Antonia Crawford
Human Resources Manager at The Richards Group - Financial, Insurance & HR Solutions- Claim this Profile
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Intermediate knowledge of Spanish -
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Bio
Credentials
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Diversity and Inclusion in a Global Enterprise
LinkedInJul, 2022- Nov, 2024
Experience
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The Richards Group - Financial, Insurance & HR Solutions
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United States
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Insurance
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1 - 100 Employee
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Human Resources Manager
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Oct 2016 - Present
HR Manager for The Richards Group, an insurance, employee benefits and investment firm headquartered in Brattleboro, Vermont. • Leads staff of five (HR Coordinator, Marketing & Employee Experience Coordinator, Reception team). • Works closely with executive leadership on various compensation, organizational & engagement strategies to ensure we remain a competitive and desirable employer to current and prospective team members (150+ FTE). • Provides consistent and supportive… Show more HR Manager for The Richards Group, an insurance, employee benefits and investment firm headquartered in Brattleboro, Vermont. • Leads staff of five (HR Coordinator, Marketing & Employee Experience Coordinator, Reception team). • Works closely with executive leadership on various compensation, organizational & engagement strategies to ensure we remain a competitive and desirable employer to current and prospective team members (150+ FTE). • Provides consistent and supportive HR consultation services to executive leadership, department managers & staff. • Proactively identifies and solves complex HR problems that directly impact operations management and business direction. • Leverages Best Places to Work nomination and recognition as a tool for continuous improvement for employee culture and experience *TRG has been recognized since 2016 as a Best Place to Work in Vermont. • Manages continuous employee appreciation and recognition events & initiatives. • Directs full life-cycle recruitment and selection process ensuring a positive candidate & hiring team experience; works closely with hiring firms and private recruiters. • Administers annual employee benefit renewal & selection process, open enrollment and benefit administration. • Oversees annual reviews, performance improvement plans, corrective action, coaching and training initiatives. • Facilitates TRG University (Continuing education, learning and development program). • Develops new career tracks resulting in advancement opportunities for employees. • Identifies operational weaknesses to improve or innovate people, programs and processes on an annual basis. • Handles sensitive employee and company information with highest level of confidentiality and discretion. • Encourages open communications, promoting positive, inclusive and pro-employee work environment. • Internal Wellness Advocate and Committee Member. • Member of Senior Leadership Team. Show less HR Manager for The Richards Group, an insurance, employee benefits and investment firm headquartered in Brattleboro, Vermont. • Leads staff of five (HR Coordinator, Marketing & Employee Experience Coordinator, Reception team). • Works closely with executive leadership on various compensation, organizational & engagement strategies to ensure we remain a competitive and desirable employer to current and prospective team members (150+ FTE). • Provides consistent and supportive… Show more HR Manager for The Richards Group, an insurance, employee benefits and investment firm headquartered in Brattleboro, Vermont. • Leads staff of five (HR Coordinator, Marketing & Employee Experience Coordinator, Reception team). • Works closely with executive leadership on various compensation, organizational & engagement strategies to ensure we remain a competitive and desirable employer to current and prospective team members (150+ FTE). • Provides consistent and supportive HR consultation services to executive leadership, department managers & staff. • Proactively identifies and solves complex HR problems that directly impact operations management and business direction. • Leverages Best Places to Work nomination and recognition as a tool for continuous improvement for employee culture and experience *TRG has been recognized since 2016 as a Best Place to Work in Vermont. • Manages continuous employee appreciation and recognition events & initiatives. • Directs full life-cycle recruitment and selection process ensuring a positive candidate & hiring team experience; works closely with hiring firms and private recruiters. • Administers annual employee benefit renewal & selection process, open enrollment and benefit administration. • Oversees annual reviews, performance improvement plans, corrective action, coaching and training initiatives. • Facilitates TRG University (Continuing education, learning and development program). • Develops new career tracks resulting in advancement opportunities for employees. • Identifies operational weaknesses to improve or innovate people, programs and processes on an annual basis. • Handles sensitive employee and company information with highest level of confidentiality and discretion. • Encourages open communications, promoting positive, inclusive and pro-employee work environment. • Internal Wellness Advocate and Committee Member. • Member of Senior Leadership Team. Show less
