Experience

Old Mutual iWYZE

• South Africa
• Insurance
• 200 - 300 Employee

• • Oct 2021 - Present

  I currently oversee the alternative distribution for iWyze, I engage daily with the various internal and external stakeholders to ensure that we obtain our lead generation as well as sales objectives. I am responsible for the strategic planning of daily, monthly and yearly sales and lead generation initiatives for the organization.

• • Apr 2021 - Sep 2021

• • Feb 2019 - Mar 2021

  I was responsible for managing the contact centre and relationships with both strategic ventures and alternative channels, bringing in new business and maintaining targets set across sales,quality assurance and retaining business new and old. I managed digital performance inputs vs outputs to ensure that every lead is used efficiently.



Old Mutual South Africa

• South Africa
• Financial Services
• 700 & Above Employee

• Sales Manager

  • May 2018 - Jan 2019

  I was responsible for leading an Outbound team selling short term insurance. Over and above that I also engaged with various partners and stakeholders within the organization to build and maintain relationships to ensure the successful day to day running of the contact center. I was responsible for leading an Outbound team selling short term insurance. Over and above that I also engaged with various partners and stakeholders within the organization to build and maintain relationships to ensure the successful day to day running of the contact center.



Hippo.co.za

• South Africa
• Financial Services
• 1 - 100 Employee

• Sales and Business Manager

  • Jan 2015 - Mar 2018

  I was responsible for managing a team of aggregator agents who quoted and transferred to a sales team for major brands in the insurance industry. I was part of a team that maximized contact efficiencies using data science and successfully devised strategies to integrate this with our contact center agents, continuously exceeding targets while staying in line with budgetary requirements. I was responsible for managing a team of aggregator agents who quoted and transferred to a sales team for major brands in the insurance industry. I was part of a team that maximized contact efficiencies using data science and successfully devised strategies to integrate this with our contact center agents, continuously exceeding targets while staying in line with budgetary requirements.



Telesure Investment Holdings (TIH)

• South Africa
• Insurance
• 700 & Above Employee

• Outbound Sales consultant

  • Apr 2013 - Dec 2014

  Outbound sales consultant and winner of the Prestigious TGT award at Telesure Outbound sales consultant and winner of the Prestigious TGT award at Telesure



O'Keeffe & Swartz

• South Africa
• Financial Services
• 200 - 300 Employee

• Sales Manager

  • Dec 2008 - Nov 2011

  I was responsible for coaching and managing a sales team to sell various Outbound personal lines policies. We specialized in Accidental death and personal disability plans. I was also responsible for managing the quality assurance of my team to ensure that we were in line with regulation from the FSB from a TCF perspective. I was responsible for coaching and managing a sales team to sell various Outbound personal lines policies. We specialized in Accidental death and personal disability plans. I was also responsible for managing the quality assurance of my team to ensure that we were in line with regulation from the FSB from a TCF perspective.