Anthony Jeffrey
Injury Management Specialist at EML (Employers Mutual Limited)- Claim this Profile
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Bio
Warwick Molloy
Anthony plays a critical role in his group @ EML using his case and injury management skills across his team and sister teams, to advise, coach, and upskill those around him in all positions on best practice RTW strategies and treatment/recovery expectations. Anthony is more than happy to step in where needed to fill staffing gaps where personal injury expertise is needed. Anthony is not only proactive in his approach to all matters WC but has strong industry insight, and health professional contacts to develop internal team/company programs/packages that deliver increased RTW capability for workers, clients and insurers alike. I personally have learned much from my engagement with Anthony over the years, this empowered me to discharge my role better. Anthony is a continued asset to the insurance, risk, injury management, and health sectors.
LinkedIn User
I have had the pleasure of Anthony working for me as part of my team as well as alongside him as part of our teams leadership setup over the past 4 1/2 years. In that time Anthony has always shown a willingness to learn and grow, with a focus on driving success and results. His positive attitude is infectious which helps create an enjoyable environment and has shown himself to be a strong support for the people around him. Based on our experience together I can confidently recommend Anthony, he would be a welcome asset to any company.
Warwick Molloy
Anthony plays a critical role in his group @ EML using his case and injury management skills across his team and sister teams, to advise, coach, and upskill those around him in all positions on best practice RTW strategies and treatment/recovery expectations. Anthony is more than happy to step in where needed to fill staffing gaps where personal injury expertise is needed. Anthony is not only proactive in his approach to all matters WC but has strong industry insight, and health professional contacts to develop internal team/company programs/packages that deliver increased RTW capability for workers, clients and insurers alike. I personally have learned much from my engagement with Anthony over the years, this empowered me to discharge my role better. Anthony is a continued asset to the insurance, risk, injury management, and health sectors.
LinkedIn User
I have had the pleasure of Anthony working for me as part of my team as well as alongside him as part of our teams leadership setup over the past 4 1/2 years. In that time Anthony has always shown a willingness to learn and grow, with a focus on driving success and results. His positive attitude is infectious which helps create an enjoyable environment and has shown himself to be a strong support for the people around him. Based on our experience together I can confidently recommend Anthony, he would be a welcome asset to any company.
Warwick Molloy
Anthony plays a critical role in his group @ EML using his case and injury management skills across his team and sister teams, to advise, coach, and upskill those around him in all positions on best practice RTW strategies and treatment/recovery expectations. Anthony is more than happy to step in where needed to fill staffing gaps where personal injury expertise is needed. Anthony is not only proactive in his approach to all matters WC but has strong industry insight, and health professional contacts to develop internal team/company programs/packages that deliver increased RTW capability for workers, clients and insurers alike. I personally have learned much from my engagement with Anthony over the years, this empowered me to discharge my role better. Anthony is a continued asset to the insurance, risk, injury management, and health sectors.
LinkedIn User
I have had the pleasure of Anthony working for me as part of my team as well as alongside him as part of our teams leadership setup over the past 4 1/2 years. In that time Anthony has always shown a willingness to learn and grow, with a focus on driving success and results. His positive attitude is infectious which helps create an enjoyable environment and has shown himself to be a strong support for the people around him. Based on our experience together I can confidently recommend Anthony, he would be a welcome asset to any company.
Warwick Molloy
Anthony plays a critical role in his group @ EML using his case and injury management skills across his team and sister teams, to advise, coach, and upskill those around him in all positions on best practice RTW strategies and treatment/recovery expectations. Anthony is more than happy to step in where needed to fill staffing gaps where personal injury expertise is needed. Anthony is not only proactive in his approach to all matters WC but has strong industry insight, and health professional contacts to develop internal team/company programs/packages that deliver increased RTW capability for workers, clients and insurers alike. I personally have learned much from my engagement with Anthony over the years, this empowered me to discharge my role better. Anthony is a continued asset to the insurance, risk, injury management, and health sectors.
LinkedIn User
I have had the pleasure of Anthony working for me as part of my team as well as alongside him as part of our teams leadership setup over the past 4 1/2 years. In that time Anthony has always shown a willingness to learn and grow, with a focus on driving success and results. His positive attitude is infectious which helps create an enjoyable environment and has shown himself to be a strong support for the people around him. Based on our experience together I can confidently recommend Anthony, he would be a welcome asset to any company.
