Experience

Lucid Lane Inc.

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• National Director of Operations and Admissions

  • Sep 2021 - Present

  Lucid Lane provides a comprehensive telehealth solution for pain, mental health, and substance use to help people live a better and healthier life. Our mission at Lucid Lane is to be embedded in clinical pathways in collaboration with hospitals, surgeons, and doctors to treat patients who need help with acute and chronic pain management and co-occurring mental health and substance use (opioid, benzo, and alcohol) issues. Lucid Lane solution consists of dedicated licensed therapists providing mind-body individualized therapy, medication tapering planning, and medication-assisted treatment in over 35 states. In addition, our patients can join virtual video-based support groups moderated by our counselors. We also offer 24/7 In-the-Moment chat and daily messaging support. We continuously monitor our patients for pain, mental health, emotional well-being, quality of life, and functioning and raise alerts in real-time to provide help proactively when you need it as well as personalize the treatment plan to serve the evolving needs of our patients. We have clinical outcomes metrics demonstrating the efficacy of our program that we can share with you. Show less



Behavioral Health & Psychiatric Services

• United States
• Medical Practices

• Chief Operating Officer

  • Jan 2018 - Oct 2020

• Executive Director

  • Aug 2015 - Jan 2018

  A 66-bed behavioral health inpatient residential treatment facility that provides long-term intensive and mental health treatment to adolescents who suffer from conditions which include Depression, Bipolar Disorder, Abuse and Neglect, Asperger’s Syndrome, PTSD, Schizophrenia, and other behavioral and mental health disorders. Responsible for the overall administration, operation, and management at 2 Psychiatric Residential Treatment Facilities in Texas.  Provided direct supervision and oversight of all residential staff supervisors, therapist, phlebotomist, administrators, nurses, case managers, human resources, business office, clinical support, administrative, clerical and facilities staff. Provided monitoring of daily facility census to ensure daily and monthly financial goals are achieved. Reviewed monthly Profit and Loss statements to ensure company is financially profitable. Responsible for managing all financial budgets and funding contracts to ensure proper, adequate, and timely billing and reimbursements. Additionally, responsible for overseeing all discrepancy billing activities to ensure proper payments. Responsible for managing a 7million annual budget of all programs and services. Provided highly visible, whole-house administrative presence for the facility to resolve ongoing and/or difficult operational issues between departments, clinicians, staff, and ancillary services as needed. Responsible for crisis leadership relative to facility and clinical operations. Collaborated with key senior management, including executive leaders, nursing, legal, facilities, and other critical personnel to ensure that all decisions are made with the knowledge and support of senior level managers and board of directors. Collaborated with the interdisciplinary treatment team, admissions, case management, nursing, psychiatry, and clinical services to ensure all residents treatment goals are being met. Show less



Arrow Child & Family Ministries

• Non-profit Organizations
• 200 - 300 Employee

• Residential Treatment Facility Administrator

  • Jan 2011 - Aug 2015

  A 22-bed behavioral health residential treatment facility that provides 24 - hour, short-term and long-term mental health, emergency care and clinical services to adolescents who suffer from conditions which include Depression, Bipolar Disorder, Abuse and Neglect, Asperger’s Syndrome, PTSD, Schizophrenia, ADD and other behavioral and mental health disorders.  Responsible for the overall administration, operation, and management of the emergency shelter.  Responsible for managing an $ 800,000 annual program budget.  Review monthly profit and loss statements to ensure company is financially profitable.  Responsible for managing all funding contracts to ensure proper, adequate, and timely billing.  Coordinated with human resources department to ensure departmental compliance with all human resources related policies and procedures; while ensuring all necessary training are completed in a timely manner to ensure compliance with Texas Department of Family and Protective Services.  Responsible for overseeing the administration of all programs and services.  Responsible for building professional relationships along with collaborating with internal as well as external partners and other community organizations, while promoting exposure of program services.  Responsible for monitoring performance outcomes and reporting results to the Vice President of Texas.  Consistently achieved 95-100% compliance during TDFPS monitoring inspections and contract audits.  Prepared and submit monthly and quarterly program reports to the Vice President of Texas Programs. Show less



