Experience

CyraCom Language Solutions

• Senior Client Services Representative



Cyracom International

• Client Services Representative

  • Sep 2015 - Present

  Answer phone calls and transfer to request languagesAnswer questions about the services we providedTake commendations and complaints from customers, Investigate the reports and reply back withresolution emails

• Burmese Interpreter

  • Nov 2012 - Sep 2015

  Convert information from one spoken language into anotherTo have people hear the interpretation as if it were the originalCommunicate back and forth among the people who do not share a common language



Professional Court Interpreter

• Burmese Interpreter Onsite

  • Oct 2013 - Present

  Meet with the client(s) at the office or the house Listen carefully to conversations and provide interpretation Understands terminologies in the following industries: Medical, Finance, Insurance, Court and Law Excellent social skills – Ability to work with a wide range of people from various backgrounds, using superb customer service and communication skills Meet with the client(s) at the office or the house Listen carefully to conversations and provide interpretation Understands terminologies in the following industries: Medical, Finance, Insurance, Court and Law Excellent social skills – Ability to work with a wide range of people from various backgrounds, using superb customer service and communication skills



Able Card LLC

• Manager

  • May 2007 - Nov 2012

  Receive data files from customers and prepare for printing Produce data proofs for customer for review before final production Maintain production schedule Perform machinery maintenance Receive data files from customers and prepare for printing Produce data proofs for customer for review before final production Maintain production schedule Perform machinery maintenance



Banana Republic

• Sales and Cashier

  • Jun 2008 - Jun 2009

  Greet customers and provide assistance with clothing selection Maintain store inventory and displays according to company policies Assist customers at cash register Greet customers and provide assistance with clothing selection Maintain store inventory and displays according to company policies Assist customers at cash register