Experience

AL DRONE

• France
• Media Production
• 1 - 100 Employee

• Télépilote et gérant

  • Dec 2020 - Present

  Mâcon, Bourgogne-Franche-Comté, France Photographe, vidéaste aérien. Pilote de drone spécialisé dans le domaine de l'audio-visuel, réalisation de film promotionnel pour entreprise de tout secteur. Créateur de contenus originaux : VOIR PLUS HAUT avec AL DRONE !

• Télépilote de drone

  • Dec 2020 - Present

  Mâcon, Bourgogne-Franche-Comté, France Reconversion professionnelle entamée depuis l'été 2020, j'ai suivi une formation certifiante pour devenir pilote de drone professionnel. J'ai donc créé la micro-entreprise AL DRONE, prestataire de prises de vues aériennes par drone (photos & videos) implantée à Mâcon en Saône et Loire.



LiveMentor

• France
• Professional Training and Coaching
• 1 - 100 Employee

• Livementor Digital Marketing online training

  • Jan 2020 - Jun 2020

  Digital Marketing - SEO - YouTube channel - Facebook Manager - Google Ads - Wordpress - Instagram



Montblanc

• Retail Luxury Goods and Jewelry
• 1 - 100 Employee

• Flagship Sales Consultant

  • Sep 2018 - Mar 2020

  Paris 08, Île-de-France, France Managed and helped team members to achieve KPI's Prepared daily sales reports to Marketing Manager Understood and realized all store operational procedures such as opening and closing guidelines, inventory display and presentation guidelines, etc. Achieved sales target and created value to customers Assisted in all visual merchandising operations Constantly updated the company’s contact and mailing lists In charge of customer service support Provided exceptional customer… Show more Managed and helped team members to achieve KPI's Prepared daily sales reports to Marketing Manager Understood and realized all store operational procedures such as opening and closing guidelines, inventory display and presentation guidelines, etc. Achieved sales target and created value to customers Assisted in all visual merchandising operations Constantly updated the company’s contact and mailing lists In charge of customer service support Provided exceptional customer service to demanding and international customers Contributed to the organization of promotional events Possessed strong product knowledge of the various collections Captured client information and consistently developed network and clientele Regularly follow up with clients and maintaining client book Utilized software SAP, BOOSTER, SMO Show less



LVMH

• France
• Retail Luxury Goods and Jewelry
• 700 & Above Employee

• TAG HEUER AMBASSADOR

  • Oct 2017 - Apr 2018

  CELEBRITY CRUISES Delivered outstanding results based on success measures tied to driving sales > managed to increase TAG Heuer sales by 35% in comparison with previous 2 seasons Overcomes objections and explained features and benefits Helped with translations during guest seminars and public announcements Successfully closed the sale and suggested add on sales Led team to achieve flawless execution and/or sales, profitability or service Follows through on responsibilities to… Show more Delivered outstanding results based on success measures tied to driving sales > managed to increase TAG Heuer sales by 35% in comparison with previous 2 seasons Overcomes objections and explained features and benefits Helped with translations during guest seminars and public announcements Successfully closed the sale and suggested add on sales Led team to achieve flawless execution and/or sales, profitability or service Follows through on responsibilities to completion Stayed focused on the job during entire shift and Complied with policies and procedures Demonstrated creative problem solving, out-of-the-box innovation or a visionary approach to drive sales Show less



Starboard Cruise Services

• United States
• Retail
• 700 & Above Employee

• FINE WATCH AND JEWELRY SPECIALIST LVMH GROUP

  • Sep 2014 - Jul 2017

  CELEBRITY CRUISE - Provided a high standard quality guest service by meeting, greeting and building rapport with each guest - Achieved sales goals and promotional targets as outlined by the company - Utilized add-on selling, cross-selling and merchandise upgrading techniques to meet the guest's needs and maximize sales - Able to learn and transfer solid product knowledge - Asked open-ended questions to determine guest needs and accurately answer questions in a helpful and courteous… Show more - Provided a high standard quality guest service by meeting, greeting and building rapport with each guest - Achieved sales goals and promotional targets as outlined by the company - Utilized add-on selling, cross-selling and merchandise upgrading techniques to meet the guest's needs and maximize sales - Able to learn and transfer solid product knowledge - Asked open-ended questions to determine guest needs and accurately answer questions in a helpful and courteous manner - Presented merchandise with enthusiasm, and assisted in the selection by making recommendations to the guest - Created value to the guest by explaining features and benefits regarding the merchandise with accuracy - Helped with translations during guest seminars and public announcements Show less



Tre Galli Gelato Café

• MANAGER BARISTA Marketing

  • Apr 2012 - Aug 2014

  Région de Vancouver, Canada In charge of a small team for a family owned business Training the employees about the daily basis operations Handling the cash-in and cash-out process daily Managing the stock and relations with the suppliers Providing a good customer service In charge of the social network strategy Creating web content



France 3

• Broadcast Media Production and Distribution
• 700 & Above Employee

• MARKETING ASSISTANT

  • Sep 2010 - Jul 2011

  Lyon Area, France Corresponded with people over the phone Wrote web content and programmed events for a large organization Maintained a positive and serious attitude while dealing with customers and business partners Illustrated and updated website daily using colors codes Dealt with clients’ complaints in a timely and effective manner