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University of Colorado Denver
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United States
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Higher Education
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700 & Above Employee
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Human Resources & Faculty Affairs Coordinator
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Oct 2014 - Oct 2016
HR Administrator to the School of Medicine, Department of Orthopedics in the following areas: • Full-cycle recruitment for the Department of Orthopedics • Administered sourcing, screening and on-boarding initiatives • Partnered with hiring managers to manage an extensive recruiting strategy from beginning to end • Created requisitions within the applicant tracking system (Taleo) • Managed the interview experience for all positions to ensure positive and efficient… Show more HR Administrator to the School of Medicine, Department of Orthopedics in the following areas: • Full-cycle recruitment for the Department of Orthopedics • Administered sourcing, screening and on-boarding initiatives • Partnered with hiring managers to manage an extensive recruiting strategy from beginning to end • Created requisitions within the applicant tracking system (Taleo) • Managed the interview experience for all positions to ensure positive and efficient interactions for physician, mid-level, executive and administrative staff positions • Extended and negotiated offer terms including relocation reimbursement, signing bonus and salary • Developed creative recruitment strategies and assessment devices including retention tracking • Member of the Orthopedics Faculty Promotions Committee; manages submission process • Managed monthly and bi-weekly payroll for the department • Monitored faculty and staff, FMLA, STD, maternity, vacation and sick leave • Presented training on departmental and University policies • Personnel records management Show less HR Administrator to the School of Medicine, Department of Orthopedics in the following areas: • Full-cycle recruitment for the Department of Orthopedics • Administered sourcing, screening and on-boarding initiatives • Partnered with hiring managers to manage an extensive recruiting strategy from beginning to end • Created requisitions within the applicant tracking system (Taleo) • Managed the interview experience for all positions to ensure positive and efficient… Show more HR Administrator to the School of Medicine, Department of Orthopedics in the following areas: • Full-cycle recruitment for the Department of Orthopedics • Administered sourcing, screening and on-boarding initiatives • Partnered with hiring managers to manage an extensive recruiting strategy from beginning to end • Created requisitions within the applicant tracking system (Taleo) • Managed the interview experience for all positions to ensure positive and efficient interactions for physician, mid-level, executive and administrative staff positions • Extended and negotiated offer terms including relocation reimbursement, signing bonus and salary • Developed creative recruitment strategies and assessment devices including retention tracking • Member of the Orthopedics Faculty Promotions Committee; manages submission process • Managed monthly and bi-weekly payroll for the department • Monitored faculty and staff, FMLA, STD, maternity, vacation and sick leave • Presented training on departmental and University policies • Personnel records management Show less
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University of Colorado Denver
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United States
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Higher Education
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700 & Above Employee
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Human Resources Consultant
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Apr 2008 - Sep 2013
• Managed full-cycle hiring activities for a diverse portfolio of departments within the Schools of Arts and Sciences and Medicine. Positions ranged from administrative support up to department leadership and executives • Partnered with department leadership to understand position requirements and expectations; develop job marketing strategy; and select search committees comprised of subject matter experts • Reviewed and screened applicants; carefully evaluated candidates for skills… Show more • Managed full-cycle hiring activities for a diverse portfolio of departments within the Schools of Arts and Sciences and Medicine. Positions ranged from administrative support up to department leadership and executives • Partnered with department leadership to understand position requirements and expectations; develop job marketing strategy; and select search committees comprised of subject matter experts • Reviewed and screened applicants; carefully evaluated candidates for skills, knowledge and experience in relation to the position requirements • Worked with Supervisors and HR Liaisons to ensure a positive candidate experience • Reviewed and approved letters of offer ensuring compliance • Developed and presented personnel selection training to supervisors and HR liaisons • Provided