Antonio Barrera Vazquez
Customer Success Agent at Vilma- Claim this Profile
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Bio
LinkedIn User
One of the best experiences I had, working in Vilma, has been meeting Antonio and having him as an amazing and reliable colleague. He is definitely a people person, very emphatic; knows how to deal with customers, colleagues, and every other human being. He has the "engaging superpower" and can cheer you up even when moments are tough! There is always a need for these kinds of people in a working environment. On top of that, he is very professional in his job, always ready to give a hand to support and help his colleagues with daily tasks. Even though we were in different departments, I had the pleasure of working hand in hand with Antonio during the User Research phase, while organizing interviews with our users; his help was fundamental to making things happen. He is very competent and highly talented, he never gets tired of learning and his variety of skills and years of experience bring to the table huge results. I definitely recommend Antonio to any company, he brings huge results in the short term and good vibes all around.
LinkedIn User
One of the best experiences I had, working in Vilma, has been meeting Antonio and having him as an amazing and reliable colleague. He is definitely a people person, very emphatic; knows how to deal with customers, colleagues, and every other human being. He has the "engaging superpower" and can cheer you up even when moments are tough! There is always a need for these kinds of people in a working environment. On top of that, he is very professional in his job, always ready to give a hand to support and help his colleagues with daily tasks. Even though we were in different departments, I had the pleasure of working hand in hand with Antonio during the User Research phase, while organizing interviews with our users; his help was fundamental to making things happen. He is very competent and highly talented, he never gets tired of learning and his variety of skills and years of experience bring to the table huge results. I definitely recommend Antonio to any company, he brings huge results in the short term and good vibes all around.
LinkedIn User
One of the best experiences I had, working in Vilma, has been meeting Antonio and having him as an amazing and reliable colleague. He is definitely a people person, very emphatic; knows how to deal with customers, colleagues, and every other human being. He has the "engaging superpower" and can cheer you up even when moments are tough! There is always a need for these kinds of people in a working environment. On top of that, he is very professional in his job, always ready to give a hand to support and help his colleagues with daily tasks. Even though we were in different departments, I had the pleasure of working hand in hand with Antonio during the User Research phase, while organizing interviews with our users; his help was fundamental to making things happen. He is very competent and highly talented, he never gets tired of learning and his variety of skills and years of experience bring to the table huge results. I definitely recommend Antonio to any company, he brings huge results in the short term and good vibes all around.
LinkedIn User
One of the best experiences I had, working in Vilma, has been meeting Antonio and having him as an amazing and reliable colleague. He is definitely a people person, very emphatic; knows how to deal with customers, colleagues, and every other human being. He has the "engaging superpower" and can cheer you up even when moments are tough! There is always a need for these kinds of people in a working environment. On top of that, he is very professional in his job, always ready to give a hand to support and help his colleagues with daily tasks. Even though we were in different departments, I had the pleasure of working hand in hand with Antonio during the User Research phase, while organizing interviews with our users; his help was fundamental to making things happen. He is very competent and highly talented, he never gets tired of learning and his variety of skills and years of experience bring to the table huge results. I definitely recommend Antonio to any company, he brings huge results in the short term and good vibes all around.
Experience
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Vilma
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E-learning
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1 - 100 Employee
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Customer Success Agent
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Feb 2022 - Present
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21 Buttons
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Spain
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IT Services and IT Consulting
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1 - 100 Employee
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Customer Service Agent
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Apr 2019 - Jan 2021
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Cpl
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United Kingdom
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Events Services
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1 - 100 Employee
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Analyst Content at Facebook
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Jul 2017 - Feb 2019
- Investigated and resolved issues that were reported on Facebook (e.g. requests for account support and reports of potentially abusive content). - Responded to users inquiries with within agreed turnaround times and with high quality. - Used market specific knowledge and insights to represent and improve the support experience for Latin American and Spanish users. - Handling high-priority tasks - Awarded for pro-activity, productivity and best quality for nominated duties - Investigated and resolved issues that were reported on Facebook (e.g. requests for account support and reports of potentially abusive content). - Responded to users inquiries with within agreed turnaround times and with high quality. - Used market specific knowledge and insights to represent and improve the support experience for Latin American and Spanish users. - Handling high-priority tasks - Awarded for pro-activity, productivity and best quality for nominated duties
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Cerramientos Cantillana
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Industrial Machinery Manufacturing
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CEO
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Jan 2006 - Aug 2015
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Education
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Universidad de Sevilla
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