Anthony Gutierrez
Dispatcher / Data Entry at American Disposal Services- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
English Native or bilingual proficiency
-
Spanish Native or bilingual proficiency
Topline Score
Bio
Hiloni K.
Anthony is a rare asset to any company. He’s truly a dedicated and hardworking professional. Not only can he be counted daily basis to get the job done but he’s an awesome team player as well. I was absolutely surprised with his enthusiasm and determination during our coursework at Merit America. Anthony and I had the great opportunity to collaborate in study groups. I look forward to seeing how Anthony will evolve in the IT field.
Jerilyn Mensah
I had the pleasure to get to know and work with Anthony at Merit America, where we pursued Google's IT Support professional certification. A skill I admire is his ability to provide a solution based off work experiences and how they are presented, making them relative to the group. I respect his work ethic and tenacity for any challenge presented to him. Any company would be more that proud to have Anthony join their team.
Hiloni K.
Anthony is a rare asset to any company. He’s truly a dedicated and hardworking professional. Not only can he be counted daily basis to get the job done but he’s an awesome team player as well. I was absolutely surprised with his enthusiasm and determination during our coursework at Merit America. Anthony and I had the great opportunity to collaborate in study groups. I look forward to seeing how Anthony will evolve in the IT field.
Jerilyn Mensah
I had the pleasure to get to know and work with Anthony at Merit America, where we pursued Google's IT Support professional certification. A skill I admire is his ability to provide a solution based off work experiences and how they are presented, making them relative to the group. I respect his work ethic and tenacity for any challenge presented to him. Any company would be more that proud to have Anthony join their team.
Hiloni K.
Anthony is a rare asset to any company. He’s truly a dedicated and hardworking professional. Not only can he be counted daily basis to get the job done but he’s an awesome team player as well. I was absolutely surprised with his enthusiasm and determination during our coursework at Merit America. Anthony and I had the great opportunity to collaborate in study groups. I look forward to seeing how Anthony will evolve in the IT field.
Jerilyn Mensah
I had the pleasure to get to know and work with Anthony at Merit America, where we pursued Google's IT Support professional certification. A skill I admire is his ability to provide a solution based off work experiences and how they are presented, making them relative to the group. I respect his work ethic and tenacity for any challenge presented to him. Any company would be more that proud to have Anthony join their team.
Hiloni K.
Anthony is a rare asset to any company. He’s truly a dedicated and hardworking professional. Not only can he be counted daily basis to get the job done but he’s an awesome team player as well. I was absolutely surprised with his enthusiasm and determination during our coursework at Merit America. Anthony and I had the great opportunity to collaborate in study groups. I look forward to seeing how Anthony will evolve in the IT field.
Jerilyn Mensah
I had the pleasure to get to know and work with Anthony at Merit America, where we pursued Google's IT Support professional certification. A skill I admire is his ability to provide a solution based off work experiences and how they are presented, making them relative to the group. I respect his work ethic and tenacity for any challenge presented to him. Any company would be more that proud to have Anthony join their team.
Credentials
-
Google IT Support Professional Certificate, a 5-course specialization by Google on Coursera
GoogleJun, 2019- Oct, 2024 -
IT Security: Defense against the digital dark arts
CourseraJun, 2019- Oct, 2024 -
Office 365: Implement Networking and Security
Lynda.comJun, 2019- Oct, 2024 -
Office 365: Manage Clients and End-User Devices
Lynda.comJun, 2019- Oct, 2024 -
Office 365: Manage Cloud Identities
Lynda.comJun, 2019- Oct, 2024 -
Office 365: Manage Identities using Azure AD Connect
Lynda.comJun, 2019- Oct, 2024 -
Office 365: Provision Office 365
Lynda.comJun, 2019- Oct, 2024 -
Office 365: Troubleshoot Availability and Usage
Lynda.comJun, 2019- Oct, 2024 -
System Administration and IT Infrastructure Services
CourseraJun, 2019- Oct, 2024 -
The Bits and Bytes of Computer Networking
CourseraMay, 2019- Oct, 2024 -
Excel Skills for Business: Essentials
CourseraMay, 2019- Oct, 2024 -
Operating Systems and You: Becoming a Power User
CourseraMay, 2019- Oct, 2024 -
Technical Support Fundamentals
CourseraMay, 2019- Oct, 2024 -
Word Essential Training (Office 365)
Lynda.comApr, 2019- Oct, 2024
Experience
-
American Disposal Services
-
United States
-
Environmental Services
-
1 - 100 Employee
-
Dispatcher / Data Entry
-
Aug 2017 - Present
• Receive and enter information of over 150 driver routes per day into company information systems, TOWER, in order to maintain logs for audits and reconciliation. • Resolve over 50 daily residential, commercial, and roll-off service issues with drivers and supervisors via a ticket system queue. • Run and create daily and monthly reports regarding operational information to increase route and pick up efficiency. • Ensure complete accuracy of reports regarding special accounts for government bodies to maintain contract obligations. • Correct accounting/ticket issues through invoices sent by separate entities and disposal sites to maintain on-record financial documents. • Set up and reset info for operational employee accounts to provide access to medical, financial, or other info required.
-
-
-
Todos Supermarket Inc
-
United States
-
Insurance
-
1 - 100 Employee
-
Stock/Inventory Associate
-
Sep 2016 - Sep 2017
• Trained new employees the regulations regarding food/merchandise safety to create a safe and clean environment. • Built and maintained static displays on merchandise floor daily and as needed in order to increase daily sales of quick moving products. • Coordinated with Stock team to unload trucks, break down merchandise pallets, and distribute merchandise to the selling floor. • Created and resolved pricing, sign-making, and queries regarding merchandise through the use of Photoshop and Office 365. • Assisted the Receiving Department by scanning all incoming merchandise into company inventory system and rejecting all damaged and unsaleable goods in order to save money.
-
-
-
The Home Depot
-
United States
-
Retail
-
700 & Above Employee
-
Special Services Associate
-
Sep 2013 - Sep 2015
• Assisted customers by troubleshooting issues with home improvement projects and provided answers and plans to help them get their projects completed in a timely and efficient manner. • Taught difficult processes in smaller steps to customers who required guidance for first time projects and provided new information to very experienced customers. • Relayed pertinent information to customers related to daily changes in store products or sales such as credit card applications in order to increase store sales. • Completed and shipped out orders ranging from 100s of dollars to 1000s of dollars all within time restraints or as needed by the customer with no issue. • Delegated tasks in order to facilitate daily duties in BOPIS (buy online, pick-up in store), in-person deliveries, and truck deliveries. • Maintained and set up purchase orders and handled inventory stocks through the use of in house programs and handheld devices via a queue system to ensure no missing merchandise in different departments.
-
-
Education
-
2019 - 2019
Coursera/Merit America
Google IT Support Professional Certificate, Information Technology -
2010 - 2012
Northern Virginia Community College
Engineering/Chemistry -
2006 - 2010
Gar-Field High School
IB Certificate, International Baccalaurate
Community
