Experience

Joël Robuchon International
• United Kingdom
• Restaurants
• 1 - 100 Employee
• Guests service Executive

  • Jun 2021 - Present


Waldorf Astoria Shanghai on the Bund

• China
• Hospitality
• 1 - 100 Employee

• Beverage manager

  • Sep 2020 - May 2021

  •successfully established new beverage menu •correctly created standards operating procedures and service standards •coordinated with management for any operational or event participation needs •develop promotional and marketing strategies by following market trends and provided necessary recommendations for the improvement •dealt with the suppliers and monitored that contract terms are abided and the quality of the products and service is up to the mark •successfully established new beverage menu •correctly created standards operating procedures and service standards •coordinated with management for any operational or event participation needs •develop promotional and marketing strategies by following market trends and provided necessary recommendations for the improvement •dealt with the suppliers and monitored that contract terms are abided and the quality of the products and service is up to the mark



Le Baron club

• France
• Recreational Facilities

• General manager of BEVERLY lounge by Le Baron club

  • Jun 2018 - Aug 2020

  •overal responsibility for the administration and operations of the section appointed by the F&B Devision to maximize profits , ensure quality standards, guests satisfaction and brand development. •coordinated with PR & Marketing teams for monthly promotions •cooperated with Sales team, corporate clients and local media •recruitment, hiring, training of the staff members •scheduling, labor control •overal responsibility for the administration and operations of the section appointed by the F&B Devision to maximize profits , ensure quality standards, guests satisfaction and brand development. •coordinated with PR & Marketing teams for monthly promotions •cooperated with Sales team, corporate clients and local media •recruitment, hiring, training of the staff members •scheduling, labor control



DOZO restaurant/ JA tasting lounge

• General manager

  • Feb 2016 - May 2018

  •devise the overall business strategy and strategic direction of all food and beverage outlets and events •conducted training and organizing educational wine and service classes for all F&B employees •maximized GOP by: reducing labor costs, reducing overtime, increasing retention, creating an effective purchasing program , implementation of beverage controls system. •developed creative food and beverage menus by analyzing sales, costs and local market trends •devise the overall business strategy and strategic direction of all food and beverage outlets and events •conducted training and organizing educational wine and service classes for all F&B employees •maximized GOP by: reducing labor costs, reducing overtime, increasing retention, creating an effective purchasing program , implementation of beverage controls system. •developed creative food and beverage menus by analyzing sales, costs and local market trends


ABC investment group, LINX Monaco royal yacht members club
• Bar manager

  • Feb 2014 - Feb 2016

“ATANU” bar
• Operation-Bar manager

  • Oct 2010 - Nov 2013

“Copper on the Bund”
• Bar manager

  • Mar 2010 - Sep 2010

Club “70”
• United States
• Banking
• Operation-Bar manager

  • Nov 2009 - Feb 2010

Chasha club
• France
• Civic and Social Organizations
• Customer Relations Manager and Event magager

  • Aug 2007 - Oct 2008