Experience

Harry & Izzy's

• Customer Care



Harry & Izzy's

• United States
• Restaurants
• 1 - 100 Employee

• Food Server

  • Apr 2017 - Present

  Transaction processing and cash handling, food processing, guest satisfaction and customer service, greeting patrons & guiding them through allergy request, and thriving in a fast pace environment. Transaction processing and cash handling, food processing, guest satisfaction and customer service, greeting patrons & guiding them through allergy request, and thriving in a fast pace environment.



Loews Hotel Corp

• United States
• Food & Beverages
• 1 - 100 Employee

• Food Server/ Guest Services

  • Jun 2014 - Oct 2015

  Answered customer service calls internal and external seeking to make or cancel hotel reservations. Greeted arriving guests, assigned rooms, issued keys, and collected guest payment and billing information. assisted guest with their visiting needs and coordinated with housekeeping, bell service, staff and management in fulfilling guest requirements. Provided guests with access to hotel services, forward in-room meal requests, and ensured that mail, faxes and packages were delivered in a timely manner.



Yard House Restaurants

• Restaurants
• 700 & Above Employee

• Server Trainer/ Server

  • Apr 2012 - Jun 2014

  Opened said location, training team, food preperation, cash handling and transaction processing, customer service and guest satisfaction, greeting patrons & guiding through allergy request, and thrived in a fast pace environment. Opened said location, training team, food preperation, cash handling and transaction processing, customer service and guest satisfaction, greeting patrons & guiding through allergy request, and thrived in a fast pace environment.



Comcast

• Alpharetta, GA

• Customer Service Representative

  • Feb 2009 - 2012

  Managed a broad range of HR functions including conducting new hire orientations, pay roll administration, benefits/401(k) plan administration, personnel file management, recruitment, applicant screening/ job lines/ background checks, HR reports, and database administration Managed a broad range of HR functions including conducting new hire orientations, pay roll administration, benefits/401(k) plan administration, personnel file management, recruitment, applicant screening/ job lines/ background checks, HR reports, and database administration