Credentials
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Business Networking - Certificate of Achievement
Australian Institute of ManagementApr, 2023- Oct, 2024 -
Advanced Communication - Certificate of Achievement
Australian Institute of ManagementMar, 2023- Oct, 2024 -
Certificate IV in Leadership and Management
Australian Institute of ManagementFeb, 2023- Oct, 2024 -
Return to Work Coordination Training
NSW State Insurance Regulatory AuthorityFeb, 2023- Oct, 2024 -
Assist with claims management, rehabilitation and return-to-work programs
TrainwestJul, 2018- Oct, 2024 -
Certificate of Accreditation
Mental Health First Aid® AustraliaOct, 2022- Oct, 2024 -
21 Opportunities for Better Networking
LinkedInJul, 2021- Oct, 2024 -
Economics for Everyone: Understanding a Recession
LinkedInJul, 2021- Oct, 2024 -
Extreme Productivity (Blinkist Summary)
LinkedInJul, 2021- Oct, 2024 -
Finance Foundations: Risk Management
LinkedInJul, 2021- Oct, 2024 -
How to Be Both Assertive and Likable
LinkedInJul, 2021- Oct, 2024 -
How to Set Goals When Everything Feels Like a Priority
LinkedInJul, 2021- Oct, 2024 -
Humble Inquiry: The Gentle Art of Asking Instead of Telling (getAbstract Summary)
LinkedInJul, 2021- Oct, 2024 -
Leaders Eat Last: Why Some Teams Pull Together and Others Don't (Blinkist Summary)
LinkedInJul, 2021- Oct, 2024 -
Managing Your Professional Network
LinkedInJul, 2021- Oct, 2024 -
Proven Tips for Managing Your Time
LinkedInJul, 2021- Oct, 2024 -
Speaking Confidently and Effectively
LinkedInJul, 2021- Oct, 2024 -
The Art of Connection: 7 Relationship-Building Skills Every Leader Needs Now (getAbstract Summary)
LinkedInJul, 2021- Oct, 2024 -
The Six Morning Habits of High Performers
LinkedInJul, 2021- Oct, 2024 -
Strength & Conditioning Level 1
Australian Strength & Conditioning Association (ASCA)Dec, 2014- Oct, 2024 -
Advanced Sports Taping Workshop
Sports Medicine AustraliaJul, 2014- Oct, 2024 -
Introduction to Sports Taping Workshop
Sports Medicine AustraliaJul, 2014- Oct, 2024
Experience
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EML
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Australia
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Insurance
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700 & Above Employee
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Injury Management Specialist
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Mar 2021 - Present
- SME subject matter expert for three teams regarding physical and psychological injury management advice and decisions for treatment requests, service requests, and medications in alignment with NSW Workers Compensation regulations and legislation. - Develop and execute effective return to work and return to life strategies for injured workers throughout the claim duration, inclusive of adverse decisions pertaining to injury management (services, treatment, medication).- Collaborate with Case Managers, Team Leaders, and Technical Specialists in the development and implementation of effective claim strategies.- Provide individual and team coaching, advice, and feedback to case managers regarding case management strategies, organisational & compliance standards, and approvals to assist with career development, adherence to legislative requirements, and achievement of organisational KPIs.- Develop and implement various presentations for upskilling of case managers to enhance team and individual performance.- Undertake the implementation and management of an Injury Management Plan project in line with SIRA Standards of Practice to increase business unit compliance. Show less
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Case Management Specialist
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Nov 2018 - Mar 2021
- Possessing an understanding of the Worker’s Compensation legislation and compliance guidelines in respect to outcomes to be undertaken on a claim during specific timeframes.- Managing a full portfolio of workers compensation claims with a focus on both physical and psychological injuries in the Recovering Independence, SME, and Corporate business units.- Proactively developing claim strategies whilst concurrently collaborating with external stakeholders to support a safe and sustainable return to work for the claimant and insured of both job-attached and job-detached portfolios.- Adopting a personalised and empathetic approach to caring for the worker and employer, reviewing all requests in a timely fashion.- Managing claims with small to medium sized employers with varying policy sizes up to $500,000.- Coaching new and existing staff with the functions of GWCC and CRM systems, in conjunction with injury management of various compensable injuries.- Meeting individual and team KRAs to facilitate business progressions according to EML and iCare standards. Show less
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Altius Group
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Australia
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Hospitals and Health Care
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200 - 300 Employee
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Rehabilitation Consultant
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Oct 2016 - Nov 2018
