Experience

The Lifetime Value Co.

• United States
• Technology, Information and Internet
• 100 - 200 Employee

• Senior Business Analyst

  • Jul 2022 - Present

  San Francisco Bay Area



Atlas

• United States
• Financial Services
• 1 - 100 Employee

• Lead Fraud Analyst

  • Mar 2021 - Jul 2022

  San Francisco Bay Area Point offers a digital bank account with debit and/or charge card with generous benefits and rewards As Point’s first Risk Analyst, this role requires full ownership of the fraud, compliance and KYC sectors. Main responsibilities include: -Building processes to monitor, detect, and prevent various types of fraudulent activity. These processes include building dashboards using SQL, transaction and account activity monitoring, and creating rules to automatically disable accounts… Show more Point offers a digital bank account with debit and/or charge card with generous benefits and rewards As Point’s first Risk Analyst, this role requires full ownership of the fraud, compliance and KYC sectors. Main responsibilities include: -Building processes to monitor, detect, and prevent various types of fraudulent activity. These processes include building dashboards using SQL, transaction and account activity monitoring, and creating rules to automatically disable accounts when suspicious activity occurs. -Account suspension and customer outreach to request verification details - including creating all suspension communication templates for company analysts in Zendesk. -Recurring fraud and risk metric ownership to track levels of loss, fraud, false positive rates and chargebacks. -KYC manual review screening for applicants to assess for risk and match against available data sources. -Helped scale and train the greater risk team, including 3 analysts and Head of Fraud -Collaboration with Support, Engineering and Business Operation teams to assist in Ad Hoc requests such as: Regulatory requests, subpoenas, OCC complaints, and Hold Harmless requests. Show less



Klarna

• Sweden
• Software Development
• 700 & Above Employee

• Analyst

  • Apr 2020 - Feb 2021

  At my position as an Analyst at Klarna I: Optimize and monitor an internal fraud policy to proactively prevent fraud from entering our system. Using SQL and Analysis software, I monitor real time orders and identify high risk card transactions with a focus on the US and EU markets. Maintain fraud analysis models to improve efficiency and effectiveness of company systems. Determine existing fraud trends by analyzing accounts and transaction patterns. Identify system improvements… Show more At my position as an Analyst at Klarna I: Optimize and monitor an internal fraud policy to proactively prevent fraud from entering our system. Using SQL and Analysis software, I monitor real time orders and identify high risk card transactions with a focus on the US and EU markets. Maintain fraud analysis models to improve efficiency and effectiveness of company systems. Determine existing fraud trends by analyzing accounts and transaction patterns. Identify system improvements to prevent fraudulent activities. Ownership of product key performance indicators to assess whether changes imply potential fraud attacks.

• Fraud Specialist

  • Jan 2019 - Apr 2020

  Stockholm, Sweden Identify and analyze fraudulent behavior in various markets. Using the programming language SQL, I write scripts, find undetected fraud and improve rules in the policy to identify potentially fraudulent orders. Main responsibilities include analyzing patterns to update fraud rules, reviewing and making decisions on potentially fraudulent orders in the UK and continental countries, writing monthly team newsletter and responding to tips from merchants and internal teams regarding fraudulent… Show more Identify and analyze fraudulent behavior in various markets. Using the programming language SQL, I write scripts, find undetected fraud and improve rules in the policy to identify potentially fraudulent orders. Main responsibilities include analyzing patterns to update fraud rules, reviewing and making decisions on potentially fraudulent orders in the UK and continental countries, writing monthly team newsletter and responding to tips from merchants and internal teams regarding fraudulent orders and patterns.



Pickles

• Inventory Manager

  • Jan 2018 - Sep 2018

  Santa Barbara, California Area Voted top 100 Places to eat in 2017 on Yelp. Inventory Manager duties included ordering and keeping track of supplies on a weekly basis, reaching out to product vendors, and ensuring a proper level of supplies were on hand.



Santa Barbara Fiduciary

• Client Services Administrative Assistant

  • Nov 2017 - Jan 2018

  Santa Barbara, California Area Supported team with scanning, filing, organization, maintaining supplies, errands, scheduling, data entry, information management, and other general recurring duties. Essential work skills include: self-motivation with excellent organizational skills and attention to detail.



ROBERT YOUNG CONSULTING LTD

• Business Consultant Assistant

  • Aug 2017 - Nov 2017

  Santa Barbara, California Area Assist business consultant with day to day operations to keep business running smoothly. Responsibilities include holding meetings, preparing reports, monitoring sales, social media management, and blog writing.



VOLCOM

• United States
• Retail Apparel and Fashion
• 500 - 600 Employee

• Manager

  • Jul 2014 - Jun 2017

  Santa Barbara, California Area This company is a modern lifestyle brand that provides high-end surf, skate and snowboard inspired apparel. Manager of a team who is knowledgeable of products, for men, women, and children. Store manager duties includes merchandising, delegating tasks, reading reports, customer service, problem solving, inventory monitoring and cash handling.