Experience

Kinnarps UK

• Architecture and Planning
• 1 - 100 Employee

• Junior Account Manager

  • Dec 2022 - Present



Step Labs || Web Development Agency

• United Kingdom
• Technology, Information and Internet
• 1 - 100 Employee

• Fractional Head of Sales

  • Jun 2022 - Dec 2022

  Step Labs is a design-driven development agency based in London.We build world class landing pages & e-commerce sites.Aiding companies & the most ambitious entrepreneurs globally.Check out our site yourself: www.steplabs.xyz📬 Email: anthony@steplabs.xyz to find out more! Step Labs is a design-driven development agency based in London.We build world class landing pages & e-commerce sites.Aiding companies & the most ambitious entrepreneurs globally.Check out our site yourself: www.steplabs.xyz📬 Email: anthony@steplabs.xyz to find out more!



Tsunami Axis

• United Kingdom
• Furniture
• 1 - 100 Employee

• Business Development Executive

  • Mar 2022 - Sep 2022



The Blue Rooms Ltd

• Photography
• 1 - 100 Employee

• Telesales Executive

  • Dec 2021 - Mar 2022

  Supported with booking appointments for prospects, securing 5-10 bookings per day.Adhering to strict timekeeping at all times, making up to 300 outbound calls a dayInitiated contact with new customers and prospects to establish needs and qualify potential models to progress sales process.Able to bill over £17,000 of sales for the company, within my first month. Maintained detailed, accurate records of liaison with prospects and active clients to maintain quality compliance.Effectively managed business pipelines through rapport building and organisation, recording details in CRM to enable lead nurturing.Far surpassing expectation with no turnover target for the first three months yet reaching targets of established seniors



National Gas

• Account Manager

  • May 2021 - Dec 2021

  Communicating with potential clients, creating rapport with brokers and energy consultants to work together, establishing relationships - handling broker relations (after sales), observing the marketUnderstanding contracts such as TPI's (third party intermediaries), learning a wide range of energy knowledge, managing to gained experience in many different aspects of sales and customer serviceUse of software such as CRM (Customer Relationship Management) systems Joined the industry at an extremely volatile time - with the energy crisis allowed me to learn a wide range of interchangeable skills in different departments dealing with credit control, customer service and sales gaining valuable skills.



Royal Mail

• United Kingdom
• Freight and Package Transportation
• 700 & Above Employee

• Sortation Associate

  • Oct 2020 - May 2021

  Working within the royal mail sorting office based in Yate, North Bristol. Organising parcels into different postcode sections and moving mail carefully about the warehouse, helping delivery trucks to arrive and unload safely and efficiently. Joined during the Covid lockdown as a key-worker helping the UK receive their post at such a critical time for communication. Working as a close team, to ensure that the workload is spread out among colleagues ensuring no one is struggling.Delegating work to other sections when support is needed.



Vodafone

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Sales Associate

  • Jun 2019 - Oct 2020

  • Reaching KPI’s to ensure my team reaches all targets set out by managers within strict deadlines through well-delivered communication creating rapport with customers to meet their every need.• Consistently pushing myself to learn new aspects of not only my role but also my peers, to engage in a quick proactive learning style!• Arriving early to work to give myself time to prepare for the day ahead making the shop floor a welcoming environment for the first customers of the day.• Consistently out performing other senior sales delegates that had been with the company for years before I joined, allow me to progress quickly from PAYG sales to contract sales and then smash the already 'increased' target that was to reflect my skill compared to the baseline expectations.