Anthony Jordan
Training & eVA Administrator (Fiscal/Administrative Unit) at Virginia Department of Rehabilitative Services- Claim this Profile
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Bio
Dayna Kinner
I worked with Tony at GE Financial and he was a huge asset to the team. He brought a great background to the company and shared his knowledge with team members. Tony was integral in training the LTC Sales Force on our many systems and was also integral in providing "train the trainer" sessions for those of us who also began training our sales agents. Tony is the type of associate you can go to with a question and if he doesn't have the answer will find out who does. He takes initiative to get the job done and would be an asset to any company he is a part of!
Tom Gardner
Tony’s work has always been exemplary in every way. His support and attention to detail is and always has been unprecedented. Never on any occasion did he take on a project and not see it though. Even if the end result was to shelve the task and move in another direction. Whatever made the most sense and was best for the company. He truly works like an entrepreneur in a corporate environment. If you want the job done right, on time and on budget Tony is your man.
Dayna Kinner
I worked with Tony at GE Financial and he was a huge asset to the team. He brought a great background to the company and shared his knowledge with team members. Tony was integral in training the LTC Sales Force on our many systems and was also integral in providing "train the trainer" sessions for those of us who also began training our sales agents. Tony is the type of associate you can go to with a question and if he doesn't have the answer will find out who does. He takes initiative to get the job done and would be an asset to any company he is a part of!
Tom Gardner
Tony’s work has always been exemplary in every way. His support and attention to detail is and always has been unprecedented. Never on any occasion did he take on a project and not see it though. Even if the end result was to shelve the task and move in another direction. Whatever made the most sense and was best for the company. He truly works like an entrepreneur in a corporate environment. If you want the job done right, on time and on budget Tony is your man.
Dayna Kinner
I worked with Tony at GE Financial and he was a huge asset to the team. He brought a great background to the company and shared his knowledge with team members. Tony was integral in training the LTC Sales Force on our many systems and was also integral in providing "train the trainer" sessions for those of us who also began training our sales agents. Tony is the type of associate you can go to with a question and if he doesn't have the answer will find out who does. He takes initiative to get the job done and would be an asset to any company he is a part of!
Tom Gardner
Tony’s work has always been exemplary in every way. His support and attention to detail is and always has been unprecedented. Never on any occasion did he take on a project and not see it though. Even if the end result was to shelve the task and move in another direction. Whatever made the most sense and was best for the company. He truly works like an entrepreneur in a corporate environment. If you want the job done right, on time and on budget Tony is your man.
Dayna Kinner
I worked with Tony at GE Financial and he was a huge asset to the team. He brought a great background to the company and shared his knowledge with team members. Tony was integral in training the LTC Sales Force on our many systems and was also integral in providing "train the trainer" sessions for those of us who also began training our sales agents. Tony is the type of associate you can go to with a question and if he doesn't have the answer will find out who does. He takes initiative to get the job done and would be an asset to any company he is a part of!
Tom Gardner
Tony’s work has always been exemplary in every way. His support and attention to detail is and always has been unprecedented. Never on any occasion did he take on a project and not see it though. Even if the end result was to shelve the task and move in another direction. Whatever made the most sense and was best for the company. He truly works like an entrepreneur in a corporate environment. If you want the job done right, on time and on budget Tony is your man.