expertise, training and coaching for staff in HR policy and processes • Evaluated and revised job descriptions to ensure proper classification • Provided proactive employee relations solutions regarding personnel challenges related to compensation requests and equity issues • Provided administrative support to the Assistant Vice Chancellor and Directors • Reviewed and approved salary and promotion request entries in HRMS • Maintained databases utilized for salary analysis and job evaluation • Audited HRMS system and position files to ensure compliance • Generated Department of Personnel Administration annual exemptions status report • Processed I-9s, background checks, employment verification, SOWs and honorariums • Interpreted and applied University policies and State Personnel rules and procedures Show less • Managed full-cycle hiring activities for a diverse portfolio of departments within the Schools of Arts and Sciences and Medicine. Positions ranged from administrative support up to department leadership and executives • Partnered with department leadership to understand position requirements and expectations; develop job marketing strategy; and select search committees comprised of subject matter experts • Reviewed and screened applicants; carefully evaluated candidates for skills… Show more • Managed full-cycle hiring activities for a diverse portfolio of departments within the Schools of Arts and Sciences and Medicine. Positions ranged from administrative support up to department leadership and executives • Partnered with department leadership to understand position requirements and expectations; develop job marketing strategy; and select search committees comprised of subject matter experts • Reviewed and screened applicants; carefully evaluated candidates for skills, knowledge and experience in relation to the position requirements • Worked with Supervisors and HR Liaisons to ensure a positive candidate experience • Reviewed and approved letters of offer ensuring compliance • Developed and presented personnel selection training to supervisors and HR liaisons • Provided expertise, training and coaching for staff in HR policy and processes • Evaluated and revised job descriptions to ensure proper classification • Provided proactive employee relations solutions regarding personnel challenges related to compensation requests and equity issues • Provided administrative support to the Assistant Vice Chancellor and Directors • Reviewed and approved salary and promotion request entries in HRMS • Maintained databases utilized for salary analysis and job evaluation • Audited HRMS system and position files to ensure compliance • Generated Department of Personnel Administration annual exemptions status report • Processed I-9s, background checks, employment verification, SOWs and honorariums • Interpreted and applied University policies and State Personnel rules and procedures Show less
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Pure Brand Communications
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United States
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Advertising Services
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1 - 100 Employee
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Human Resources Administrator
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Feb 2006 - Apr 2008
• Full Cycle Recruitment • Developed on-boarding process and new employee orientation for staff and interns • Secured benefits and managed annual open enrollment process • Trained staff on time collection program • Trained and developed new employees and assisted with annual evaluation preparedness • Processed vendor checks and Principal expense reports using QuickBooks • Assisted with accounts payable/receivable, general ledgers and monthly close process • Monitored… Show more • Full Cycle Recruitment • Developed on-boarding process and new employee orientation for staff and interns • Secured benefits and managed annual open enrollment process • Trained staff on time collection program • Trained and developed new employees and assisted with annual evaluation preparedness • Processed vendor checks and Principal expense reports using QuickBooks • Assisted with accounts payable/receivable, general ledgers and monthly close process • Monitored staff vacation and sick leave balances • Negotiated cost-saving procurement of office supplies, furniture, IT equipment, etc. • Coordinated elaborate events including holiday celebrations and staff volunteer days • Collaborated with executive leadership to strengthen HR operations and processes Show less • Full Cycle Recruitment • Developed on-boarding process and new employee orientation for staff and interns • Secured benefits and managed annual open enrollment process • Trained staff on time collection program • Trained and developed new employees and assisted with annual evaluation preparedness • Processed vendor checks and Principal expense reports using QuickBooks • Assisted with accounts payable/receivable, general ledgers and monthly close process • Monitored… Show more • Full Cycle Recruitment • Developed on-boarding process and new employee orientation for staff and interns • Secured benefits and managed annual open enrollment process • Trained staff on time collection program • Trained and developed new employees and assisted with annual evaluation preparedness • Processed vendor checks and Principal expense reports using QuickBooks • Assisted with accounts payable/receivable, general ledgers and monthly close process • Monitored staff vacation and sick leave balances • Negotiated cost-saving procurement of office supplies, furniture, IT equipment, etc. • Coordinated elaborate events including holiday celebrations and staff volunteer days • Collaborated with executive leadership to strengthen HR operations and processes Show less
