Experience

Ruth's Chris Steakhouse Dubai

• United Arab Emirates
• Restaurants

• General Manager

  • Feb 2013 - Present

  General Manager Implementing and achieving the highest service standards and exceeding a high guest expectation daily Generate growth and restaurant sales through marketing initiatives Conduct P&L reviews to analyze financial metrics Recruiting, selecting, orienting, assigning scheduling, and reviewing colleagues Enforce company policies and procedures Achieve operational objectives by preparing and completing action plans, implementing productivity, quality and standards of service Work directly with the Events and Private Dining to ensure successful day to day operations of private dining events Resolve colleague and/or guest conflict through service recovery and implement change when necessary Liaise with the BOH Management Team to control costs by reviewing portion control and quantities of preparation, minimizing waste Estimate food and beverage consumption and place orders with suppliers Maintain budgets and colleague records Arrange for maintenance and repair of malfunctioned equipment Develop managers and employees by ensuring regular one-on-ones, training and development, coaching and performance evaluation Create an engaging and energetic environment where all colleagues work as a team Awarded 2014 International Sales Growth Leader for all Ruth’s Chris International Restaurants Show less



Meydan Beach Club

• Bar Manager

  • Jan 2012 - Feb 2013

  Giannino Restaurant, Bar Manager Responsible for all beverage controls and ensuring implementation of best practices Working to the highest standard of professionalism to ensure colleagues are led by example Assistance in coordination of organization and administrative function in all areas of the beverage operation Assist in the coordination of special promotions and provides administrative support Develop and provide colleague training Giannino Restaurant, Bar Manager Responsible for all beverage controls and ensuring implementation of best practices Working to the highest standard of professionalism to ensure colleagues are led by example Assistance in coordination of organization and administrative function in all areas of the beverage operation Assist in the coordination of special promotions and provides administrative support Develop and provide colleague training


Shangri-La Hotels and Resorts
• Bar Manager

  • Jan 2011 - Jan 2012


Verdura Golf & Spa Resort, Rocco Forte Hotels

• Executive Head Barman

  • Jan 2009 - Jan 2011

  Responsible for the entire Beverage Operation of the Hotel Deputize the Beverage Manager Overlook the Balcony Bar and Ikandy Ultra Lounge Team Set, maintain and review all standards in line with standard operating procedure Maintain excellent staff morale within the team in any circumstances Responsible for the entire Beverage Operation of the Hotel Deputize the Beverage Manager Overlook the Balcony Bar and Ikandy Ultra Lounge Team Set, maintain and review all standards in line with standard operating procedure Maintain excellent staff morale within the team in any circumstances



Donovan Bar, Brown’s Hotel, Rocco Forte Hotels

• Assistant Bar Manager

  • Jan 2007 - Jan 2009

  Set, maintain and review all standards with standard operating procedure Opening and closing procedure control Stock taking and ordering Drinks presentation, speed of service style Duties included end of day banking Deputising bar Manager in his absence Set, maintain and review all standards with standard operating procedure Opening and closing procedure control Stock taking and ordering Drinks presentation, speed of service style Duties included end of day banking Deputising bar Manager in his absence


Bonds Restaurant & Bar, Threadneedles Hotel
• Head Bartender

  • Jan 2006 - Jan 2007

Soho Spice Lounge Bar
• Head Bartender

  • Jan 2005 - Jan 2007

The Waldorf Hilton
• United Kingdom
• Hospitality
• 1 - 100 Employee
• Head Bartender

  • Jan 2005 - Jan 2006

Penthouse 1
• United States
• Commis Waiter

  • Jan 2004 - Jan 2005

Ermitage Hotel
• France
• Hospitality
• 1 - 100 Employee
• Bartender

  • Apr 2004 - Sep 2004

Excelsior Planet Hotel
• Head Waiter

  • Nov 2003 - Mar 2004
• Bartender

  • Apr 2003 - Sep 2003
• Head Waiter

  • Nov 2002 - Mar 2003
• Bartender

  • Apr 2001 - Nov 2001


Astoria Garden Hotel

• MR

  • May 1996 - Jan 1999

  Restaurant Commis Waiter Restaurant Commis Waiter