Experience

R-Zero

• United States
• Environmental Services
• 1 - 100 Employee

• Director of Solutions

  • May 2023 - Present

• Senior Solutions Engineer

  • Jul 2022 - May 2023

  - Day-to-day management of the Solutions Engineering team, including administrative and operational responsibilities and accountability- Develop comprehensive training plans for new hires to quickly ramp through core competencies and Professional Development training for existing team members.- Lead a team of engineers and technicians through the planning and execution of installation projects with varying TCV. - Lead and Support Strategic Initiatives involving: 1. Autonomous proposal generation 2. Autonomous installation3. Operational Planning Standardization4. Data Gathering- Identify the need for strategic GTM Products and delegate responsibility for designing and executing- Lead the feedback process to product and engineering about product enhancements that can address customer needs and provide additional value- Ensure key stakeholder relationships are upheld internally and externally to drive the SE team forward - Learn and publish best practices and reusable assets with the Solutions Engineering team to enhance the quality and efficiency of the team- Lead discovery and training on new technologies developed by R-Zero Show less

• Solutions Engineer

  • Mar 2022 - Jul 2022

  - Designing, implementing, and managing creative solutions to challenges associated with installing and operating R-Zero’s product suite in high value customer locations.- Cross function with the Product Development and Growth Operations teams to maintain tight communication regarding the function, design, and manufacturing of R-Zero’s products. - Provide insight into capturing customer requests from the field and integrating them into the design of R-Zero’s products. - Collaborate with Project Management, Customer Success, Sales and installation partners to be the face of the engineering team and leads conversations with those teams regarding customer needs.- Support installation projects, sustaining products and work directly with R-Zero field technicians to diagnose in-field reliability issues. - Continually update our products to be the best that they can be. Show less



AK Engraving Co. LLC

• United States
• Manufacturing
• 1 - 100 Employee

• Founder

  • Sep 2021 - May 2023

  Founder and Managing Member at AK Engraving Co. LLC We are a TX-based business focused on providing high-quality products that are engraved and/or cut with a 3D Laser Printer. Founder and Managing Member at AK Engraving Co. LLC We are a TX-based business focused on providing high-quality products that are engraved and/or cut with a 3D Laser Printer.



StrataGen Inc.

• United States
• Oil and Gas
• 1 - 100 Employee

• Solutions Engineer | Business Consultant

  • Feb 2020 - Apr 2022

  Technical Sales Consulting - Promote the sale of Fracpro software and training products to the energy industry - Listen to prospective and existing customers, document issues, develop solutions that are fit-for-purpose (relying on extensive field experience) - Identify unique customer challenges and issues. Propose possible solutions to challenges & issues. - Be accountable for gathering, cleaning, and loading data for clients or internal needs - Schedule and present products in person and remotely to perspective buyers. Conduct software demos. - Contact existing customers and present new functionality and features - Maintain a close relationship with key clients and provide excellent customer service - Outline comparisons with competitive products - Expand the use of Fracpro products in E&P operator community Product Testing - Applying extensive field experience, support the software development team by providing real world scenarios and feedback on usability, practicality, and value of existing and new software features - Input real-world test data for the FRACPRO software suite - Test software functionality, identify bugs or usability and work with the software team to remedy - Maintain expert-level knowledge of the FRACPRO software suite Marketing - Develop marketing collateral to promote products (provide website information, create presentations, blogs, user forums, and other media - Work with CARBO marketing team to effectively produce marketing material and campaigns - Review the FRACPRO web site for accuracy. Suggest improvements. - Monitor competitors websites to understand trends and features presented Support - Monitor incoming software calls & emails; determine the nature of customer calls & inquiries; resolve when applicable or escalate to the right person. Follow up with the customer to ensure inquiry has been resolved satisfactorily. - Test new versions for release and after release - Assist in maintaining Help documents used with products Show less



StrataGen Engineering

• DataSure Analytics Engineer

  • Feb 2019 - Feb 2020

  • Cleanse drilling, frac, and completions data• Utilize various BI software as to provide insights into client data• Audit post-job performance and field performance/efficiency

