Technical Solutions Specialist

• Feb 2023 - Present

Senior Product Manager

• Sep 2021 - Oct 2022

Product Manager - Ties

• Jan 2021 - Sep 2021

• Manage the continued growth and adaptation of the machine vision track inspection system and related products to reach full maturity within their respective market segments. • Responsible for the vision for new products, including market assessment, “go to market” strategy and working with cross-functional teams throughout the life cycle of the product. • Developed business plans and recommendations to senior management, including prioritization of features and capabilities. • Represent the company externally via presentations at industry conferences and active participation in industry technical committees. Show less

Solutions Manager

• Sep 2019 - Jan 2021

• Managed key transit/commuter railroad accounts for the Aurora track inspection service with an emphasis on growing GREX inspection technology footprint within each account.• Responsible for carrying out advanced requirement analysis, technical clarifications, project management, product strategy, and support.• Cultivated and maintained long-term relationships with key customer accounts by building trust, exhibiting expertise in the subject matter, and delivering valuable products or services.• Penetrated previously untapped international markets, including discovering and growing relationships with potential customers. Show less

Aurora Integration Analyst

• Jan 2013 - Sep 2019

• Functioned as subject matter expert in the Aurora machine vision crosstie inspection platform, working directly with external customers and internal engineering and sales teams.• Worked with technical teams to deliver full-functional product integrations.• Identified opportunities to reduce costs and improve operational efficiency for our customers.• Supported customers with the integration of the product into their capital planning processes and iterated the product to meet our customers current and future needs. Show less

Data Analysis Supervisor

• Jan 2008 - Dec 2012

• Recruited and supervised a team of three analysts that processed crosstie inspection data for delivery to customers.• Responsible for the timeliness and integrity of all data output delivered to customers.• Investigation of all data quality issues, and assignment of remedial actions required.• Served as a direct liaison with customers for interpreting reports and providing technical support.

Data Analyst

• Jul 2006 - Dec 2007

• Became first data analyst for GREX as part of the Aurora tie inspection product, creating the role and responsibilities for this position as the product grew, along with analysis of large datasets and continual feedback to software developers regarding performance and quality.• Established GREX as a pioneer in “big data” for railroads.