Anthony Smith Jr

Service Technician | CTS (Certified Technology Specialist) at Verrex
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Contact Information
us****@****om
(386) 825-5501
Location
New York City Metropolitan Area

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Credentials

  • Certified Technology Specialist (CTS)
    AVIXA
    Jun, 2019
    - Nov, 2024
  • OSHA Hazard Recognition Training for the Construction Industry
    OSHA Education Center & the American Safety Council Inc.

Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Service Technician | CTS (Certified Technology Specialist)
      • Oct 2019 - Present

      • Provide telephone and onsite service and preventive maintenance visits for all Verrex customers, including Verrex Service Agreement Customers and Time and Materials Customers as assigned by Service Management • Complete all service visits in accordance with instructions as indicated on work orders. • Complete and submit all necessary written and electronic documentation for all service visits, including work orders, equipment lists, preventive maintenance checklists, repair forms, and follow-up emails. Submit copies of relevant documentation to the customer • Take ownership of expediting equipment repairs in the field, including contacting manufacturers and repair houses for case / RMA information, completely filling out all Verrex paperwork, and setting proper expectations with customers regarding equipment turnaround time • Perform mark-ups of onsite as-built drawings as equipment changes and modifications are made. Bring back markups to Verrex Operations Manager for processing, and return updated drawings to customers • Assist fellow technicians by providing installation/troubleshooting guidance Show less

    • United States
    • Computers and Electronics Manufacturing
    • Audio Visual Technician
      • May 2019 - Sep 2019

      • Visit client sites to intall and de-install various technologies including but not limited to: Control 4 installation, home audio surround systems, multi-room audio systems, large and small TV’s, home automation systems, speaker installation, networking and WiFi, and camera surveillance systems. • Visit client sites to intall and de-install various technologies including but not limited to: Control 4 installation, home audio surround systems, multi-room audio systems, large and small TV’s, home automation systems, speaker installation, networking and WiFi, and camera surveillance systems.

    • Specialized Audio Visual Field Technician
      • Aug 2017 - May 2019

      • Visit client sites to install and de-install Video conferencing, Audio Visual hardware and Audio hardware. • Liaise between site contact and EOS head office to provide onsite reports. • Responsible for commissioning and troubleshooting installations. • Perform on-site User Acceptance testing and provide end user training. • Complete Post Installation assessments after jobs have been completed. • Provide on-site training to new field technicians in the RMA process. • Visit client sites to install and de-install Video conferencing, Audio Visual hardware and Audio hardware. • Liaise between site contact and EOS head office to provide onsite reports. • Responsible for commissioning and troubleshooting installations. • Perform on-site User Acceptance testing and provide end user training. • Complete Post Installation assessments after jobs have been completed. • Provide on-site training to new field technicians in the RMA process.

    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Audio Visual Technician
      • Jan 2016 - Jul 2017

      • Wire and rewire A/V racked equipment for servicing and replacing. • Read and follow A/V system block diagrams. • Troubleshoot and diagnose A/V equipment failure. • Full understanding of all areas of A/V field including but not limited to: Projection systems/display devices, Crestron control systems, Switching/routing/interfacing technology, Videoconferencing & Audio conferencing technologies. • Frequently sent to client job sites to install projects. • Wire and rewire A/V racked equipment for servicing and replacing. • Read and follow A/V system block diagrams. • Troubleshoot and diagnose A/V equipment failure. • Full understanding of all areas of A/V field including but not limited to: Projection systems/display devices, Crestron control systems, Switching/routing/interfacing technology, Videoconferencing & Audio conferencing technologies. • Frequently sent to client job sites to install projects.

  • Saltaire Yacht Club
    • Saltaire, New York
    • Audio/Visual Presentations
      • Jun 2010 - Jul 2017

      • Managed all audio and visual needs for the seasonal event club • Events included weekly dance night, movie night, guest lectures, performances, weddings, etc. • Repaired and restored full sound system after Super Storm Sandy • Managed all audio and visual needs for the seasonal event club • Events included weekly dance night, movie night, guest lectures, performances, weddings, etc. • Repaired and restored full sound system after Super Storm Sandy

    • Writer/Crowdfunding Campaign Marketer
      • Jun 2015 - Jun 2016

      Kickstarter Campaign Writer/Marketer June 10th– July 10th • Ran a successful Kickstarter Campaign for the graphic novel – Tesla Stormborn • Generated revenue of $6,042 from 140 backers in 30 days • Was featured on BleedingCool.com, ComicBastards.com and ComicAllience.com • Interviewed by Examiner.com and AIPT!.com • Partnered with CrowdfundingPR.org • Utilized Social Media outlets: Twitter, Facebook and Tumblr to generate additional revenue • Pre approved to have books sold in various tri-state stores including: Jay and Silent Bob’s Secret Stash • Seeking digital distribution through Comixology.com Show less

  • Audio Engine
    • Greater New York City Area
    • Intern
      • Aug 2013 - Nov 2013

      • Assisted Mixers during sessions for Television and Radio advertisement • Worked closely with Assistant Engineers in daily studio operations • Assisted with renovating and repairing studio room’s cable/wiring • Assisted Mixers during sessions for Television and Radio advertisement • Worked closely with Assistant Engineers in daily studio operations • Assisted with renovating and repairing studio room’s cable/wiring

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Intern
      • Jul 2013 - Aug 2013

      • Receive, check in and deliver media to and from Colorist and Editors • Worked closely with Production Assistants • Assisted in daily studio operations • Receive, check in and deliver media to and from Colorist and Editors • Worked closely with Production Assistants • Assisted in daily studio operations

    • Entertainment
    • 1 - 100 Employee
    • Intern
      • Jun 2010 - Aug 2010

      for Broadway Video Interned for the Audio Post Production Division of Broadway Video: June – August 2010 1619 Broadway, NYC 110010, 212.265.7600 • Operated audio/visual equipment. • Assisted in Voice Over and Audio Post sessions for commercials, radio, television and film. • Gained experience in running a session and client relationships. for Broadway Video Interned for the Audio Post Production Division of Broadway Video: June – August 2010 1619 Broadway, NYC 110010, 212.265.7600 • Operated audio/visual equipment. • Assisted in Voice Over and Audio Post sessions for commercials, radio, television and film. • Gained experience in running a session and client relationships.

Education

  • Full Sail University
    Music Production "BS", Recording Art "AS", Recording Arts Technology/Technician
    2010 - 2013
  • St Joseph High School
    High School Diploma, English, Math, Science
    2004 - 2007
  • Full Sail University
    Bachelor Degree; Associates Degree, Music Production

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