Experience

Wyndham Garden

• Hospitality
• 1 - 100 Employee

• Guest Service Agent

  • Jun 2016 - Present

  Guest service agents answer telephone calls from guests seeking to make or cancel hotel reservations. They greet arriving guests, assign rooms, issue keys, and collect guest payment and billing information. Agents answer guest requests for assistance and coordinate with housekeeping, bell service, staff and management to fulfill guest requirements. They provide guests with access to hotel services, forward in-room meal requests, and ensure that mail, faxes and packages are delivered in a timely manner. Agents also deal with irate guests and find ways to resolve issues to the guest's satisfaction. They may also serve as concierges, assisting guests with ground transportation, restaurant or entertainment reservations, and providing other information about the locale. Show less



Hyatt Place

• Hospitality
• 700 & Above Employee

• Housekeeper

  • Mar 2014 - Jun 2016

  Responsibilities Clean rooms, lounges, lobbies, bathrooms and hallways • Vacuum and wash carpets and rugs • Empty wastepaper baskets and ashtrays • Transport trash to waste disposal equipment • Dust and polish wooden surfaces and furniture • Replace light bulbs and repair fixtures • Replenish bathroom and mini bar supplies Responsibilities Clean rooms, lounges, lobbies, bathrooms and hallways • Vacuum and wash carpets and rugs • Empty wastepaper baskets and ashtrays • Transport trash to waste disposal equipment • Dust and polish wooden surfaces and furniture • Replace light bulbs and repair fixtures • Replenish bathroom and mini bar supplies



Perimeter Staffing

• Staffing and Recruiting
• 1 - 100 Employee

• Order Picker

  • Oct 2012 - Aug 2014

  Trustworthy and motivated individual with 2 years’ effective experience in picking and packing activities. Highly skilled in physically picking and packing to fill service orders. In-depth knowledge of inspecting all picked and packed parts. Well versed folding, stacking and neatly arranging products in a containers. Adept at replenishing stock at workstations Trustworthy and motivated individual with 2 years’ effective experience in picking and packing activities. Highly skilled in physically picking and packing to fill service orders. In-depth knowledge of inspecting all picked and packed parts. Well versed folding, stacking and neatly arranging products in a containers. Adept at replenishing stock at workstations



Dollar General

• United States
• Retail
• 700 & Above Employee

• Assistant Manager

  • May 2010 - Jun 2011

  A retail sales associate demands a flair for marketing and selling products without coming across as an aggressive salesperson. However, the work profile stretches beyond this definition. A retail sales associate demands a flair for marketing and selling products without coming across as an aggressive salesperson. However, the work profile stretches beyond this definition.



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative

  • Sep 2009 - May 2010

  Responsible for maintaining goodwill between a business organization and its customers by answering questions, solving problems, and providing advice or assistance in utilizing the goods or services of the organization Responsible for maintaining goodwill between a business organization and its customers by answering questions, solving problems, and providing advice or assistance in utilizing the goods or services of the organization



KFC US

• United States
• Restaurants
• 700 & Above Employee

• Cashier

  • Jul 2007 - Sep 2009

  Responsible for handling cash or maintaining records of its receipt and disbursement Responsible for handling cash or maintaining records of its receipt and disbursement