Experience
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Virginia Department of Rehabilitative Services
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United States
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Government Relations Services
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1 - 100 Employee
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Training & eVA Administrator (Fiscal/Administrative Unit)
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Sep 2006 - Present
Develop and conduct fiscal training programs and plans for 1000+ state employees: • Training Leader for Fiscal Unit. Developed training plan for 60+ members of Fiscal Unit for external and internal training. Developed training plan to present Fiscal topics to 1000+ employees of agency. Develop and conduct training on numerous applications and programs for the agency including budget process, Small Purchase Charge Card, access & format of Intranet reports, and Microsoft Office. Led training team of ten people for new financial system rollout. • Trained 60+ employees across state agencies to use Reporting features in new statewide financial management system, Cardinal (PeopleSoft Enterprise v. 9.1 AP/AR & GL). Awarded “Acknowledgment of Extraordinary Contribution” by Project Leader. • Develop, compile, edit, and distribute weekly Fiscal Division newsletter to over 1000 agency employees. The newsletter trains employees and markets agency & state programs. • • Administer the eVA Procurement application for six agencies • Manager of the Program Administrator, and Backup Program Administrator, of the SPCC and Travel Card program for five state agencies that oversees staff training and account maintenance of 350+ charge cardholders generating $5.7 million in yearly purchases. • Collaborate with IS team on Fiscal Services intranet site redesign and updates. o Intranet site consists of 20+ individual pages with custom content and links to other agency sites and web pages. • Awarded “Acknowledgment of Extraordinary Contribution” to the Fiscal Unit by supervisors for 2017. Show less
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Lead Technology Specialist, (Career Marketing)
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May 2003 - Sep 2006
Business Manager of Siebel CRM database containing more than 6 million sales leads to support marketing and IT stakeholders.• Prioritized business goals and coordinated with Siebel IT team to create or change operating procedures and improve lead quality.• Made significant improvements to, promoted, and marketed agent Customer Relationship Management (CRM) application that resulted in double-digit increase in percentage of agents satisfied with performance and ease of use.• Trained and provided ongoing support for sales force of more than 1300 agents.o Developed written and digital training collateral for sales staff.• Initiated and coordinated first ever data refresh of sales leads resulting in greater lead quality with more than 1.8 million data updates to leads. Show less
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Sales Support Associate, (Regional Support Center)
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Jun 2001 - May 2003
Provided administrative support to Regional Sales Managers and more than 100 agents.• Provided software training for regional office staff and agents.• Administered ongoing technical support for software installations and computer maintenance issues.• Refined and managed lead distribution system increasing lead efficiency and cutting time to distribute leads in half.• Developed excellent rapport with agents and key internal stakeholders as the “go to” person for all immediate issues.• Increased productivity by providing process improvement ideas for licensing new agents, training and regional contests. Show less
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Dun & Bradstreet
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United States
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Information Services
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700 & Above Employee
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Validation Specialist, (Global Resolution Services)
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Oct 1999 - Oct 2000
Selected by management to develop and deliver new training program for the certification of all analysts in digital certificate procedures.• Primary point of contact for business partner for daily operations of Validation team.• Maintained quality control of team’s digital certificate issuance.• Team liaison with technical support for configuration of smart cards/readers and for resolution of PC related issues.
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Database Analyst (Personal Investigations/Information Quality) (as Kelly Services Associate)
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May 1997 - Oct 1999
Responsible for data integrity and growth of Global Electronic Commerce Registryo Grew Registry by 50% during time of service.
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Account Coordinator (Receivable Management Outsourcing) (as Kelly Services Associate)
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Jan 1997 - May 1997
Provided customer service for incoming Accounts Recievable calls for United Parcel Service
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Information Consultant (Personalized Investigations) (as Kelly Services Associate)
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Jan 1996 - Jan 1997
Updated business information systems and reports.
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Host and Producer
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Jan 1995 - Jan 1996
• Host and producer of Backyard Bands weekly local music show who screened and chose music for show• Organized and M.C.’d annual Backyard Bands competition at Allentown Fair choosing from over 50 submissions to determine bands to play at competition for $2000 in prizes.
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Air Personality
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Dec 1990 - Jan 1996
Primary overnight, weekend and substitute air personality
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Research Director
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Jan 1992 - Oct 1993
• Managed in-house phone research of current songs• Worked closely with Program Director and Music Director to choose songs for research• Member of Programming team that determined songs for airplay
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Morning Show Producer
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Oct 1990 - Jan 1992
• Developed and produced live and recorded segments• Organized and managed remote broadcasts
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Chief Operator/Air Personality
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Oct 1993 - Apr 1995
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Education
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1986 - 1990
Lafayette College
AB, English -
1982 - 1986
Triton Regional High School
High School
Community
