Experience

AccountantsWorld By IRIS

• United States
• Software Development
• 200 - 300 Employee

• Payroll Representative

  • Apr 2022 - Present



Intuit

• United States
• Software Development
• 700 & Above Employee

• Small Business Consultant

  • Oct 2021 - Present



ADP

• United States
• Human Resources Services
• 700 & Above Employee

• Payroll Solutions Specialist

  • Sep 2021 - Present

  As a Payroll solutions specialist it was my responsibility to partner with my clients and advise and manage their payrolls. The ability to create solutions and prioritize tasks was key to being successful in this roll. Meeting deadlines, critical thinking, and accuracy were skills I developed. My knowledge with payroll systems was increased and included systems such as WorkForce Now, SalesForce, Tax Entry Hub, SAP, CCI/MainFrame/HOD, Smart Compliance, and more. Knowledge with general ledgers, tax compliance laws, Time and attendance, Implementation, Benefits & HR were challenged daily. Excel importing and pivot table creation. The importance of communication between departments is essential for any business to be successful and efficient. Show less

• Payroll

  • Aug 2018 - Present

  I am a Payroll Support Representative for ADP. It is my job to answer phone calls from clients who have payroll questions or concerns. I will troubleshoot and solve their issue as best I can in a timely manner as payroll requires strict deadlines, prioritizing time is extremely important. These client issue are always changing and there is something to learn everyday which allows constant growth in my roll. I must be able to think quickly and be able to probe with questions to identify issues. I arrange meetings and times to call clients when needed and must be flexible and respectful of their time. It is my job to keep a positive outlook of the company for the client and leave them satisfied with our support. I have learned to be very adaptable in this position and create close relationships to clients. I have gained knowledge and experience in WorkForceNow, SalesForce, and Tax Entry Hub, for payroll. Show less



Insight Global

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Payroll Specialist

  • Aug 2018 - Feb 2019

  I am a Payroll Support Representative for ADP through an internship from insight global. It is my job to answer phone calls from clients who have payroll questions or concerns. I will try and solve their issue as best I can in a timely manner as payroll requires strict deadlines, prioritizing time is extremely important. These client issue are always changing and there is something to learn everyday which allows constant growth in my roll. I must be able to think quickly and be able to probe with questions to identify issues. I arrange meetings and times to call clients when needed and must be flexible and respectful of their time . It is my job to keep a positive outlook of the company for the client and leave them satisfied with our support. I have learned to be very adaptable in this position and create close relationships to clients. I have gained knowledge and experience in WorkForceNow for payroll. Show less



Mountaineer Boys & Girls Club

• West Virginia Morgantown

• Staff

  • Aug 2017 - May 2018

  As a staff member it is my job to ensure that all the kids are in a safe environment and are receiving fun and educational activities. I provide help with homework and any activities the children may need. It is important to make sure each child feels comfortable and has their own voice that is heard. Growing friendships is the most important to me between the children because these friendships can shape their future in positive ways as they grow up. Everyday is amazing and it is always a fun experience. Show less



Baker's Crust

• United States
• Restaurants
• 1 - 100 Employee

• Host

  • May 2017 - Aug 2017

  As host I was the first person people met when coming to eat. I greeted each guest warmly and made a strong first impression. I had to be aware of how busy the restaurant was and managing the distribution of customer seating. The more quickly and efficiently customers were seated, helped keep the restaurant full. My responsibilities also included clearing tables, stocking food, and helping waiters carry food to their tables. I was on my feet at all times and worked quickly to solve problems when they came up. Customer service and people skills are essential in the hospitality industry. Show less



The Marina at Marina Shores

• United States

• Dock Hand

  • Jun 2016 - Aug 2016

  I was responsible for keeping all boats coming in and out of the port in a safe manor. I directed boats into and out of the marina and insured the safety of all guests. I was in charge of pulling boats off the forklifts when they lowered them into the water and made sure people boarded their boats safely. I helped load supplies on board. This job also included other tasks such as maintaining the docks, helping in the kitchen, moving items and preparing for events at the Marina Yacht Club. I was responsible for keeping all boats coming in and out of the port in a safe manor. I directed boats into and out of the marina and insured the safety of all guests. I was in charge of pulling boats off the forklifts when they lowered them into the water and made sure people boarded their boats safely. I helped load supplies on board. This job also included other tasks such as maintaining the docks, helping in the kitchen, moving items and preparing for events at the Marina Yacht Club.



Taco Loco

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Host

  • Jun 2013 - Aug 2015

  As host I was the first person people met when coming to eat. I greeted each guest warmly and made a strong first impression. I had to be aware of how busy the restaurant was and managing the distribution of customer seating. The more quickly and efficiently customers were seated, helped keep the restaurant full. My responsibilities also included clearing tables, stocking food, and helping waiters carry food to their tables. I was on my feet at all times and worked quickly to solve problems when they came up. Customer service and people skills are essential in the hospitality industry. Show less



Hilton Garden Inn

• United States
• Hospitality
• 700 & Above Employee

• Pool Manager

  • Jun 2015 - Jul 2015

  The indoor and outdoor pools were my responsibility to maintain. I made sure the pools were stocked with the supplies needed for guests, kept the pool clean and in swimming condition. I also maintained the recreation room and made sure everything was in working order. Talking to guests was a large part of maintaining a reputation of hospitality at the hotel. Guests were made to feel welcomed and comfortable while on vacation. I became familiar with hotel management. The indoor and outdoor pools were my responsibility to maintain. I made sure the pools were stocked with the supplies needed for guests, kept the pool clean and in swimming condition. I also maintained the recreation room and made sure everything was in working order. Talking to guests was a large part of maintaining a reputation of hospitality at the hotel. Guests were made to feel welcomed and comfortable while on vacation. I became familiar with hotel management.