Tony Christopherson
Sr. Systems Administrator at NexOne, Inc.- Claim this Profile
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Topline Score
Bio
Credentials
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GIAC Certified ISO-27000 Specialist (G2700)
GIACMay, 2012- Oct, 2024 -
Certified Ethical Hacker (CEH)
EC-CouncilMay, 2011- Oct, 2024 -
A+
CompTia -
Computer Hacking Forensics Investigator (CHFI)
EC-Council -
Network+
CompTia -
Security+
CompTia
Experience
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NexOne, Inc.
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Sr. Systems Administrator
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2006 - Present
Configured and maintained multiple Windows Servers for a myriad of organizations consisting of more than 2000 users. Responsible for regular backup, maintenance, and archival of mission essential user and organization data. Provided off hours server support for high priority issues. • Played critical role during numerous major projects to including the migration of several servers to a virtual environment utilizing VMware technology • Operated and maintained Windows 2003 Clustered… Show more Configured and maintained multiple Windows Servers for a myriad of organizations consisting of more than 2000 users. Responsible for regular backup, maintenance, and archival of mission essential user and organization data. Provided off hours server support for high priority issues. • Played critical role during numerous major projects to including the migration of several servers to a virtual environment utilizing VMware technology • Operated and maintained Windows 2003 Clustered Servers, File Servers, Print Servers, Web Servers, Database Servers, Application Servers, and VMware ESXi Servers • Performed server security audits, system backup restore procedures, and other recovery processes in accordance with the Air Force’s disaster recovery and continuity strategies • Ensure system connectivity of all servers, shared software and other applications • Developed and implemented login scripts. • Administered users through active directory. • Assigned group/user accounts, access rights, profiles, GPO's. • Served as the point person for resolution of various computer/software support issues. Managed and trained a team of IT professionals ranging from Help Desk to Server Administrators, as they provided computer, server, and software support to organizations throughout the base. • Performed staff functions to include appraisals, leave schedules, and various other sundry activities • Facilitated weekly meetings to gauge recent and ongoing technical developments and apprise staff of viable solutions • Co-managed an award winning help desk solution for enterprise support
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Computer Technician
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Oct 2002 - 2006
Provided technical computer support for enterprise customers. Responsible for help desk management and facilitation. • Oversaw trouble ticket management, reducing response time and achieving the lowest response time for the Air Force Base • Satisfied customer requirements remotely and locally • Resolved complex and detailed computer hardware and software issues • Responsible for enterprise standard desktop platform deployment • Worked cross departmentally to ensure… Show more Provided technical computer support for enterprise customers. Responsible for help desk management and facilitation. • Oversaw trouble ticket management, reducing response time and achieving the lowest response time for the Air Force Base • Satisfied customer requirements remotely and locally • Resolved complex and detailed computer hardware and software issues • Responsible for enterprise standard desktop platform deployment • Worked cross departmentally to ensure computers, software, and the network reliability • Recognition of meritorious support and technical efforts through various commendations and awards
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HeritageQuest
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United States
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1 - 100 Employee
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Network Technician
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2000 - 2002
Support employees in their computer and software needs. Manage and maintain a variety of servers. Troubleshot network connectivity and data transfer problems. • Responsible for enterprise migration from Novell and Microsoft to a Microsoft centric network which resulted in substantial reduction in maintenance and downtime • Overhauled software support center, increasing customer satisfaction and reduction in call times • Mentored fellow employees in technical and customer facing… Show more Support employees in their computer and software needs. Manage and maintain a variety of servers. Troubleshot network connectivity and data transfer problems. • Responsible for enterprise migration from Novell and Microsoft to a Microsoft centric network which resulted in substantial reduction in maintenance and downtime • Overhauled software support center, increasing customer satisfaction and reduction in call times • Mentored fellow employees in technical and customer facing skills • Designed and implemented an internal website which increased employee knowledgebase Show less Support employees in their computer and software needs. Manage and maintain a variety of servers. Troubleshot network connectivity and data transfer problems. • Responsible for enterprise migration from Novell and Microsoft to a Microsoft centric network which resulted in substantial reduction in maintenance and downtime • Overhauled software support center, increasing customer satisfaction and reduction in call times • Mentored fellow employees in technical and customer facing… Show more Support employees in their computer and software needs. Manage and maintain a variety of servers. Troubleshot network connectivity and data transfer problems. • Responsible for enterprise migration from Novell and Microsoft to a Microsoft centric network which resulted in substantial reduction in maintenance and downtime • Overhauled software support center, increasing customer satisfaction and reduction in call times • Mentored fellow employees in technical and customer facing skills • Designed and implemented an internal website which increased employee knowledgebase Show less
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TriCor Industries, Inc.
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United States
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Software Development
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1 - 100 Employee
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Senior LAN Analyst
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1999 - 2000
Responsible for the complete enterprise desktop hardware and software support for entire campus • Provided exemplary remote and local support • Resolved computer hardware and software issues through the facilities • Worked cross departmentally to ensure the maximum customer satisfaction Responsible for the complete enterprise desktop hardware and software support for entire campus • Provided exemplary remote and local support • Resolved computer hardware and software issues through the facilities • Worked cross departmentally to ensure the maximum customer satisfaction
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Intellitrends
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Germany
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IT Services and IT Consulting
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1 - 100 Employee
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Computer Technician
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1997 - 2000
Provided custom, timely, and cost efficient solutions for customers micro computing needs. Managed time sensitive corporate schedules to ensure greatest customer satisfaction. • Implemented process improvements to increase reliability and reduce cost for enterprise assembly processes • Mentored and trained new computer technicians Provided custom, timely, and cost efficient solutions for customers micro computing needs. Managed time sensitive corporate schedules to ensure greatest customer satisfaction. • Implemented process improvements to increase reliability and reduce cost for enterprise assembly processes • Mentored and trained new computer technicians
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Education
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2010 - 2012
Western Governors University
Master of Science, Information Security and Assurance -
2003 - 2004
American InterContinental University
Bachelor of Information Technology
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