Anthony Giron

Senior MNsure Navigator at Portico Healthnet
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Location
Minneapolis, Minnesota, United States, US

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Credentials

  • Oral and Written Communications
    Minneapolis College
    Jul, 2023
    - Sep, 2024

Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Senior MNsure Navigator
      • Oct 2023 - Present

      • Assist clients with enrollment into health programs and access to low cost health care services: o Obtain information about the client to help direct them to the health plan that meets their particular need o Provide eligibility screening and personalized guidance on available health coverage programs (on exchange or state programs) or other community health care resources o Assist the client with completing the application for the appropriate health coverage program o Track, follow up and advocate on behalf of the client until eligibility is determined o Investigate and problem-solve for complex applications, to identify and address barriers to enrollment o Protect client confidential data and documentation • Provide high level case coordination with health care providers and government agencies • Inform clients of available community resources and provide referrals • Facilitate continuity of care by providing client follow-up to ensure proper health coverage program enrollment and to provide additional assistance as required • Act as an ambassador representing Portico in the community, occasionally working at community locations. Grow awareness to help others use Portico services and influence positive perception of the organization. Gather feedback and innovative insights to improve services • Gain understanding of the culture and values of the clients being served, demonstrate respect and sensitivity to clients from diverse backgrounds • Complete and maintain MNsure Navigator certification • Client caseload may be variable based on specialty assignments and demand • Responsible for staying current on MNsure policies, Affordable Care Act (ACA) rules, upcoming changes, and effect the political process has on the current programs • Perform other duties as assigned Show less

    • United States
    • Insurance
    • 1 - 100 Employee
    • Lead Navigator
      • Apr 2021 - Oct 2023

      • Responsible for the daily office operation and staff in the absence of Office Manager • Train existing and new Navigators utilizing MNsure and company’s training materials, also by utilizing my Navigator experience and knowledge to successfully help consumers • Assist the Operations Manager with inventory of supplies and other operations tasks as needed to maintain the day to day of the office • MNsure Certified Navigator tasks as needed for the daily production goals of the company Show less

Education

  • Minneapolis College
    Associate of Arts and Sciences - AAS, Cyber Security & Defence and Computer Support & Network Administration
    2021 - 2023

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