Experience

HireONE

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Concierge

  • Jan 2021 - Present

  Greet guests politely by name Handle customer complaints with empathy, diffusing tension and finding quick and effective solutions Provide excellent customer service, providing assistance to guests for a wide variety of requests Make recommendations for restaurants and entertainment based on a detailed understanding of the neighborhood Book entertainment Operate building systems Comply with Standard Operating Procedures Handle packages for tenants Greet guests politely by name Handle customer complaints with empathy, diffusing tension and finding quick and effective solutions Provide excellent customer service, providing assistance to guests for a wide variety of requests Make recommendations for restaurants and entertainment based on a detailed understanding of the neighborhood Book entertainment Operate building systems Comply with Standard Operating Procedures Handle packages for tenants



District Winery

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Host

  • Jul 2021 - Nov 2021

  Provide guests with menus. Greet guests and seat them at tables or in waiting areas. Receive and record patrons' dining reservations. Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed. Inform patrons of establishment specialties and features. Direct patrons to coat rooms and waiting areas such as lounges. Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings. Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation. Answer telephone calls and respond to inquiries or transfer calls. Inspect dining and serving areas to ensure cleanliness and proper setup. Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary. Wipe tables, bar or seats with dampened cloths or replace dirty tablecloths Set tables and bar with clean linens, condiments, or other supplies. Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning. Clean up spilled food or drink or broken dishes and remove empty bottles and trash. Perform serving, cleaning, or stocking duties in establishments, such as cafeterias or dining rooms, to facilitate customer service. Maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, or trays. Show less



Busboys and Poets

• United States
• Hospitality
• 1 - 100 Employee

• Busser,Host

  • Oct 2020 - May 2021

  Provide guests with menus. Greet guests and seat them at tables or in waiting areas. Receive and record patrons' dining reservations. Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed. Inform patrons of establishment specialties and features. Direct patrons to coat rooms and waiting areas such as lounges. Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings. Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation. Answer telephone calls and respond to inquiries or transfer calls. Inspect dining and serving areas to ensure cleanliness and proper setup. Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary. Wipe tables, bar or seats with dampened cloths or replace dirty tablecloths Set tables and bar with clean linens, condiments, or other supplies. Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning. Clean up spilled food or drink or broken dishes and remove empty bottles and trash. Perform serving, cleaning, or stocking duties in establishments, such as cafeterias or dining rooms, to facilitate customer service. Maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, or trays. Serve ice water, coffee, rolls, or butter to patrons. Fill beverage or ice dispensers. Stock cabinets or serving areas with condiments and refill condiment containers. Carry food, dishes, trays, or silverware from kitchens or supply departments to serving counters. Serve food to customers when waiters or waitresses need assistance. Clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of restaurants and mop or vacuum floors. Show less



Riggs Hotel LLC

• Washington DC-Baltimore Area

• Minibar Attendant

  • Jan 2020 - Mar 2021

  Helped with hotel patrons and HR Assistant Helped with wine purchases to hotel patrons and explains the history behind it Helped stocked wine and alcohol in the winery Cleaned up certain messes Explained to customers about the history of the hotel Vacuumed Floors and cleaned tables Helped waitress and housekeepers with cleaning areas Helped HR with business related matters Helped with hotel patrons and HR Assistant Helped with wine purchases to hotel patrons and explains the history behind it Helped stocked wine and alcohol in the winery Cleaned up certain messes Explained to customers about the history of the hotel Vacuumed Floors and cleaned tables Helped waitress and housekeepers with cleaning areas Helped HR with business related matters



Hyatt Regency Tysons Corner Virginia

• Houseman

  • Mar 2019 - Jan 2020

  Helped with hotel patrons and HR Assistant Helped with wine purchases to hotel patrons and explains the history behind it Helped stocked wine and alcohol in the winery Cleaned up certain messes Explained to customers about the history of the hotel Vacuumed Floors and cleaned tables Helped waitress and housekeepers with cleaning areas Helped HR with business related matters Helped with hotel patrons and HR Assistant Helped with wine purchases to hotel patrons and explains the history behind it Helped stocked wine and alcohol in the winery Cleaned up certain messes Explained to customers about the history of the hotel Vacuumed Floors and cleaned tables Helped waitress and housekeepers with cleaning areas Helped HR with business related matters



DC Central Kitchen

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Student

  • Jan 2017 - Apr 2019

  Developed and mastered a variety of food preparation techniques, including proper knife skills. Prepared salad dressings, sauces and a variety of meat and vegetable dishes. Studied foundations of culinary theory, allergen and food sensitivity awareness, and food sanitation. Learned effective time management as well as collaboration and teamwork. Successfully completed a 4-week internship at the Ritz-Carlton. Developed and mastered a variety of food preparation techniques, including proper knife skills. Prepared salad dressings, sauces and a variety of meat and vegetable dishes. Studied foundations of culinary theory, allergen and food sensitivity awareness, and food sanitation. Learned effective time management as well as collaboration and teamwork. Successfully completed a 4-week internship at the Ritz-Carlton.