Experience

LB Group

• China
• Chemical Manufacturing
• 1 - 100 Employee

• Sales Manager

  • May 2019 - Present

  In charge of Southern Europe & the United Kingdom, with the scope to manage current accounts and to develop new solid businesses. Supporting and leading Global Key accounts on a regional level. In charge of Southern Europe & the United Kingdom, with the scope to manage current accounts and to develop new solid businesses. Supporting and leading Global Key accounts on a regional level.



Venator Materials Plc

• United Kingdom
• Chemical Manufacturing
• 700 & Above Employee

• • Jan 2018 - Mar 2019

  Manage & Improve Sales Forecast; Study and analyse Sales; Issue Sales reports; track customers’ demand and possible changes; Lead Orderbook with customer buyers; Manage Customers group orderbooks vs the Agreed Sales Plan; Work together with S&OP, Marketing and Sales departments.

• • May 2017 - Dec 2017

  Managing Order to Cast process; Managing Stock replenishment to local warehouses; Stock availability checks and restrictions; Implement the agreed sales plan; Manage VMI Customers; Provide the best customer service at any time (multilingual)



Huntsman Corporation

• United States
• Chemical Manufacturing
• 700 & Above Employee

• Customer Service Representative

  • Apr 2015 - Apr 2017

  Tasks: Manage the Order to Cash process; Manage local stock; Manage external warehouses and their supply; Process Customers' complaints; Pro actively respond to customer queries, multilingual, on a daily basis; Carry all duties in compliance with EHS, SOX and business conduct policies and guidelines; Skills: Teamwork; Time flexible; Multitasks and organised; B2B Customer Services in fours different languages; Understanding of the escalation process; Manage local and export orders; Stock management; Logistics. Show less



Formica Group Europe

• United Kingdom
• Wholesale Building Materials
• 200 - 300 Employee

• Customer Service

  • Dec 2014 - Mar 2015

  Tasks: Managing the customers' orders from receipt to dispatch; managing stocks availability both locally and internationally; process customers' complaints accordingly; understand and have a great knowledge of product in order to offer the customers the most suitable one. Skills: B2B customer services; Teamwork; Stock management; Communication, Proactiveness; Multitasking; Ability to work in different languages; Tasks: Managing the customers' orders from receipt to dispatch; managing stocks availability both locally and internationally; process customers' complaints accordingly; understand and have a great knowledge of product in order to offer the customers the most suitable one. Skills: B2B customer services; Teamwork; Stock management; Communication, Proactiveness; Multitasking; Ability to work in different languages;



Opia

• United Kingdom
• Advertising Services
• 100 - 200 Employee

• Customer Service

  • Oct 2014 - Dec 2014