Experience

Golden Valley Farm Supply

• United States
• Retail
• 1 - 100 Employee

• Business Relationship Manager

  • Mar 2023 - Present

  • Pursues opportunities to increase customer satisfaction and deepen client relationships; manages day-to-day client interactions; sets and manages expectations by ensuring clients achieve a clear understanding of deliverables, dependencies and risks. • Leads data collection to develop new strategies to improve customer relations and collaborates with senior executives to devise customer engagement strategies. • Implements new customer service strategies by training mid-level managers in new customer engagement techniques. • Manages a multi-million dollar portfolio of 300 customers, expects to grow portfolio by deepening existing relationships. • Controls and maintains margin in line with business plan for portfolio and conducts all pricing reviews (including pricing of new pieces of business and/or change requests) Show less



Flagship Solar

• United States
• Solar Electric Power Generation
• 1 - 100 Employee

• Solar Energy Consultant

  • Jul 2022 - Apr 2023

  • Able to generate leads and make customer connections at the door. • Self sufficient in generating own leads. • Experience in door to door sales. Make lasting relationships with clients. • Able to generate leads and make customer connections at the door. • Self sufficient in generating own leads. • Experience in door to door sales. Make lasting relationships with clients.



Studio Movie Grill

• United States
• Entertainment Providers
• 400 - 500 Employee

• Manager

  • Apr 2018 - May 2022

  • Helped established the first studio movie grill in Bakersfield. • Starting off as a server and moved my way up into management. • In charge of the bar department. Used to fast past environments. Handled up to 1500-2000 guests a day. • Helped established the first studio movie grill in Bakersfield. • Starting off as a server and moved my way up into management. • In charge of the bar department. Used to fast past environments. Handled up to 1500-2000 guests a day.



Starbucks

• United States
• Retail
• 700 & Above Employee

• Barista

  • Mar 2020 - Apr 2021



Varsity Contractor

• United States
• Facilities Services
• 1 - 100 Employee

• Supervisor

  • Jan 2011 - Dec 2019

  • Leading a team of driven energetic people that constantly strive for the best possible customer service while working cohesively as a team unit to build new business relationships. • Strived to provide a great presentation to our customers satisfaction. While also responsible for growing and maintaining a vast region of accounts from, Kern County, Fresno County, & San Luis Obispo County. • Began my career at Varsity Contractors as a janitor and through hard work and dedication moved up to a supervisor position. Also worked cohesively with the district manager when problems arose to help solve client issues and guarantee client satisfaction. Dealt with inventory alongside management. Show less