Anthony Alvarado
Ticket Writer at CG Technology- Claim this Profile
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Bio
Credentials
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Nevada Gaming License
-Dec, 2017- Oct, 2024
Experience
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CG Technology
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United States
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Gambling Facilities and Casinos
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1 - 100 Employee
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Ticket Writer
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Dec 2012 - Present
• Adhere to all Gaming Control Board regulations and Treasury's Title 31• Perform hands on training through shadowing for newly hired associates• Handle customer complaints in a calm and professional manner • Accurately write and pay all bets according to specified dollar amount while giving outstanding service• Balance ticket sales and payments to winners in order to ensure that all monies are accurately accounted for• Explain the rules and variations of betting at players' request
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Wyndham Vacation Ownership
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United States
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Hospitality
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700 & Above Employee
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Vacation Sales Professional
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Aug 2011 - Dec 2012
• Established trust and rapport with prospective new owners by listening and communicating with them• Sold and marketed vacation packages to potential clients by giving tours of the resort• Used teamwork with finance and other sales teams to close deals • Formulated strategies to analyze problems that clients may have by talking face-to-face with clients• Scheduled appointments with prospective clients via email and phone • Established trust and rapport with prospective new owners by listening and communicating with them• Sold and marketed vacation packages to potential clients by giving tours of the resort• Used teamwork with finance and other sales teams to close deals • Formulated strategies to analyze problems that clients may have by talking face-to-face with clients• Scheduled appointments with prospective clients via email and phone
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Store Manager
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Aug 2009 - Aug 2011
• Aided with staff recruiting, training and scheduling• Increased employee productivity and efficiency through role playing• Increased profits by fifteen percent in a highly competitive market by focusing on customers’ needs and wants • Mentored new hires by demonstrating leadership, communication and networking• Developed and implemented proactive marketing strategies in order to enhance in-store sales performance
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Senior Sales Representative
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Jan 2009 - Aug 2009
• Accurately set up cellular accounts for customers and verified all devices and plans were ready to use• Provided efficient, courteous customer service and assisted in all aspects of product offerings and services• Consistently exceeded sales goals by leveraging strong customer service and relationship marketing skills
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Education
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University of Nevada-Las Vegas
Bachelor of Science in Business Administration; Management, Major GPA 3.5
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