DePelchin Children's Center

• United States
• Individual and Family Services
• 100 - 200 Employee

• Program Manager

  • Jan 2008 - Jan 2011

  Responsible for providing effective administration and management for all residential treatment programs in order to provide quality mental and behavioral health to adolescents and their families, including efficient data collection , budget management, quality improvement and utilization review processes that enhance residential program operations.  Responsible for managing a psychiatric inpatient residential treatment facility, that provides 24 hour short/long term treatment to girls and boys that range in age from 12-17 years.  Responsible for overseeing the overall operations and management of the residential treatment program; assuring high standards of professional practice and quality service are delivered to all residents in care.  Directly supervise program coordinators, supervisors, interns, and direct care staff to ensure that program goals and services are implemented.  Consistently achieved 95-100% compliance during TDFPS and YFT audits and monitoring inspections.  Responsible for participating in weekly multi-interdisciplinary treatment team staffing where client’s behaviors and program progress are discussed.  Ensure that all clients are successfully discharged and placed in a less restrictive environment once their Level of Care dropped to moderate.  Conduct weekly supervisor meetings to ensure that all supervisors are kept informed on all program goals and to ensure that all program outcomes are achieved.  Responsible for managing the overall implementation of all programs and services at the facility.  Responsible for building professional relationships along with collaborating with internal as well as external partners and other community organizations.  Addressed corrective action plans when deficiencies are identified within the facility and departments.  Review and update policies and procedures as changes are made to programs and services. Show less



Donald R. Watkins Memorial Foundation

• Executive Director / Director of HIV Prevention Programs & Services

  • Dec 2002 - Nov 2007

  An HIV/AIDS prevention clinic that specializes in primary medical care, HIV/AIDS medical treatment, prevention, case management and HIV/AIDS testing: while serving the uninsured and underserved communities.  Managed the day-to-day clinic operations, 2.5 million dollars in CDC HIV prevention grants, programs, and services, including but not limited to Prevention Case Management, HIV Counseling and Testing and Health Education and Risk Reduction.  Ensured that patients who were homeless and underinsured received adequate HIV services.  Responsible for direct supervision of all departmental personnel, all program managers, nurses, phlebotomist, coordinators, supervisors, case managers, MCOT, support, volunteer, administrative, prevention and information technology staff, while ensuring that all federal programs were operated within established guidelines.  Worked closely with the Chief Operations Officer to provide input, direction, and solutions to problems as they arise.  Responsible for managing facility resources and staff in compliance with clinic policies and procedures.  Responsible for ensuring that the clinic is running smoothly and has optimal patient flow.  Participate in the interviewing, hiring, orientation, and training of new personnel for the clinic and oversee their continual performance and professional growth plan.  Managed the daily scheduling and staffing of the clinic.  Responsible for reviewing monthly profit and loss statements along with all complete financial reports.  To attract customers to the clinic, I was responsible for meeting weekly with marketing to review and approve all marketing campaigns. Show less



Southwest Key Programs

• Non-profit Organizations
• 700 & Above Employee

• Director of Intensive Surveillance & Supervision Programs

  • Sep 2001 - Dec 2002

  A 55-bed behavioral health inpatient residential treatment facility that provides long-term intensive treatment to children and adolescents who suffer from conditions which include Depression, Bipolar Disorder, Abuse and Neglect, Asperger’s Syndrome, PTSD, ADD, Schizophrenia, and other behavioral and mental health problems.  Responsible for directing, coordinating, supervising, and managing all day-to-day operations at the Southwest Key Houston Intensive Supervision Surveillance office.  Responsible for managing annual program budget and financials.  Managed 22 employees who were responsible for meeting all program goals and objectives, while ensuring that all program deadlines were consistently met.  Provide monitoring of daily facility census to ensure monthly financial goals are met. Show less



City of Houston

• United States
• Government Administration
• 700 & Above Employee

• Program Manager - Bureau of Communicable Diseases

  • May 1998 - Nov 2000

  The City of Houston Health Department, where the goal is to provide leadership in the promotion and protection of the health and social well-being of the Houston community through advocacy, education, and community-based health services.  Responsible for marketing all HIV prevention programs and services to hospitals, clinics and other community-based organizations in the Houston, Texas area.  As a certified phlebotomist, I was responsible for conducting HIV testing to at-risk populations using OraSure test kits and using needle sticks – butterfly and straight needles.  Conduct HIV/STI educational presentations targeting populations at-risk for infection.  Conduct health education, training, workshops, and health promotion programming including health literacy & empowerment, recovery, and resiliency information to communities at-risk.  Apply appropriate behavioral theories and evidence-based models to plan, organize, implement, and evaluate community engagement, health education and health promotion programing in community – based settings to increase HIV testing in at-risk communities.  Establish and maintain close working relationships with internal staff, community-based private sector organizations to coordinate and perform appropriate health promotion activities.  Performed data entry, data collection and data management activities, while preparing reports and participating in qualitative research, quality assurance and quality improvement activities. Show less