Experience

Thompson Technologies

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Chick-fil-A One Mobile App Analyst assigned to Thompson Technologies

  • Apr 2019 - Present

  Responsible for troubleshooting and responding you customers regarding account merge or Identify issues.

• Supply Chain Analyst, assigned to Chick-fil-A

  • Dec 2016 - Present

  Responsible for supporting all Chick-fil-A restaurants across the nation, providing top of the line customer service. Ensuring ingredients and products meet specification, from both food safety and supplier quality sides. Focusing on the spend exercised at the support center; collaborating on procurement projects across the organization, in order to better steward the resources with which we have been entrusted.



Envision Artistry

• Atlanta Ga

• Director Of Photography

  • Mar 2012 - Present

  Published event photographer with 7+ years of experience. Published event photographer with 7+ years of experience.



Apple

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Tier 2 Mac+ Phone Advisor

  • Apr 2015 - Dec 2016

  I support many of Apple's popular products, from iPhones to iPads to MacBooks to desktop Macs. As Apple customers’ first point of contact, I am one of the many friendly voices of Apple, providing world class customer service, troubleshooting, and technical support. I can multitask across systems and applications, analyze and resolve a variety of complex technical issues, and comfortably navigate a technical environment. I have excellent verbal and written communication skills, as well as the ability to effectively prioritize and manage my time. I'm not only here to help fix technical issues, but also provide an incredible customer experience. Show less



Sky Zone Franchise Group

• United States
• Recreational Facilities
• 100 - 200 Employee

• Supervisor of the Media Department

  • May 2013 - May 2015

  Photographed special events including birthday, parties, and group events. Improvised photographic methods/techniques, and defined image requirements. Trained and supervised a team of 5. Helped resolve issues with customers. Photographed special events including birthday, parties, and group events. Improvised photographic methods/techniques, and defined image requirements. Trained and supervised a team of 5. Helped resolve issues with customers.



Jetro Restaurant Depot

• United States
• Wholesale
• 700 & Above Employee

• Stocker

  • Apr 2014 - Nov 2014

  Receive, open, unpack and issue sales floor merchandise. Continuously re-stock items into the assigned shelving areas. Help customers fill orders. Replace damaged or missing products. Set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales. Receive, open, unpack and issue sales floor merchandise. Continuously re-stock items into the assigned shelving areas. Help customers fill orders. Replace damaged or missing products. Set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.



Toys"R"Us

• United States
• Retail
• 700 & Above Employee

• Overnight Stocker (temp)

  • Oct 2013 - Dec 2013

  Trained new employees and explained protocols clearly and efficiently. Maintained records, logs and the lifecycle of work requests. Responsible for maintaining a well-stocked appearance in the store which helps ensure the best guest experience is achieved. Trained new employees and explained protocols clearly and efficiently. Maintained records, logs and the lifecycle of work requests. Responsible for maintaining a well-stocked appearance in the store which helps ensure the best guest experience is achieved.