Performance Marketing Manager

• Jul 2022 - Present

Reporting & Quality Assurance Manager

• Jun 2020 - Jul 2022

Main responsibilities:- Coordinate and execute reports to internal and external stakeholders as well as to our supervising financial authorities.- Execute regular quality assurance on internal processes in order to understand possible gaps- Answer business related questions by gathering data from different data sources- Create Looker dashboards to measure and visualize internal KPIs- Ongoing monitoring of relevant statistics as a baseline for strategic decisions

AML / Anti-Fraud Analyst

• Nov 2018 - Jun 2020

Main Responsibilities:• Conduct AML investigations on suspicious activities• Carry out Enhanced Due Diligence on high risk customers• File Suspicious Activity Reports (SAR) to the Finnish Financial Intelligence Unit• Review alerts to assess potential risks• Handle card disputes and chargebacks

Marketing Automation Specialist

• Jul 2021 - Present

Senior Fraud Analyst

• Aug 2016 - Nov 2018

Main Responsibilities: • Detect patterns of fraudulent activity using in-house tools and take action to mitigate financial losses • Analyze data on ongoing trends and create weekly reports • Review AML alerts to assess potential threats • File Suspicious Activity Reports (SAR) • Process real money transfer and withdrawals • Mentor new staff across different offices (Dublin, Malta, Sofia) Main Responsibilities: • Detect patterns of fraudulent activity using in-house tools and take action to mitigate financial losses • Analyze data on ongoing trends and create weekly reports • Review AML alerts to assess potential threats • File Suspicious Activity Reports (SAR) • Process real money transfer and withdrawals • Mentor new staff across different offices (Dublin, Malta, Sofia)

Fraud Analyst

• Nov 2013 - Jul 2016

Main Responsibilities: • Detect subtle patterns of fraudulent activity and take appropriate action to mitigate losses to both the business and customers • Conduct analysis and investigating suspected duplicate accounts, bonus abuse and fraud rinks to mitigate potential financial risks • Proactively identify high risk accounts and take further action when required • Monitor player activity and reviewing game play for signs of collusion, passing of funds and other prohibited acts • Validate and verify player’s documentation (KYC) Show less

Web Search Evaluator

• Jan 2012 - Sep 2013

• Performing effective searches online and evaluating the quality and relevance of organic search results and their landing pages according to the quality guidelines given by search engine • Analysing search results to ensure that searchers are presented the most effective and relevant data possible when searching for information online • Interpreting search queries to determine a user’s most likely intent • Using in-depth local knowledge of current events, pop culture, news, media and history to rate the results returned by search engines • Providing feedback and evaluation of various data sets by measuring the relevance and usefulness of web pages in correlation to predefined queries • Performing comparative analysis of sets of results and their usefulness to searchers • Help ensuring that international search results and advertisements have been sufficiently localized and made contextually appropriate Show less