Experience

Bystronic Canada Ltd.
• Canada
• Machinery Manufacturing
• 1 - 100 Employee
• Field Service Technician

  • Apr 2022 - Present

IPG - Intertape Polymer Group
• United States
• Packaging and Containers Manufacturing
• 700 & Above Employee
• Field Service Specialist

  • Jan 2022 - Apr 2022


Brabender Technologie Inc.

• Canada
• Machinery Manufacturing
• 1 - 100 Employee

• Spare Parts coordinator

  • Oct 2020 - Nov 2021

  In this role, I was responsible for customer service and order entry. I would diagnose issues over the phone and I would perform quality assurance checks on fabricated parts. My main responsibility was to ensure that orders were properly entered, packed, and shipped. In this role, I was responsible for customer service and order entry. I would diagnose issues over the phone and I would perform quality assurance checks on fabricated parts. My main responsibility was to ensure that orders were properly entered, packed, and shipped.



Armstrong Monitoring Corporation

• Field Service Specialist

  • Oct 2019 - Oct 2020

  As a field service Tech I was responsible for inspection, calibration, and certification of the gas detection system. I am required to maintain my own vehicle in order to perform service in the city. I am requred to work independently and responsibly. Overall I am frontline for what is happening in the field and therefore am required to transmit information accurately by phone. This means I must have all information required for the engineers. As a field service Tech I was responsible for inspection, calibration, and certification of the gas detection system. I am required to maintain my own vehicle in order to perform service in the city. I am requred to work independently and responsibly. Overall I am frontline for what is happening in the field and therefore am required to transmit information accurately by phone. This means I must have all information required for the engineers.



HOMAG Canada Inc.

• Field Service Technician

  • Apr 2018 - Apr 2019

  When in this role I was responsible for answering service calls and completing work orders. I was required to complete reports for each work order detailing the work that was performed for the day. Generally, the performed tasks varied from electrical, mechanical, or software diagnostics and repairs and diagnostics. I was required to record serial numbers and ensure the parts ordered were the correct ones. When in this role I was responsible for answering service calls and completing work orders. I was required to complete reports for each work order detailing the work that was performed for the day. Generally, the performed tasks varied from electrical, mechanical, or software diagnostics and repairs and diagnostics. I was required to record serial numbers and ensure the parts ordered were the correct ones.



Paragon Security

• Canada
• Security and Investigations
• 700 & Above Employee

• Security Guard

  • Sep 2017 - Apr 2018

  At this position I was responsible to ensure the security of Humber hospital through the night. I monitored security cameras, directed lost pedestrians, and was an overall helpful human being. I was required to get physical in some instances, where security called for back up or effective communication skills failed. I was in charge of securing the psychiatric wards and ensuring the safety of the staff on that floor. I always resolved my issues with effective communication and pandering to the problem at hand. This job taught me ultimately about people and the types of problems that can afflict them. It also taught me to be patient and understanding to prospectives and points of view in order to produce a convincing response that calms situations instead of escalating them. (make an individual see reason or see it's not worth the fight)I received many compliments from coworkers thanking me for resolving ugly situations with strong communication techniques. Show less