Anthony Mangiola
Operations Manager at IT Insights of Rochester- Claim this Profile
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A Little Spanish -
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Bio
Credentials
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Cybersecurity Fundamentals for Engineers
ConnectWiseJul, 2020- Sep, 2024 -
Datto Certified Advanced Technician
Datto, Inc.Mar, 2016- Sep, 2024 -
HIPAA Security for IT Professional
hipaatraining.comDec, 2017- Sep, 2024
Experience
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IT Insights of Rochester
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Operations Manager
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Sep 2023 - Present
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Senior Technical Account Manager
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May 2021 - Sep 2023
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Account Manager
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Jan 2018 - May 2021
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Technical Support Engineer
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Oct 2015 - May 2021
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General Motors
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United States
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Motor Vehicle Manufacturing
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700 & Above Employee
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IT Operations Engineer
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Jun 2014 - Oct 2015
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Bausch + Lomb
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Pharmaceutical Manufacturing
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1 - 100 Employee
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IT Intern
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Jun 2010 - Jan 2013
Paid Internship (summer and winter breaks) • Converted outdated corporate document management system to SharePoint, working independently with user community to organize documents for each department. • Created new intranet website for purchasing department, which integrated BOM system. • Provided desk side support and configured new laptops for employee distribution. • Configured iPhones and iPads on mobile device management system to ensure compliance with security policies. • Managed distribution, installation, and troubleshooting of personal videophones in multiple countries. • Created several 2-minute instructional videos, posted to corporate Intranet for use by employees. Show less
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Education
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2009 - 2013
Canisius College
Bachelor of Science (BS), Management Information Systems, General -
2005 - 2009
Aquinas Institute of Rochester
Graduated with Honors
Community
