Antonia Owen-Halley

Personal Assistant at Sofia Municipality
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Contact Information
Location
Sofia, Sofia City, Bulgaria, BG
Languages
  • English Native or bilingual proficiency
  • Bulgarian Native or bilingual proficiency
  • Spanish Elementary proficiency

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Credentials

  • Digital Skills: Digital Marketing Accenture
    FutureLearn: Business and Management
    Nov, 2022
    - Sep, 2024
  • Digital Skills: Web Analytics
    Accenture
    Nov, 2022
    - Sep, 2024
  • PATHWAYS TO PROPERTY: STARTING YOUR CAREER IN REAL ESTATE
    Henley Business School
    Nov, 2022
    - Sep, 2024
  • Fire Safety For Managers
    SHEQ Services Ltd
    Aug, 2022
    - Sep, 2024
  • Induction to the Civil Service Accenture
    FutureLearn
    Feb, 2022
    - Sep, 2024
  • Certified Payroll Professional (CPP)
    Център за професионално обучение към ЕГ Консулт
    Sep, 2021
    - Sep, 2024
  • Accountant
    Център за професионално обучение към ЕГ Консулт
    Feb, 2021
    - Sep, 2024
  • Equality & Diversity
    Acas
    Nov, 2018
    - Sep, 2024
  • Managing People
    Acas
    Nov, 2018
    - Sep, 2024
  • Driving license
    Driver and Vehicle Licensing Agency (DVLA)
    Oct, 2018
    - Sep, 2024
  • GK FOH - Maximising Sales
    Flow Hospitality Group
    Jul, 2017
    - Sep, 2024
  • GH FOH- Using Social Media- flow
    Flow Hospitality Group
    May, 2017
    - Sep, 2024
  • Customer Journey
    Flow
    Apr, 2017
    - Sep, 2024
  • Food safety level 1
    Flow Hospitality Group
    Apr, 2017
    - Sep, 2024
  • GH FOH- Working as a Front of House team member
    Flow
    Apr, 2017
    - Sep, 2024
  • First Aid
    Bulgarian Red Cross
    May, 2014
    - Sep, 2024

Experience

    • Bulgaria
    • Government Administration
    • 100 - 200 Employee
    • Personal Assistant
      • Feb 2023 - Present
    • Bulgaria
    • Government Administration
    • 1 - 100 Employee
    • Corporate Services Officer
      • Jan 2022 - Jan 2023

      - Ensure the smooth running of the estate, including managing staff ensuring work plans are implemented and adhered to as well as clear job duties are challenging and completed by the staff. - Oversee maintenance of estate properties and gardens. - Oversight of major projects and developments required on the estate. - Conduct regular reviews with the staff based on their job description. Maintain performance appraisal scheme and complete forms with staff input. - Manage Health, Safety and Environment for the estate, and provide assurance that standards are met and maintained. - Liaise with Regional Technical Works Officer on the Property Compliance Assessment. - Working with Planon building management software. Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Critical Situations Manager- Microsoft Project
      • Jul 2021 - Sep 2021
    • United Kingdom
    • Transportation, Logistics, Supply Chain and Storage
    • 100 - 200 Employee
    • Customer Service Advisor
      • Sep 2019 - Jul 2020

      - Answering and logging inbound phone calls and updating and escalating online helpdesk tickets regarding external and internal members' queries. - Contacting suppliers and internal members of Compass UK and Ireland. - Scheduling deliveries and arranging delivery days/slots with the suppliers. - Processing online invoices and orders on our online platform (Foodbuy Online) - Arranging the new stock for new and existing sites. - Amending the access queries (for new and leaving staff) of our distributing partners through SAP. - Providing support to all Foodbuy Customers who contact us via telephone, email and helpdesk service tickets. - Working closely with the Compass Client accounts/ data team, External Client account team and Foodbuy teams to provide excellent first point of contact to all members. Show less

    • United States
    • Marketing Services
    • Freelance Writer
      • Jan 2019 - Sep 2019
    • United Kingdom
    • Higher Education
    • 700 & Above Employee
    • Catering Assistant
      • Jul 2017 - Jun 2019
    • Bulgaria
    • Broadcast Media Production and Distribution
    • 1 - 100 Employee
    • Journalism Intern
      • Aug 2018 - Sep 2018
    • Czechia
    • Broadcast Media Production and Distribution
    • 1 - 100 Employee
    • Editorial Intern
      • Jul 2018 - Aug 2018

Education

  • Royal Holloway, University of London
    International Relations, International Relations and Affairs
    2016 - 2019
  • Private language school Doris Tenedi
    International diploma (equivalent to A-levels), English Language and Literature, Geography, History, Mathematics, IT
    2010 - 2016

Community

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