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GBSM
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United States
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Business Consulting and Services
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1 - 100 Employee
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Front Office Coordinator
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Nov 2004 - Feb 2006
• Greeted and provided welcoming atmosphere for guests • Created front office job manual • Answered and direct incoming calls • Operated multi-line phone system • Managed office supply inventory and orders • Supported PR Internship program by scheduling interviews and assisting with orientation • Assisted the Controller with accounts payable/receivable, expense reconciliation and data entry • Greeted and provided welcoming atmosphere for guests • Created front office job manual • Answered and direct incoming calls • Operated multi-line phone system • Managed office supply inventory and orders • Supported PR Internship program by scheduling interviews and assisting with orientation • Assisted the Controller with accounts payable/receivable, expense reconciliation and data entry
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BUNAC
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United Kingdom
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Travel Arrangements
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1 - 100 Employee
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6 Month Holiday Work Visa
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Oct 2003 - Mar 2004
• Used communication and organization skills to navigate through new cities • Worked as a front of house server and cashier at the highly regarded Morrison Cafe in Nelson, NZ • Managed cash register in varying currencies • Established rapport quickly with guests and respected varying traditions and languages • Analyzed and reacted to business situations from a different cultural frame of reference • Maintained self-confidence while listening and learning from people with… Show more • Used communication and organization skills to navigate through new cities • Worked as a front of house server and cashier at the highly regarded Morrison Cafe in Nelson, NZ • Managed cash register in varying currencies • Established rapport quickly with guests and respected varying traditions and languages • Analyzed and reacted to business situations from a different cultural frame of reference • Maintained self-confidence while listening and learning from people with different value systems • Was flexible and adapted quickly to changing situations and new environments Show less • Used communication and organization skills to navigate through new cities • Worked as a front of house server and cashier at the highly regarded Morrison Cafe in Nelson, NZ • Managed cash register in varying currencies • Established rapport quickly with guests and respected varying traditions and languages • Analyzed and reacted to business situations from a different cultural frame of reference • Maintained self-confidence while listening and learning from people with… Show more • Used communication and organization skills to navigate through new cities • Worked as a front of house server and cashier at the highly regarded Morrison Cafe in Nelson, NZ • Managed cash register in varying currencies • Established rapport quickly with guests and respected varying traditions and languages • Analyzed and reacted to business situations from a different cultural frame of reference • Maintained self-confidence while listening and learning from people with different value systems • Was flexible and adapted quickly to changing situations and new environments Show less
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Fishbones Grill and Waterfront Cafe
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Martha's Vinyard, MA
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Lead Waitress
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2000 - 2003
• Worked during summers at a high-end seafood restaurant on Martha's Vineyard • Presented menus and answered questions about cuisine, made recommendations upon request • Supervised dining room activities to provide fast and exceptional customer service to guests • Collaborated with management team to improve customer service and operational efficiency • Trained new employees in service and hostess duties and responsibilities • Worked during summers at a high-end seafood restaurant on Martha's Vineyard • Presented menus and answered questions about cuisine, made recommendations upon request • Supervised dining room activities to provide fast and exceptional customer service to guests • Collaborated with management team to improve customer service and operational efficiency • Trained new employees in service and hostess duties and responsibilities
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Education
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1999 - 2003
Boston College
BA, Communications -
1996 - 1999
The Madeira School
Community
