Network Engineer

• Nov 2020 - Present

Network Engineer

• Oct 2019 - Nov 2020

• Monitoring, administrating, and updating over 400 network devices across multiple networks and classifications through the utilization of networking tools such as Solarwinds, SecureCRT, NetMRI, Infoblox, Cisco UCM, Riverbed and Cisco ISE.• Configuring, installing, and hardening of new Cisco routers and switches to replace end-of-life equipment, resulting in early compliance with SOCOM command task orders.• Familiarizing, training, and complying with Navy COMSEC guidelines in order to support loading of electronic cryptographic keys, passing COMSEC inspections with no incidents. Show less

Data Center Engineer

• May 2018 - Oct 2019

• Managing server infrastructures and datacenter operations of over 50 physical and virtual servers across Windows and VMware platforms, patching and reporting security and performance requirements as needed• Overseeing and implementing permissions requirements across multiple file shares (NetApp) over several classification levels, restricting access to and securing sensitive and mission critical data• Troubleshooting and identifying problems and their causes, comfortable in working with clients to assess their needs, developing and executing IT solutions and managing change and incident requests; recognized by organization with an internal promotion Show less

Information Technology Services Manager

• Aug 2017 - May 2018

• Consulting with DLA department heads to determine IT requirements, developing solutions to meet business objectives, and implementing and monitoring incident and change requests to provide IT solutions that meet client needs • Supervising Mobile User support utilizing DoD Purebred servers, managing PKI certificates for over 500 users and creating training for users on the operation of their government issued cell phones • Determining the requirements for the logical and physical structure of DLA IT systems at Cherry Point, resulting in the implementation of thin and zero client devices on warehouse floors to eliminate unnecessary movements Show less

Information Technology Solutions Specialist

• Aug 2016 - Aug 2017

• Responsible for coordinating, troubleshooting, managing and resolving incidents within 48 hours • Implemented Windows 10 migration, upgrading all devices onsite from Windows 7 to 10 and ensuring compatibility and functionality for the users • Communicated directly with local users of the network to ensure that they received timely responses and were satisfied with their IT solutions; determined their needs when not satisfied and providing alternative solutions when necessary • Responsible for coordinating, troubleshooting, managing and resolving incidents within 48 hours • Implemented Windows 10 migration, upgrading all devices onsite from Windows 7 to 10 and ensuring compatibility and functionality for the users • Communicated directly with local users of the network to ensure that they received timely responses and were satisfied with their IT solutions; determined their needs when not satisfied and providing alternative solutions when necessary

Network Operations Technician

• Apr 2015 - Aug 2016

• Provided tier two troubleshooting to over 3,000 users on MCAS Cherry Point by coordinating and managing network personnel and tracking, configuring, implementing and updating over 50 routers and switches • Secured and Maintained both classified and unclassified networks by creating and managing security policies such as firewalls, port security, and managed permissions across multiple LANs • Discovered and documented organizational needs, and improved network security by physically securing all network equipment, and logging entry, in over 100 buildings Show less

Information Technology Specialist

• Jun 2010 - Apr 2015

• Developed LAN network designs to provide availability and security to both classified and unclassified mediums in over 10 remote field environments through satellite communications • Created and managed user accounts, created groups and security policies, assigned permissions onto the network, and organized and monitored access to network resources on a share drive via Active Directory and experience on Windows Server 2008 IOS for 1000 users • Deployed teams of IT personnel that resolved computer and network issues by establishing, administering, organizing, and utilizing tools such as Remedy software - recognized by leadership with an Army Achievement Medal awarded for meritorious service Show less