Experience

Eye Consultants of Atlanta

• United States
• Medical Practices
• 1 - 100 Employee

• Front Desk Representative

  • Apr 2021 - Present



Transcom

• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Subject Matter Expert

  • Feb 2017 - Mar 2018

  Supervisory role responsible for providing vital feedback with clients. Assisted in the development and coaching for 70+ on-phone agents. Organized daily reporting using complex spreadsheets for multiple campaigns. Attended weekly meetings for performance updates and recommendations. Supervisory role responsible for providing vital feedback with clients. Assisted in the development and coaching for 70+ on-phone agents. Organized daily reporting using complex spreadsheets for multiple campaigns. Attended weekly meetings for performance updates and recommendations.



VIP Staffing

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Administrative Assistant

  • Apr 2017 - Feb 2018

  Duties for the Administrative Assistant position include answering phones, data input, some accounting duties, order entry, organizing and maintaining file systems. Distribute paper work, organize and maintain file systems, operate phones, photocopiers, printers, calculators, and postage meters. Prepare outgoing mail, assist the Office Manager. Utilize tremendous communication skills, and interact in a professional, courteous manner in order to answer phone calls and handle inquiries from customers.



Lenbrook Square Foundation, Inc.

• Greater Atlanta Area

• Server

  • Feb 2016 - Jan 2017

  Worked as a server in the Bistro, Grill, and Fine Dining facilities. Worked and facilitated private parties and events. Worked as a server in the Bistro, Grill, and Fine Dining facilities. Worked and facilitated private parties and events.



Morehouse College

• United States
• Higher Education
• 700 & Above Employee

• Office Assistant

  • Aug 2014 - Dec 2016

  Assisted in secretarial duties to include updating calendars, contacts, and data bases to provide continuous availability of up-to-date information. Gathered and organized necessary materials at the request of departmental leadership. Assisted in secretarial duties to include updating calendars, contacts, and data bases to provide continuous availability of up-to-date information. Gathered and organized necessary materials at the request of departmental leadership.



Giorgio Armani

• Italy
• Retail Apparel and Fashion
• 700 & Above Employee

• Brand Ambassador

  • Oct 2015 - Mar 2016

  Worked as cahier. Modeled seasonal fashion pieces for customer viewing Focused on replenishing merchandise during store hours and resetting store to company standards nightly. Worked competitively with coworkers for commission opportunities. Worked as cahier. Modeled seasonal fashion pieces for customer viewing Focused on replenishing merchandise during store hours and resetting store to company standards nightly. Worked competitively with coworkers for commission opportunities.



Inns of Lackland

• Guest Service Representative

  • Jun 2012 - Aug 2012

  Worked in a small call center based office for a small military hotel company. Answered phone calls based on company standards to effectively book reservations, entered information into database, coordinated group reservations. Worked in a small call center based office for a small military hotel company. Answered phone calls based on company standards to effectively book reservations, entered information into database, coordinated group reservations.



Kroger

• United States
• Retail
• 700 & Above Employee

• Customer Service/Supervisor

  • May 2011 - May 2012

  Worked at the Customer Service Desk where I served as a Western Union Representative, cashed payroll checks, supervised front of house workers, and orchestrated general accounting responsibilities. Worked at the Customer Service Desk where I served as a Western Union Representative, cashed payroll checks, supervised front of house workers, and orchestrated general accounting responsibilities.