Experience

PeopleGrove
• United States
• Software Development
• 100 - 200 Employee
• Services Specialist

  • Jun 2023 - Present
• Senior Implementation Manager

  • Aug 2020 - Jan 2022

• Implementation Manager

  • Apr 2018 - Jan 2022

  PeopleGrove is on a mission to connect every student and professional with the mentors, advisers and network needed to realize their full potential and find a fulfilling career. PeopleGrove's mentorship and advising platform has been successfully launched at the world's leading institutions, including Stanford, UMUC, The University of Michigan, Notre Dame, and many more.



Kickwheel Co.

• United States
• Technology, Information and Internet

• Student Mentorship Manager

  • Sep 2017 - Feb 2018

  Maker of The College Fair app, Kickwheel is on a mission to put students in charge of the journey to and through college. Building on decades of research showing the power of nudging and the efficacy of one-on-one performance coaching, Kickwheel combines data-driven matching tools with message-based coaching to give students the support they need to master the application process and be successful in college. Role: -Collaborated with content writer, artist and engineers in the development of an innovative student-facing mentorship app for a College Partner -Developed partnerships with key stakeholders on campus including the Executive Vice President, Provost’s Office, Registrar, Financial Aid, Student Accounts, Student Success team, Student Experience Team, and IT to make sure app met their needs and to ensure alignment with academic protocol -Designed and consulted on various processes including a handbook of Frequently Asked Questions, an effective proactive advising timeline, and their grade review processes -Developed metrics for the College Partner to track student engagement of the app and professors’ use of Blackboard and Progress Notices -Tracked and analyzed engagement of students using messaging platform, monitored quality of service and made recommendations to design team on improvements to app -Mentored students across the country using mobile messaging to proactively communicate with them regarding progress in their courses, resources on campus, and financial aid holds -Coached students on goal-setting to help develop long and short-term priorities -Monitored student schedules to ensure accuracy and keep them on-track for degree completion -Assisted President with office birthdays, in-office Career Day visit for Kipp-SF, and office parties Show less



Schoold

• Advertising Services

• Student Mentorship Manager

  • May 2017 - Sep 2017

  At Schoold, our mission is to democratize access to higher education with a beautiful, free, and easy-to-use mobile app. With over one million installs in the last year and thousands of rave reviews, we are now the world's #1 mobile app for college search and coaching. At Schoold, our mission is to democratize access to higher education with a beautiful, free, and easy-to-use mobile app. With over one million installs in the last year and thousands of rave reviews, we are now the world's #1 mobile app for college search and coaching.



Academy of Art University

• United States
• Higher Education
• 700 & Above Employee

• Graduate Student Services Advisor

  • Aug 2016 - May 2017

  -Managed a caseload of students to ensure timely graduation and registration for appropriate courses and correct course sequencing -Monitored students’ academic success and attendance to ensure persistence and degree completion -Collaborated with Academic Directors, Financial Services, University Housing, International Services, Tutoring and Disability Services, and Campus Security to resolve students concerns, correct errors in record keeping, and follow correct protocol -Maintained accurate records, documented special permissions and worked with Academic Directors to develop appropriate individualized plan for students completing thesis work -Participated in Orientation events and Commencement proceedings Show less



University of Southern California

• United States
• Medical Practices
• 1 - 100 Employee

• Student Services Advisor

  • Jan 2015 - Aug 2016

  -Managed a caseload of undergraduate, Liberal Arts students: reviewed degree requirements, explained college-wide policies, recommended courses, and advised on study abroad to move students towards degree completion -Coached students on goal-setting and decision-making to assist their development in becoming empowered students -Tracked, organized and maintained records of applicants for the Visual Studies Research Institute Post-Doctoral Fellowship -Tracked, organized and monitored course completion and course offerings for Ph D. students pursuing Visual Studies Graduate Certificate -Developed an advising handbook/FAQ for my successor -Participated in Freshman and Transfer Orientations, Art History Student Association events, faculty meetings, and Commencement proceedings -Worked with the Art History department to prepare for Commencement events, plan course offerings, and assist with the coordination of off-campus classes -Planned information sessions, hosted workshops and test-prep sessions and edited graduate school application essays for students looking to apply to graduate school -Coordinated events and Advising Office Open Houses to enrich student experience on-campus Show less



