Anthony Nguyen
Quality Assurance Manager at Aqua America- Claim this Profile
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English Native or bilingual proficiency
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Vietnamese -
Topline Score
Bio
Credentials
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COMMONWEALTH OF PA FOOD EMPLOYEE
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ENGINEER IN TRAINING
The Pennsylvania State Registration Board for Professional Engineers, Land Surveyors and Geologists -
FIRST AID/CPR
RED CROSS -
SERVSAFE
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Experience
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Aqua
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United States
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Utilities
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100 - 200 Employee
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Quality Assurance Manager
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Dec 2019 - Present
• Oversees the Quality Assurance program which includes writing/updating of Standard Operating Procedures, document control of QA records/personnel training records, conducting Root Cause Analysis Investigations/Corrective Actions, conducting internal audits, preparing audit response reports• Oversees Sample Receiving/Logistics and assist with daily lab operations• Oversees LIMS and lab automation projects/development• Oversees QA Chemist, Environmental Compliance Specialist, and Sample Custody Specialist and fosters an environment of teamwork, accountability, and productivity• Manages routine compliance and operational sample workloads and scheduling• Manages/Coordinates DW compliance monitoring and reporting for over 120 water systems in Pennsylvania• Maintain lab accreditations in 5 states and lead the lab with external on-site/virtual assessments with regulators• Manage Lab Proficiency Testing program• Assists with Environmental Compliance/Regulatory issues. Works with compliance team on new regulation implementation, Consumer Confidence Reports, Public Notices, 1-hr lab notifications, resolving violations, and other compliance related items• Provides technical support and customer service to internal/external clients• Maintains strong working knowledge of Lab and DW/WW regulations such as PA CH252/CH109/CH92A, CFR Part 141/136, EPA SDWA/CWA/NPDES• Assists with communications to regulatory agencies• Maintains strong working knowledge of analytical methods and new technologies• Develops Lab Metrics and KPIs to assess performance and productivity• Trains staff on Lab QA/QC, Lab Accreditation, Environmental Compliance, LIMS
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Systems Administrator (LIMS)/Reporting Coordinator
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Jun 2013 - Dec 2019
• Manage Laboratory Information Management System (LIMS)• Ensure compliance with PA CH 252 lab accreditation and PA CH 109 Drinking Water regulations• Compliance reporting for Drinking Water/Wastewater operations• Manage laboratory sampling projects• Develop front-end/back-end databases using MS Access/VBA• Develop SQL queries/views/stored procedures• Develop complex reports using Crystal Reports/MS Access/SSRS for Laboratory/Drinking Water/Wastewater operations• Develop LIMS automation tools/Scripts/laboratory instrument interfaces• Maintain Laboratory hardware• Troubleshoot Laboratory Software/Hardware issues• Assist with compliance sample scheduling• Assist with Lab QA/QC - maintain and track MDLs/SOPs/DOCs/Proficiency Testing Results
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ALS
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Australia
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International Trade and Development
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700 & Above Employee
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QA Officer/Compliance Reporting Officer
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Sep 2005 - Jun 2013
QA Officer • Ensured compliance to PA Chapter 252, DOD QSM, NELAC, lab accreditation regulations• Assisted with Internal/External laboratory audits• Write/maintain Standard Operating Procedures• Resolved external client complaints through root cause analysis• Data validation of analytical data packages/reports per EPA Methods/CLP guidance, and DOD Quality Systems Manual• Assisted/prepared laboratory to comply with new Environmental State/Federal regulations/rules and methods• Managed analytical control charts, method detection limits• Calibrated monthly and quarterly Laboratory/Field Thermometers• Developed Spill Kit Inventory and Electronic MSDS system• Developed/managed Chemical Inventory program• Performed Safety Inspections as Member of Health and Safety Committee• Performed Lab analyses including Wet Chemistry and sample extraction methods for Organic Prep Department (BNAs, Sonication)Compliance Reporting Officer• Managed state/federal electronic compliance reporting for state/federal programs (NJ/NY PWTA, PA/NJ/MD/TX/IL/VA/MN SDWA, • Managed and produce client EDDs (Electronic Data Deliverables)• Developed Custom EDDs/Spreadsheets using LIMS tools and Visual Basic for Applications (VBA)• Produced and reviewed Laboratory Data Deliverables and custom client reports• Provided customer service and technical support to clients in response to laboratory data inquiries• Reviewed QA Project Plans, Contract Bids/Proposals, Sampling and Analysis Plans, and Statement of Works to ensure data deliverable compliance• Maintain knowledge of Lab and Water State/Federal Regulations and accreditations (PA/NY/NJ, DOD, NELAC, A2LA, EPA)• Diagnosed and resolve LIMS (Laboratory Information Management System) and IT related issues• Developed lab automation tools• Assisted with sales/marketing projects
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Pennsylvania Department of Transportation (PennDOT)
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United States
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Truck Transportation
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700 & Above Employee
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Engineering, Science, and Technology Intern
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May 2005 - Sep 2005
• Assisted management with highway/bridge projects• Worked with pavement condition and performance data.• Performed statistical analysis and provided input on the interpretation of the data. • Provided custom reports and statistics using Microsoft Excel, Powerpoint, Access &, Word and SAS database queries• Designed User Interface for Quality Assurance Database in MS ACCESS • Assisted management with highway/bridge projects• Worked with pavement condition and performance data.• Performed statistical analysis and provided input on the interpretation of the data. • Provided custom reports and statistics using Microsoft Excel, Powerpoint, Access &, Word and SAS database queries• Designed User Interface for Quality Assurance Database in MS ACCESS
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Education
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2000 - 2006
Penn State University
Bachelor's degree, Environmental Engineering -
1996 - 2000
Cumberland Valley High School
Community
