Experience

RingoFire

• United States
• Advertising Services
• 1 - 100 Employee

• VP of Client Services

  • May 2023 - Present

  -Managing the client services team (10) to ensure high levels of customer service and client retention.-Establishing and maintained relationships with key clients to ensure their needs were met.-Analyzing brand and partner feedback and created strategies to improve customer service.-Mentoring and trained new client service staff to ensure professional development.

• Director of Project Management

  • May 2022 - May 2023

  -Expertise in project planning, budgeting, risk management, and resource management.-Proven ability to effectively communicate and collaborate with senior executives, stakeholders, and project teams.

• Associate Director of Project Management

  • Jan 2022 - May 2022

  -Created a new department at RingoFire that focused on project-specific work vs. month-to-month retainer business.-Monitored project progress and identified potential risks and issues; developed and implemented corrective actions.-Established and maintained collaborative relationships with internal and external stakeholders to ensure successful outcomes on projects.-Managed team members and served as primary point of contact for all inquiries related to projects.

• Senior Account Manager

  • May 2021 - Jan 2022

  FNA Group / Simpson-Worked closely with client and internal team to produce 40+ videos that were used on social, Google/YT, and product pages.-Helped schedule and plan out monthly social calendars.-Executed monthly paid ad campaigns.City of Hendersonville-Partnered with CoH to produce 2 videos and multiple still photos for a recruitment campaign to bring new employees to the city and surrounding areas.Myers Tire Supply-Produced a video that showcased their new VP of Distribution and premiered it at an industry event we helped throw at SEMA 2021 in Las Vegas, NV.-Planned and designed a monthly social calendar for 4 different channels.Milliken-Helped produce an educational video on specific fiber-optic cabling that would be used for their sales team and shown to their customers. Show less



EP+Co

• Advertising Services
• 100 - 200 Employee

• Senior Account Manager

  • Sep 2019 - May 2021

  Verizon B2B-Design and deliver thousands of Verizon branded pieces of collateral to employees so they can provide customers with the best value promotions-Lead quarterly audits for Verizon and ensure scope is on-track-Organize and moderate internal Verizon websites so all team members can access and find necessary dataLowe's Home Improvement-Interfaced with diverse team (client, other agency partners, media agencies, etc.) to create nationwide TV/Online Video spots-Managed creative overhaul of Lowe's Pinterest and responsible for ideation of Super Bowl LIV social concepts -Part of the team that developed Lowe's relationship with the NCAA Show less

• Account Manager

  • Sep 2016 - Aug 2019

  Lowe’s Home Improvement-Manage day-to-day relationship between Lowe’s clients/vendors and EP+Co.-Part of the team that helped create a new brand campaign for Lowe's beginning in 2019 and beyond. -Facilitated Lowe’s announcement of their partnership with Craftsman by delivering TV spots/social content that showcase their products and availability.-Concepted and helped produce TV spots that featured Villanova head coach, Jay Wright. The spots ran during the 2019 NCAA March Madness tournament on TV and online. PUMA-Helping PUMA branch out in the retail world through multiple on-site activations around the country. -Making sure clients’ need are met by delivering notable creative that consumers will react to in the space and share on social platforms.Verizon-Ensured Verizon's brand standards are maintained across their entire line of packaging.-Interfaced with diverse team (client, other agency partners, printers, etc.) domestically and abroad to ensure brand standards are upheld and accuracy is maintained. -Led a material audit for Verizon's entire packaging system to ensure all material specs, colors, and printing follow the same guidelines that were put in place.-Responsible for laying out Verizon's creative over 150+ products (including: phone, tablet, and accessory packages) that can be purchased at stores worldwide. Greenville Drive-Oversaw the 2017 creative campaign for the Greenville Drive (Class A affiliate of the Boston Red Sox) baseball team. Developed 100+ print, digital, and out of home ads during the 2017 season. -In 2017, the Greenville Drive won the Conference Championship and were awarded the following recognition:South Atlantic League Excellence in Marketing awardJohn H. Johnson President's Award for Minor League BaseballEsurance Home Field Advantage award Show less



Intersport

• United States
• Marketing Services
• 100 - 200 Employee

• Assistant Account Executive

  • Feb 2014 - Jul 2016

  -Promoted to assist in managing customer-facing sports and lifestyle marketing experiences for a variety of prominent, nationally-recognized corporate accounts. -Oversaw logistics and on-site execution (including travel arrangement, event setup, budget management, advertising and customer experience) for clients at key events nationwide.-Participated in strategy development, budget planning and experience execution for corporate clients targeting and successfully reaching key customer demographics.-Planned Cadillac Golf Clinic events, including managing three on-site events as project lead. This Golf Clinic activation series received General Motors recognition for marketing achievement as measured by effectiveness and return on investment to the company. -Facilitated successful execution of projects including: Rivals Camp Series Presented by Under Armour (Feb 2015-June 2016), Under Armour All-America Game (Dec 2014-Jan 2016), Cadillac Golf Clinics and Road to Table events (Feb 2014-Nov 2015), Buick Men’s Final Four (Mar 2014-Apr 2014).-Other clients include: Buick Fan-Fest Activation for the College Football Playoff (Jan 2015), State Farm College Slam Dunk & 3-Point Championships (2014-2016), TD Ameritrade 2014 College Home Run Derby (2014-2015) and TD Ameritrade Super Bowl (2016). Show less

• Project Assistant

  • Feb 2013 - Feb 2014

  -Promoted to assist on project execution. Responsible for implementing operational and logistical excellence at activations surrounding high-end sports marketing properties.-Facilitated successful execution of projects including: United States Marines 2014 Semper Fidelis All-America Bowl (Nov 2013-Jan 2014) and Cadillac Golf Clinics and Road to Table (Feb 2013-Nov 2013).-Other clients included: GMC Super Bowl XLVII Activation (2013-2014), TD Ameritrade 2013 College Home Run Derby (Jul 2013), State Farm College Slam Dunk & 3-Point Championships (Apr 2013), American Family Insurance High School Slam Dunk & 3-Point Championships (Apr 2013) and Office Max Hockey City Classic (Jan 2013-Feb 2013). Show less

• Event Marketing Representative

  • Aug 2011 - Feb 2013

  -Represented large brands in consumer-facing capacity across multi-city experiential marketing activations in the United States.-Facilitated successful execution of projects including: Cadillac Golf Clinics (Aug 2011-Nov 2012) and New Futuro Summits (Sept 2012-Nov 2012).



Assist Marketing

• United States
• Events Services
• 1 - 100 Employee

• Event Marketing Representative

  • Sep 2012 - Nov 2012

  -Recruited as a freelance event representative for client American Family Insurance in association with the Under Armour All-America High School Football Game. -Traveled to various high schools on behalf of client to present the nation's best football players with game jerseys and invitations to compete. -Activated safe-driving pledge campaign at high schools visited to promote American Family Insurance CSR initiative. -Recruited as a freelance event representative for client American Family Insurance in association with the Under Armour All-America High School Football Game. -Traveled to various high schools on behalf of client to present the nation's best football players with game jerseys and invitations to compete. -Activated safe-driving pledge campaign at high schools visited to promote American Family Insurance CSR initiative.