The College of Westchester

• United States
• Higher Education
• 100 - 200 Employee

• Academic Advisor

  • Dec 2012 - Dec 2014

  -Managed a caseload of on-campus and online students: reviewed degree requirements, explained college-wide policies, adjusted schedules, and ensured proper course sequencing to guarantee timely degree completion-Contacted students at-risk of failing a course(s) throughout the semester to improve retention, individual grades, and to increase academic awareness-As an expert in course sequencing, tasked with rescheduling failed classes, evaluating remaining requirements of those wishing to re-enroll, and assisting students pursuing credit for lifetime learning-Collaborated with other departments to address student issues and find appropriate solutions-Participated in registration events, New Student Orientation and Commencement proceedings-Facilitated two classroom presentations per semester about success skills and understanding advising services to help acclimate new students to college Show less

• Assistant to the Registrar

  • Nov 2009 - Nov 2012

  -Collaborated with Registrar to create, maintain and input year-long schedule into Campus-Vue-Performed degree audits regularly to ensure enrolled students are scheduled properly and maintained their graduation date-Registered all students for full academic year to ensure proper course sequencing -Worked with incoming and current students during Registration events to ensure satisfaction with schedule and adherence to academic requirements-Contacted students at-risk of failing a course(s) throughout each semester to improve retention, individual grades, and to increase academic awareness-Assisted in preparation and execution of annual Commencement ceremony-Answered basic academic questions and assisted with transcript requests and verification forms Show less



Adirondack Camp

• United States
• Religious Institutions

• Ranger Program Co-Head/Camp Counselor

  • Jun 2009 - Aug 2009

  Cared for oldest, female campers, age 16, managed cabin arguments, established appropriate boundaries, created a safe environment, and built lasting counselor-camper relationships. Worked with male and female 16 year-olds campers (Rangers) as they resumed more responsibilities in camp and learned to work with younger campers. Advocated and worked with Rangers to build a personalized program that suited the needs of their cohort. Collaborated with administrative staff to assist with pres-season staff training modules. Taught a water activity and enforced safety of children while encouraging enthusiasm and the acquisition of new skills. Cared for two children ages 3 and 5. Show less



The College of New Rochelle

• United States
• Higher Education
• 200 - 300 Employee

• Career Counseling Intern

  • Aug 2008 - May 2009

  -Assisted clients with career preparation and evaluating post-graduation options, including: skills and interest identification, resume development and interview preparation -Effectively used and interpreted career assessment tools including the MBTI and the Strong -Designed and implemented “Understanding Millennials” presentation -Collaborated with faculty and staff in implementing career services for students -Prepared, planned, and implemented Career Fairs and Graduation Expo -Assisted clients with career preparation and evaluating post-graduation options, including: skills and interest identification, resume development and interview preparation -Effectively used and interpreted career assessment tools including the MBTI and the Strong -Designed and implemented “Understanding Millennials” presentation -Collaborated with faculty and staff in implementing career services for students -Prepared, planned, and implemented Career Fairs and Graduation Expo



Teachers College, Columbia University

• United States
• Higher Education
• 700 & Above Employee

• Workstudy Student

  • Oct 2007 - May 2009

  -Planned and organized special events including New Student Orientation, Exam set-up, and Ph. D interview day-Completed an extended project documenting program course composition over 10 years-Created PowerPoint presentations and photocopied materials to help professors prepare for class-Assisted with filing graded papers and transporting/submitting sensitive paperwork to various offices-Greeted students, staff and faculty, answered basic questions, and answered phones

• Founding Memeber of Teachers College Coalition for Social Justice

  • 2007 - 2008



Upper Manhattan Mental Health

• United States
• Medical Practices

• Volunteer Psychology Intern

  • Jan 2009 - Apr 2009

  Conducted play therapy sessions with two individual, 4 year-old female clients, and one pair of three year-old girls in a child-directed playroom. Facilitated an environment that allowed each child to play in a self-directed manner free of external motivators, criticism, and rules often experienced at home or in the classroom. Observed classroom interactions and participated in special art projects to interact with clients, parents, teachers and other students. Participated in team meetings with parents to get a better understanding of each client/family situation. Show less



University of Miami

• United States
• Higher Education
• 700 & Above Employee

• Student Library Worker- Richter Library

  • Jan 2007 - Aug 2007

  Organized, sorted, and shelved books, magazines, and journals to maintain library and university standards. Input books into library computer system (Millenium) to maintain accurate records. Worked on special projects to make more room in the library by removing unused texts, scanning them into the computer, and transferring them into storage

• Student Research Assistant - Department of Psychology

  • Aug 2006 - May 2007

  Watched video-taped sessions of three-year-olds’ play in dyads to evaluate and code children’s behaviors during social interactions. Learned to recognize particular play behaviors in order to properly code child interactions according to the criteria provided. Input and re-checked behavioral data in SPSS for research team to analyze. Collaborated with members of the research team to revise and discuss coding criteria. Worked with primary research assistant to code and discuss tapes together to ensure and maintain inter-rater reliability Show less