemented and coordinated maintenance, repairs on all properties, vehicles, and leased facilities. Assisted in developing standards and procedures for contractors to meet state licensing requirements. Evaluated bids, tallied price quotations, recorded delivery dates, terms, and discounts. Implemented and coordinated maintenance, repairs on all properties, vehicles, and leased facilities. Assisted in developing standards and procedures for contractors to meet state licensing requirements. Evaluated bids, tallied price quotations, recorded delivery dates, terms, and discounts.