Antoinette Smith

Customer Service Sales Representative at East Coast Salon Services
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Contact Information
us****@****om
(386) 825-5501
Location
Blackwood, New Jersey, United States, JE

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Experience

    • United States
    • Personal Care Product Manufacturing
    • 1 - 100 Employee
    • Customer Service Sales Representative
      • Apr 2017 - Present

      Assist the retail store manager in planning and implementing strategies to attract customers Coordinate daily customer service operation eg. sales processes, orders and payments Communicate with clients and evaluate their need Assist the retail store manager in planning and implementing strategies to attract customers Coordinate daily customer service operation eg. sales processes, orders and payments Communicate with clients and evaluate their need

    • Retail
    • 700 & Above Employee
      • Sep 2014 - Apr 2017

      Responsible for interacting with all customers in a courteous and professional mannerResolve product or service problems by clarifying the customers complaintIdentify and assess customers needs to achieve satisfactionAssisted customers with locating merchandise, merchandise information, pricing and other as necessary

      • Sep 2014 - Apr 2017

      Responsible for interacting with all customers in a courteous and professional mannerResolve product or service problems by clarifying the customers complaintIdentify and assess customers needs to achieve satisfactionAssisted customers with locating merchandise, merchandise information, pricing and other as necessary

  • BODY & BEAUTY HAIR SALON
    • Brooklyn, New York, United States
    • Assistant Hair Stylist
      • Feb 2013 - Jun 2014

      Responsible for Shampoos, cuts, color and styling the hair Provide hair care service to both men and women Additional tasks, such as answering phone, making appointment, greeting customers, checking in and out clients and receiving payments Responsible for Shampoos, cuts, color and styling the hair Provide hair care service to both men and women Additional tasks, such as answering phone, making appointment, greeting customers, checking in and out clients and receiving payments

    • United States
    • Retail
    • 700 & Above Employee
    • Retail Cashier
      • Feb 2009 - Apr 2010

      Occasionally organized and restocked merchandise Processed customers cash/credit purchase transaction utilizing a computerized cash register Assisted customers with locating merchandise and merchandise information Occasionally organized and restocked merchandise Processed customers cash/credit purchase transaction utilizing a computerized cash register Assisted customers with locating merchandise and merchandise information

Education

  • Hair Design Institute
    Cosmetology/Cosmetologist, General
    2013 - 2013
  • Touro College
    Associate's degree, Accounting and Business/Management
    2003 - 2011

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