Experience

Transformations Treatment Center

• United States
• Mental Health Care
• 1 - 100 Employee

• Behavioral Health Technician

  • Jul 2017 - Present



Sutherland

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Sales Representative

  • Jul 2006 - Feb 2016

  I have more than 10 years of progressive experience in the Customer Service/Sales field. My professional history includes positions such as Customer Service/Sales Representative at Sutherland (AT&T and Microsoft Store) as well as Customer Service/Sales Representative at Sutherland (Technical Support). My experience as a sales and customer support representative contributes to the qualifications you are seeking. I took great pride in establishing rapport with our customers in order to acquire information pertaining to their needs. Through probing and asking the appropriate questions, I was regularly able to make solid and accurate recommendations on which product or service best fits their needs. I have received extensive training and received passing grades in on-line examinations resulting in completion of customer service and sales training programs. Management typically relied on our ability to manage customer concerns while displaying professionalism, ownership, and leadership, ultimately resulting in complete customer satisfaction