- Facilitating the safe recovery and return to work for workers with various physical injuries through the liaison with key stakeholders such as treating medical practitioners, insurance companies, and employers. - Development and implementation of recover at work plans to assist with all key stakeholders involved in a worker's claim understand the incremental stages designed to rebuild confidence and conditioning of a worker gradually to their pre-injury level. - Negotiating with medical practitioners upon an injured worker's work capacity with evidence based research and feedback from additional treating parties involved in the worker's rehabilitation. - Conduction of pre-employment drug and alcohol screenings, audiometry, and spirometry testing to reduce workplace injuries. - Discussing the health benefits of good work with workers and employers to ensure medium to large employer premiums are reduced by reducing time off work from workers; and ensuring worker's resume work during their recovery to assist facilitate a faster recovery at work from their workplace injury. Show less
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Hastings Medical Centre
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1 - 100 Employee
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Clinical Exercise Physiologist
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Apr 2016 - Oct 2016
-Rehabilitation of individuals with chronic conditions, sporting injuries, and/or acute musculoskeletal injuries using evidence-based practice through either supervised exercise sessions and/or home exercise prescription. -Rehabilitation of individuals under Medicare or DVA. -Liaising with doctors and nurses about a patient's goals and meeting them through their arranged TCA and/or GPMP. -Reception duties using Best Practice including, but not limited to, booking, billing, and closing procedures. Show less
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Roger David
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Australia
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Retail
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1 - 100 Employee
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Casual Sales Assistant
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Sep 2015 - Apr 2016
In this role as a casual employee, my goal was to achieve store targets by assisting clients with clothing choices. Responsibilities include: - Meeting 10 KPIs per week - Opening and closing procedures - Managing cash register and monetary transactions correctly - Engaging with customers to meet their requirements through sales of appropriate products - Assisted store team with stock merchandising In this role as a casual employee, my goal was to achieve store targets by assisting clients with clothing choices. Responsibilities include: - Meeting 10 KPIs per week - Opening and closing procedures - Managing cash register and monetary transactions correctly - Engaging with customers to meet their requirements through sales of appropriate products - Assisted store team with stock merchandising
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Pizza Hut
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Lake Haven
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Customer Service Agent & Shift Supervisor
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Mar 2008 - Sep 2015
I had two positions at Pizza Hut which both entail different roles and responsibilities. I have completed courses and modules to be professionally trained in store management and operations. Responsibilities include: - Managing cash register and monetary transactions correctly - Assisting team in maintaining restaurant cleanliness and smooth operations - Engaging in sales to provide appropriate information according to customer's requirements - Ensuring restaurant in closed and cleaned to standard - Managing & leading an effective team through delegating roles to staff alongside helping them where possible - Educating staff members upon procedures of restaurant operations, including client interaction and cleaning procedures Show less
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Man to Man Menswear
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Westfield Tuggerah
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Promoter & Sales Assistant
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Nov 2012 - Nov 2014
In this role as a casual employee, my goal was to achieve store targets by assisting clients with clothing choices. Responsibilities include: - Opening and closing procedures - Managing cash register and monetary transactions correctly - Engaging with customers to meet their requirements through sales of appropriate products - Assisted store team with stock merchandising In this role as a casual employee, my goal was to achieve store targets by assisting clients with clothing choices. Responsibilities include: - Opening and closing procedures - Managing cash register and monetary transactions correctly - Engaging with customers to meet their requirements through sales of appropriate products - Assisted store team with stock merchandising
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Student Ambassador
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Mar 2012 - Dec 2012
My duties as a student ambassador involved: - Giving degree presentations - Leading campus tours - Promoting UoN at schools/career days - Hosting career expositions - Assisting high school students upon tertiary study decisions and university functions - Training involved presentations, leadership, teamwork, and communication skills My duties as a student ambassador involved: - Giving degree presentations - Leading campus tours - Promoting UoN at schools/career days - Hosting career expositions - Assisting high school students upon tertiary study decisions and university functions - Training involved presentations, leadership, teamwork, and communication skills
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Education
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2015 - 2016
Charles Sturt University
Master’s Degree, Exercise Physiology -
2011 - 2014
University of Newcastle
Bachelor’s Degree, Sports and Exercise
Community
