Tier II Service Desk Engineer

• Oct 2021 - Present

Director Of Instructional Technology

• Jun 2019 - Jul 2021

* Performed needs analyses and developed effective learning plans using available technologies that would maximize benefits to all stakeholders involved. * Designed and implemented a successful distance learning plan as a response to COVID-19 closures with minimal interruption in instructional time, including a fully online Summer School for minimal cost. * Created training materials and professional development sessions for instructors and administrators on the use of instructional technologies in both the physical and virtual classroom settings. * Evaluated and implemented courseware and materials from multiple sources including Google, Edhesive, Edgenuity, Odysseyware, CK12, Khan Academy, GCF, Pearson/Savvas, McGraw Hill, Microsoft, Oracle and others. * Maintained increased parental involvement through online newsletters for families and faculty. * Developed programs for the use of the Fabrication Lab which includes a full maker space suite of equipment. Show less

Technology Director / Systems Administrator

• May 2002 - Jul 2021

* Built up complete IT infrastructure in a High School, Continuing Ed and Daycare setting from a single Novell Netware server and fewer than 40 clients to multi-domain Microsoft AD networks running several servers and over one thousand clients. * Designed and installed infrastructure including cabling and equipment for wired and wireless networks. * Procured and maintained all computer hardware including Servers, Desktops, Laptops and Tablets and Chromebooks. * Transitioned several mission critical functions to the Google G-Suite for Education Cloud based platform and administered all users and policies through Google Admin* Planned and performed all software installations and upgrades, including Windows, Chrome and LINUX OS, Microsoft Office, G-Suite and other business and educational packages. * Implemented and managed both Microsoft Exchange and G-Suite E-mail systems. * Configured and integrated all peripherals including printers, MF Office Copiers, and A/V Equipment. * Served as senior desktop support for all users (100+ staff and 700+ students). Show less

Teacher / Coach

• May 2002 - Jul 2021

* In addition to management roles in IT and Continuing Education, maintained a teaching schedule of 3-4 high school courses each school year* Wrote curriculum and courseware for all IT courses offered on the high school level which included applications, coding, cybersecurity, and college level AP courses* Taught all levels of Science courses including Honors and Regents Chemistry, Physics, and Biology* Routinely exceeded NYS average student passing rates on standardized Regents and AP exams* Achieved 100% of students scoring 3 out of 5 or better on the AP Computer Science Principles Exam 2019/2020 school year* Established and actively coached a nationally successful Speech and Debate Team, competing at an average of 20 competitions annually* Created and met weekly with both the Science and Technology Club, and the Robotics Club Show less

Director Of Continuing Education

• May 2002 - Sep 2012

* Proposed, organized, and managed a profitable Continuing Education Program which eclipsed 10,000 student registrations in the first ten years* Recruited, scheduled, and managed dozens of staff and independent contractors* Designed all marketing materials including course selection guides published three times a year with a distribution of over 20,000 copies

Senior Network Engineer

• May 1995 - May 2002

* Designed, implemented, and maintained computer networks on both the Novell Netware and Microsoft Windows platforms for companies primarily in the banking industry and local governments. * Provided all phases of managed IT services including network cabling, PC builds, server builds, Operating System and application installation and configuration, user administration, and training of end users. * Supported over 100 locations throughout the greater New York area where the emphasis was on reliability and 100% up time. Show less