Experience

Archbishop Ryan High School

• United States
• Fundraising
• 1 - 100 Employee

• Director Of Information Technology

  • Apr 2014 - Present

  • Maintaining Windows 10 and 11 environments • Maintenance of wired and wireless infrastructure and technology and DHCP and DNS • Maintaining and monitoring Windows servers with Active Directory. • Setting up and maintaining computer workstations, laptops, printers, and Interactive touch screens. • Maintaining Google Device Management Console for Chromebooks and Google Workspace for Email domains. • Deploying and maintaining ChromeOS devices. • Ensuring that service incidents are recorded in central system Help Desk solution • Processing work orders as needed through the school ticketing system • Procurement of technology equipment and materials and inspect and verify all technology purchases upon receipt • Installing and maintaining various software products while maintaining all licensing agreements • Maintaining an accurate inventory of the school technology equipment using central system inventory solution and provide ongoing inventory and various usage reports for school and district administrator • Maintaining of firewalls and web-filters • Serving as a liaison to the Office of Catholic Education (OCE) on technology-related issues



Catapult Technology contracted to General Services Administration

• System Administrator

  • Apr 2007 - Dec 2013

  • Providing exceptional customer services and support to 500+ clients daily • Lead tech on refresh team: imaging, configuring and deployment of new workstations • Training new and existing employees • NACIC Clearance • Proficient in ServiceNow Service Desk, CA Software Delivery, and Symantec Endpoint Encryption • Experienced in network administration tasks, as in managing network user accounts, group memberships, and permissions to network resources. • Analyzing local and wide area network systems. • Resolve interoperability problems to obtain operations across all platforms including: E-Mail, file transfer, multimedia, and teleconferencing. • Maintaining Windows XP and Windows 7 environments • Supporting Apples iOS and Android mobile systems



Unisys contracted to General Services Administration

• Network Engineer

  • Feb 2001 - Apr 2007

  • Providing exceptional customer services and support to 500+ clients daily • Lead tech on refresh team: imaging, configuring and deployment of new workstations • Trained new and existing employees • NACIC Clearance • Experienced in CA Unicenter Service Desk, CA Software Delivery, and Symantec Endpoint Encryption • Analyzed local and wide area network systems, including planning, designing, evaluating, and selecting operating systems and protocol suites and configuring communication media with concentrators, bridges and other devices. • Resolve interoperability problems to obtain operations across all platforms. • Assisted Network Administrators with basic server troubleshooting • Configured and built Windows 2003 Servers • Maintained Windows 2000 and Windows XP environments • Created workstation images using Symantec Ghost



The Home Depot

• United States
• Retail
• 700 & Above Employee

• Logistical Desktop Support Specialist

  • Mar 1997 - Oct 2001

  • Provided exceptional customer services possible • Trained new and existing employees • Managed day-to-day operation of Freight Consolidation Software • Provided desktop support for 22 Windows 95 users • Assisted Network Administrators with basic server troubleshooting • Installed and configured software on Windows NT workstations • Work closely with software vendor to test and install various system upgrades • Executed monthly import and export of system data • Created, organized, and maintained system reports using Microsoft Access and Excel • Operated and maintained XEROX Docuprint N40 printers