• Frac/Completions Advisor

  • Jun 2018 - Feb 2020

  • Advise onsite during hydraulic fracturing operations• Intelligent fracture design and treatment decisions in real-time• Detailed tracking of chemical and materials inventory throughout the job• Pre-stimulation audits of service companies, equipment, material and fluids• Complete service from pre-job evaluation to post-stimulation reporting and evaluation• Optimize fracture execution, while avoiding any costly delays



Halliburton

• United States
• Oil and Gas
• 700 & Above Employee

• Technical Professional

  • Apr 2018 - May 2018

• Associate Technical Professional

  • Jun 2017 - Apr 2018



Hampton

• United States
• Hospitality
• 700 & Above Employee

• Manager on Duty

  • Jan 2015 - Apr 2017

  •Strategically coordinate and execute logistics of a multimillion dollar property•Ensure that all departments run smoothly day-to-day•Provide exceptional customer service to our clients •Great at adapting to various requests and changing needs of our clients•Comply with health & safety regulations•Familiar with emergency management procedures to ensure client, employee and property safety

• Manager

  • Jan 2015 - Apr 2017

  Actively managed a multimillion dollar property, including meeting and exceeding sales goals while challenging the staff to do the same, coordinating logistics of hotel staff, understanding and relating to the need of every client, ensured customer experience was above expectations, as well as booking groups at all levels of complexity.



Energy Transfer

• Oil and Gas
• 700 & Above Employee

• Engineering Intern

  • May 2016 - Aug 2016

  • Use simulation software to establish a standard for various sizes of glycol contactors • Size a variety of production vessels and process equipment including: - Slug catchers - Separators (2 and 3 phase) - Relief Valves - Air Coolers - Glycol Contactors - Glycol Reboiler still columns • Complete economic analysis of projects • Create data sheets to for glycol contactors • Observe FAT (Factory Acceptance Tests) for Completed equipment • Observe operations at fractionation, import/export, and cryogenic facilities • Material reconciliation for projects Show less



Bertrand at Mister A's

• United States
• Restaurants
• 1 - 100 Employee

• Busser, Food Runner, Bar-Back

  • Oct 2011 - Dec 2015

  High-paced environment where I learned how to bring value to the business by providing over-the-top customer service and constantly exceeding clients expectations by paying attention to detail. High-paced environment where I learned how to bring value to the business by providing over-the-top customer service and constantly exceeding clients expectations by paying attention to detail.



Azure Midstream

• United States
• Oil and Gas
• 1 - 100 Employee

• Operations Intern

  • May 2015 - Aug 2015

  Locate pipeline in order to ensure asset protection from residential development Aid in the installation of isolation unions and insulating flange kits in order to ensure cathodic protection on our existing assets Take part in launching, tracking and receiving of pigs as a means of cleaning the pipelines, batch transportation, prevention of solid accumulation and corrosion Sit in on construction bid meetings for both well connects and compressor stations where a project was pitched to various prospective contractors Perform daily compressor and engine checks such as: checking the suction and fuel gauge pressure, engine and compressor oil pressures, as well as checking the compressor valve temperatures to look for any inconsistencies between each pair of suction and discharge valves respectively Perform preventative maintenance on compressor stations including the following: replace compressor and engine oil and air filters, ensure turbo fan is working properly, run the valve lash and adjust as needed for each intake and exhaust engine valves, grease bearings as needed Determine the levels of oil and water in tanks using clearcut and a descending measuring tape Note the previous day's volume of gas moving through meter stations both on our end and at change of custody Show less



Laser Midstream Company, L.L.C. "Laser 2"

• Field Intern

  • Jun 2010 - Aug 2010

  Assigned to a crew traveling around Texas doing cleanup and maintenance on surface sites including but not limited to: painting pipelines, mowing grass and cutting down trees. Used mapping software to locate assets. Assigned to a crew traveling around Texas doing cleanup and maintenance on surface sites including but not limited to: painting pipelines, mowing grass and cutting down trees. Used mapping software to locate assets.